Jackpot Cash Casino - Player is having a negative experience at the casino.

This casino is a scam I made an account and it seems that they don't even exist for 3 days now that I've been trying to talk to them in various ways and no one answers me to be able to do a simple verification of an email, if they don't even respond to verify an email see there, deception

Dear polianasouuza08,

Thank you very much for submitting your complaint. We are sorry to hear about your negative experience. I tried to sign up at the casino and have to confirm I haven’t received any email to confirm my email address. Could you please advise if you’ve already deposited in the casino?

I’ll look forward to your reply.

Best regards,

Tomas

No, I've never deposited in this house and want to activate a bonus without deposit, but for that you need to talk to support, but that support doesn't exist, there's no way to talk to them so I say it's a scam

polianasouuza08,

Since you haven't deposited in the casino, and due to ongoing difficulties with live chat and so on, I would only recommend you to not play in the casino for the time being. It's possible they are experiencing some kind of technical difficulties but there might be other reasons. If you are not satisfied with their service, you should try other casinos instead.

I understand the situation must be frustrating for you, but you are in a position where you haven't lost anything but time and effort. May I suggest you have a look at our list of recommended casinos https://casino.guru/top-online-casinos

Let me know if there is anything I might assist you with, but in this situation, we cannot punish the casino for the lack of service they provided you.

Dear polianasouuza08,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Ok, there's nothing for me to answer, thanks for your attention, I just wanted to make it clear that this casino doesn't exist so people don't fall for scams because nobody answered me 15 days ago the reputation of this casino should be 0 because nobody answers, no there is this, I will not deposit it

Thanks for your comments, polianasouuza08.

Rest assured the complaint will stay public for other people to see, but we won't penalize the casino further.

The casino already has a bad reputation according to our review at this time and is not a casino we would recommend to players.

Due to the aforementioned reasons, this complaint will now be closed. Thank you for your understanding. I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into issues with any online casino in the future.