HomeComplaintsHallmark Casino - The player is worried about software fairness.

Hallmark Casino - The player is worried about software fairness.

Amount: $250

Hallmark Casino
Safety Index:Below average
Submitted: 24 Aug 2019 | Case closed : 21 May 2020
Case closed Our verdict

Insufficient evidence from player

REJECTED

Case summary

4 years ago

Tariq, a player from Oman, has played in many Rival games casinos, and has noticed that in Hallmark Casino there is some difference in how the games work. He is worried about software fairness in this casino.

Public
Public
5 years ago

The casino is not good. It plays with the software. I have played in all the casinos of Reval games, but this site is not like the rest.

Public
Public
5 years ago

Hello Tariq.

Thank you very much for submitting a complaint through our website. Regarding your complaint, we would like to ask you to be more specific about what happened. In case that you have some evidence of unusual behaviour please send it to (matej@casino.guru).

Regards, Matej

Public
Public
5 years ago

Unfortunately, we’re forced to reject this case since the player doesn’t communicate with us. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

If the player changes their mind, they have an option to reopen this case anytime.

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