HomeComplaintsBoomerang Casino - Player’s withdrawal has been delayed.

Boomerang Casino - Player’s withdrawal has been delayed.

Amount: €100

Boomerang Casino
Safety Index:Very high
Submitted: 13 Apr 2022 | Resolved : 14 Apr 2022
Resolved Our verdict

Case closed

RESOLVED

Case summary

2 years ago

The player from France is dissatisfied with the withdrawal process. The player later confirmed that he received his winnings, therefore we marked this complaint as resolved.

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2 years ago

I ve make an withdraw about 10 days ago and I still don’t have my money , if I write to the support email or live chat they are saying me that in 10 days normally the money will get transferred to my account but 10 days passed and still not an email from them saying that the process of the transaction is about happening or something to really to give me a reason to think that it’s not a SCAM.Me personally I don t recommend playing on this site I feel that I’ve been scammed so don’t waste your money.


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2 years ago

Dear Sebi,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you.

Thank you for your understanding.

Best regards,

Kristina

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2 years ago

Problem solved. After emails and emails and messages after messages i have my winnings in my account, thanks for your help and your time🙂

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2 years ago

Awesome news, Sebi. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.

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