BingoFest Casino - Player is complaining about this casino.

Amount: $30

BingoFest Casino

Safety Index:Above average Submitted: 08 Jun 2020 | Case closed : 17 Jun 2020

Case closed Our verdict

Other

REJECTED

Case summary

3 years ago

The player is dissatisfied with bingo games. We don't have enough insight on this issue, therefore we couldn't proceed with further investigation.

Public

Lonnie

Unregistered user

Public

3 years ago

I play everyday off and on all and part of the night and I have never see where you can get down to one number and hardly bingo, that like just giving your money away.

Public

Kristina

Deputy Complaints Team Lead

Public

3 years ago

Dear Lonnie,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. Do I understand it correctly, that this complaint is bingo related? As you might know, our forum Casino.guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you Loonie, but unfortunately, we don’t have enough insight to take on this kind of issue.

Please do not hesitate to contact me if I am wrong, misunderstood your issue or if there is anything else, I could do for you in this matter.

Thank you very much for your understanding.

Kristina

Public

Kristina

Deputy Complaints Team Lead

Public

3 years ago

Unfortunately, we don't have enough insight on the issue, therefore we couldn't investigate further. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.