deliberatly falsy stagnating a payout of my righfull money , doesnt rectify the wrondoings etc.. you have done that to me. i got factual proof i can provide to casino.guru you are deliberatly frauded me in to falsly denie my document. first it whas my KYC,thenitWHas blurry, despite in my sended box it, thT they couldt open it, then it was because my iban and adress werent on it, WHILE IT CLEARLY WAS. thats why i send the exacted document, where i highlited the info required. after that they ask me for a bankstatement with my adress on it. while i already sended my mutation overvew, deposit welfare letter etc.. then i send the bank statement also. & now its of suspision of multiple account, THE SUSPISION OF MULTIPLE ACCOUNTS AGAIN, WHILE ITS PREVIOULSLY CONFIRMED THAT WASNT THE PROBLEM. this has gone beyond any fairness of treathing clients. and if this isnt resolved. i will go to the malga gambling authorication. i already filed my email. i wait for 7 WEEKS NOW!!!!!!!!!!!! YUST GIVE ME HELP INSTEAD OF REFFERING YOU CANT DO SHIT ABOUT IT, AND ASSURING YOUR COLLEGUES DOES THEM BEST, WHILE THE DISCREPENCIE SHOWS OTHERWHISE! WICH DATE I CAN EXPECT MY MONEY AND COMPENSATION? I NEED A DATE OF PAYMENT AND A COMPENSTION INSTEAD OF TELLING THEY WORKING ON IT FOR LITTERLY 7 WEEKS NOW. AND DIDNT RESPOND TO MY KYC IN 2 WEEKS.
not only that, they insisted me in the begin, even with a email. that I whas able to withdraw my money if I deposited for the first time (I deposited 2x a total 30&27 )euro. That whas before the stagnating debacle. I want to get my 100 euro. + my deposits in compensation for this blatantly unfair treatment as compensation. No fair business would dock their clients like this. Mind you even al the privious docs are more then any casino ever asked.
insended a mutation overview of my bank statements, a banksatement with my iban & adress etc.. and a social welfare deposit letter, so they could check it corrosponded. They see the trustly account is on my name same account wich is I did the deposit and withdrawal with. They got my ID, proof of address. Bills, photo of my bank card, social welfare letter, mutation overview, bankstatement etc..
deliberatly falsy stagnating a payout of my righfull money , doesnt rectify the wrondoings etc.. you have done that to me. i got factual proof i can provide to casino.guru you are deliberatly frauded me in to falsly denie my document. first it whas my KYC,thenitWHas blurry, despite in my sended box it, thT they couldt open it, then it was because my iban and adress werent on it, WHILE IT CLEARLY WAS. thats why i send the exacted document, where i highlited the info required. after that they ask me for a bankstatement with my adress on it. while i already sended my mutation overvew, deposit welfare letter etc.. then i send the bank statement also. & now its of suspision of multiple account, THE SUSPISION OF MULTIPLE ACCOUNTS AGAIN, WHILE ITS PREVIOULSLY CONFIRMED THAT WASNT THE PROBLEM. this has gone beyond any fairness of treathing clients. and if this isnt resolved. i will go to the malga gambling authorication. i already filed my email. i wait for 7 WEEKS NOW!!!!!!!!!!!! YUST GIVE ME HELP INSTEAD OF REFFERING YOU CANT DO SHIT ABOUT IT, AND ASSURING YOUR COLLEGUES DOES THEM BEST, WHILE THE DISCREPENCIE SHOWS OTHERWHISE! WICH DATE I CAN EXPECT MY MONEY AND COMPENSATION? I NEED A DATE OF PAYMENT AND A COMPENSTION INSTEAD OF TELLING THEY WORKING ON IT FOR LITTERLY 7 WEEKS NOW. AND DIDNT RESPOND TO MY KYC IN 2 WEEKS.
not only that, they insisted me in the begin, even with a email. that I whas able to withdraw my money if I deposited for the first time (I deposited 2x a total 30&27 )euro. That whas before the stagnating debacle. I want to get my 100 euro. + my deposits in compensation for this blatantly unfair treatment as compensation. No fair business would dock their clients like this. Mind you even al the privious docs are more then any casino ever asked.
insended a mutation overview of my bank statements, a banksatement with my iban & adress etc.. and a social welfare deposit letter, so they could check it corrosponded. They see the trustly account is on my name same account wich is I did the deposit and withdrawal with. They got my ID, proof of address. Bills, photo of my bank card, social welfare letter, mutation overview, bankstatement etc..