HomeComplaintsAnonym Bet Casino - Player’s withdrawal has been delayed.

Anonym Bet Casino - Player’s withdrawal has been delayed.

Amount: €5,500

Anonym Bet Casino
Safety Index:Very low
Submitted: 30 Oct 2021 | Case closed : 17 Nov 2021
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player from the Netherlands is dissatisfied with the withdrawal process. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
3 years ago

Have made a pay out of 500 wich is max kind if strange? Now waiting for 4 days for my withdrawal to proceed. Anonym bet not responding on email with answers

Public
Public
3 years ago

Dear ronniemeijerink,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding.

Best regards,

Kristina

Public
Public
2 years ago

Hello ronniemeijerink,

Has there been any news? Have you received your winnings? We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.

Public
Public
2 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news