The Red Lion Casino - Player's account has been blocked.

Dear William,

Thank you for contacting The Red Lion Risk Payments Team. 

We would like to inform you that this term applies:

5.9.4. We reserve the right to close or suspend your account at any time and for any reason.with immediate effect without limiting the preceding sentence, we shall be entitled to close or suspend your account if:

you become bankrupt; we consider that you have used the Website in a fraudulent manner or for illegal and/or unlawful or improper purposes; we consider that you have used the Website in an unfair manner, have deliberately cheated or taken unfair advantage of our Website or any of its customers or if your account is being used for the benefit of a third party

Kind regards,

Risk Payments Team

Dear billmarston,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem in order to help you. Would you be so kind and provide more details about what happened? Have your winnings been confiscated and your account closed?

I will be waiting for your reply patiently.

Best regards,

Kristina

yes winnings been confiscated and your account closed?

Thank you for your reply, billmarston. Could you please advise which games you played - casino games or sports betting?

yes it was just betting. no rule was broke

billmarston, as you might know, our forum Casino.guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue. Please, do not hesitate to let me know if there is anything else I could help you with.

Thank you very much for your understanding.

its a casino that does betting ? Theres no error made by me, they're just scamming people by not paying,

just ask them why they are not paying up! as no rules was broken

Please understand that if you only placed bets on sports betting and the casino closed your account and confiscated your winnings, we are not able to help. Since we don't have enough insight into this field of online gambling, we wouldn't be able to interpret the casino's results of the investigation and/or their explanation of what happened correctly and judge this case fairly. We don't think that your complaint is unjustified, we just couldn't evaluate the issue properly. We would really like to help, but it is impossible for us this time.

Unfortunately, after gathering all the necessary information we are forced to reject this complaint. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.