HomeComplaintsThe player's unable to access his account.

The player's unable to access his account.

Amount: £40

casino guru
Submitted: 25 May 2022 | Case closed : 14 Jun 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player's unable to access his account as his e-mail is not valid. The complaint was rejected as the player stopped responding.

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1 year ago

ive just set up an account and deposited some money and now it won’t let me log in its saying my email hasn’t been found

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1 year ago

Hello chandler1111,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue. Could you please advise which casino are you talking about? Also please specify some other facts as well as when exactly did you register, which e-mail did you use and if you tried to contact the casino support.

Looking forward to your answer.

Regards,

Nick

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1 year ago

Hello chandler1111,

We haven't heard from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

Edited by a Casino Guru admin
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1 year ago

The complaint will be now rejected for the above mentioned reason.

Edited by a Casino Guru admin
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