HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,406Opened894Not solved4,825Solved11,436Rejected22,251
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for Casino Guru to reply

6d 20h 38m 13s

Disputed amount: ??

Monixbet Casino - Player’s account remains open despite closure request.

Monixbet Casino
Safety Index:Above average Submitted: 05 Jan 2025
Case opened Current status

Waiting for player to reply

6d 19h 58m 31s

Disputed amount: €50

Duxcasino - Player's deposit is delayed.

Duxcasino
Safety Index:High Submitted: 05 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 19h 56m 48s

Disputed amount: €150

Jettbet Casino - Player's withdrawal is delayed due to verification issues.

Jettbet Casino
Safety Index:Above average Submitted: 05 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 20h 59m 0s

Disputed amount: €7,200

20Bet Casino - Player's withdrawal has been delayed and account has been frozen.

20Bet Casino
Safety Index:Above average Submitted: 05 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 22h 20m 39s

Disputed amount: Ł75

Kings of Sport Casino - Player's withdrawal is delayed and account is unresponsive.

Kings of Sport Casino
Safety Index:Low Submitted: 05 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 19h 57m 56s

Disputed amount: €1,600

Playzilla Casino - Player's withdrawal has been delayed.

Playzilla Casino
Safety Index:Very high Submitted: 05 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 20h 10m 18s

Disputed amount: €2,000

Spinsala Casino - Player suspects casino is fake and requests investigation.

Spinsala Casino
Safety Index:Below average Submitted: 05 Jan 2025
Case opened Current status

Waiting for player to reply

6d 19h 51m 56s

Disputed amount: €200

Nevada Win Casino - Player’s withdrawal request is delayed.

Nevada Win Casino
Safety Index:Above average Submitted: 05 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 20h 40m 52s

Disputed amount: €300

Rabona Casino - Player's withdrawal is delayed from Rabona casino.

Rabona Casino
Safety Index:Above average Submitted: 05 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 20h 1m 33s

Disputed amount: €610

CosmicSlot Casino - Player's withdrawal is delayed.

CosmicSlot Casino
Safety Index:High Submitted: 05 Jan 2025
Show more complaints (+10)
Showing 1 - 10 of 39,406 complaints
1 2...3,941
Go to pageof 3,941 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news