Kings of Sport Casino - Player's withdrawal is delayed and account is unresponsive.

Made a withdrawal on 19/12/24 of 75 lite coin and have waited for many week for it to be processed!

casino does not respond to live chat and does not read telegram nor reply back to emails, with the compliants email address bouncing back.

I have tried countless times to reach out and the read the live chat but never respond! No matter what time you open a live chat it’s always Laura KOS which I don’t think she is even real working 24/7 hours.

i have never used a wager and fully level 4 Kyc approved!

i have multiple chat logs, screenshots and evidence of my email sent!

Absolutely distraught over this as it’s a large amount of money that I need withdrawing!

please help

Hello Kingfisher87,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Kings of Sport Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise since when is your account fully verified?
• Did you accumulate your winnings with real money or did you use a bonus?
• When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Due to an exceptionally high volume of complaints, we kindly ask for your patience. While we strive to publish complaints within 48 hours, follow-up responses may take up to 7 days. Assigning your complaint to a resolver might also take longer, as we’re currently managing close to 1,000 complaints.

Thank you for your understanding. Wishing you a wonderful New Year 2025!