Nevada Win Casino Review

The player from New Zealand won using a no deposit bonus. After a drawn-out verification process lasting two months, they found a system error when attempting to withdraw winnings. Now, the bonus money in their account has disappeared.

The player from New Zealand has been trying to withdraw funds since March 9th, 2022. Despite updating bank details as requested, the player keeps receiving a system error message. Efforts to solve the issue via email and live support have not been successful.

The player from Germany had expressed his dissatisfaction with Nevada Win casino, alleging that the games were rigged to prevent winning. Despite his numerous payments, he had not seen any significant wins. We requested additional information to support his claim, but the player did not respond within the given timeframe. Consequently, we were unable to investigate further and had to reject the complaint.

The player from Germany deposited 200 Euros into his casino account, received a bonus, fulfilled its conditions, and won 4100 Euros. However, he is unable to log into his casino account even after contacting casino live chat. The player also alledged his account was accessed by a third party and part of the balance was played down. The player later confirmed the 2480€ left on his account was paid out to him successfully.

A player from Germany used a 100% bonus at Nevada Win, earned €7178 after fulfilling turnover conditions, and requested a payout. The casino accused the player of 'bonus abuse' for playing low volatility slots to meet the wagering requirements. Despite the slots not being on the list of restricted games, and the player even confirming with live chat in advance, his winnings were confiscated and the account was blocked.

The player from Croatia is trying to withdraw his winnings but there are no working withdrawal options available for him. The casino fixed the problem and after several unsuccessful attempts, the player was finally able to withdraw his winnings via bank transfer.

The player from Germany had experienced problems with address verification on his casino account because all utility bills were in his wife's name. The casino had not accepted his earnings or vehicle insurance as valid documents. The player had also faced difficulties in communication with the casino's support. After the intervention of the Complaints Team, the casino had verified the player's account. However, his withdrawal was cancelled without explanation. Upon further inquiry by the Complaints Team, the casino had investigated the issue and eventually paid out the player's winnings. The complaint was then marked as 'resolved'.

The player from Portugal submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.