20Bet Casino Review

The player from Slovenia had attempted to withdraw €57 from 20Bet Casino but his account was blocked after he submitted a photo of his ID for verification. He had claimed to have only participated in sports betting, with no use of bonuses. However, as our platform primarily dealt with online casino complaints, we were unable to assist him directly. We had offered to provide a list of websites that could potentially help with his sports betting issue. The complaint was subsequently rejected due to our inability to intervene in sports betting matters.

The player from Spain had difficulties withdrawing winnings, with the casino returning funds to his balance three times, citing bank rejection. Despite having reached out to different parties, including the licensing body, the issue remained unresolved. After a series of communications, the player decided to discontinue the complaint process and asked for his account to be blocked. As a result, we couldn't investigate further and had to reject the complaint.

The player from Brazil, despite verifying the account and submitting several payment proofs, has been denied a withdrawal request of 50 reais by the casino. This occurred even after offering multiple personal documents reaffirming their identity. The complaint was rejected as the player used a 3rd party deposit into the casino.

The player from Spain had requested a withdrawal from an online casino but it had not been processed yet. He stated that all required documentation had been approved. The Complaints Team had advised the player to wait for at least 14 days after the withdrawal request before submitting a complaint. After extending the waiting period by another seven days, the player did not respond. Therefore, we were unable to investigate further and had to reject the complaint.

The player from Greece had his account at 20bet closed without specification, even though his previous withdrawal had been approved. Despite having sent the required documents and waited for 6 days, his account remained disabled. He had requested for his account to be reopened or his winnings to be refunded. The player had been a member for a month and had engaged in live sports betting, mainly basketball. The casino had accused him of abusing the Cashout bet feature after a security check. We had informed the player that we could not assist with sports betting issues, but offered to recommend websites that might have been able to help. The complaint was ultimately rejected due to the nature of the issue.

The player from Portugal had been unsuccessful in closing his accounts at 20Bet and 22Bet, as he had been informed that he must wait for three months. Despite our attempts to understand the situation better and offer assistance, the player failed to respond to our messages and inquiries. As a result, we couldn't carry out further investigations and had to reject the complaint.

The player from Finland had been waiting for a withdrawal for less than two weeks. Unfortunately, his payout had not been received yet. The player had expressed concern over the safety of sharing personal information like passport, driver's license, credit card, bank statements, and home address with the casino. He had also experienced technical issues with his withdrawal, with the casino's support suggesting the use of a different payment method. However, the player only had one bank account and one bank card. The casino was unable to process the withdrawal due to these limitations. Despite our efforts to resolve the issue, the player did not respond to our latest messages, leading to the complaint being rejected.

The player from Greece won 8,000 euros, but after initiating the document verification process due to changes in home address and bank card, the casino closed the account and confiscated the winnings with suspicion. He requested refunds for all deposits, but received no response. The complaint was rejected as the player stopped responding.

The player from India has been waiting for a withdrawal for less than two weeks. The casino claims that they have conducted the payout but unfortunately the player hasn't confirmed if he received the winnings or not.

The player from Mexico has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. We contacted the casino, and informed us the player's account verification was finished and the withdrawals were processed. We asked the player to confirm if they received the funds yet, but they stopped responding to our messages so we were forced to reject the complaint.

The player from Spain has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player stopped responding to our questions and comments, so we rejected the complaint.

The player from Austria has been trying to close his casino account since 18th August but the casino keeps offering bonuses and refuses to do so. The ignored closing requests have led to a loss of approximately 2000 €. The player stopped responding to our questions and comments, so we rejected the complaint.

The player from Portugal deposited funds from his wife's Skrill account and won €4000. However, the casino refused the withdrawal stating he could not use someone else's account for transactions, and subsequently blocked his account. Since the player used a payment method that was not in his name, we had to reject the complaint.

The player from Norway requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Chile has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Spain is having issues with withdrawal of 400 euros. All requested documents were provided and verified but the withdrawal is still pending after five days. We closed the complaint because the player stopped responding.

The player from Brazil submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Greece has been trying to withdraw money for 2 days, but the transactions continue to be rejected. Casino support suggests it's a bank issue, but the player insists that there's no problem with the bank. The player did not respond to our questions, so we had to reject the complaint.

A player from Bolivia, having deposited several times without any issue, achieved a profit of €2,200 which they tried to withdraw. The casino rejected the withdrawal request requiring document submissions. Despite compliance and a subsequent approval email, the casino again rejected the withdrawal citing a bank issue. The complaint has been closed as 'unresolved' because the casino failed to reply and cooperate in resolving the complaint. There was no progress even two weeks after the casino was notified about the player's complaint.

The player from Philippines has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Italy has sent his verification documents to the casino. Unfortunately, the casino has not approved them yet. The problem was that the player used his son's payment card to deposit. The casino promised to refund this payment to the player. Since the player stopped responding to our questions and comments, we had to reject the complaint.

The player from Portugal expressed disappointment after attempting to withdraw €4,000, but the casino requests additional documentation due to the presence of a third-party payment method. The complaint has been closed as 'unresolved' because the casino failed to reply and cooperate in resolving the complaint. There was no progress even more than two weeks after the casino was notified about the player's complaint.

The player from Portugal requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Spain requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Philippines has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Argentina had his account blocked in the casino. The complaint has been closed as 'unresolved' because the casino failed to reply and cooperate in resolving the complaint. There was no progress even two weeks after the casino was notified about the player's complaint.

The player from Ireland requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Norway is experiencing difficulties withdrawing his winnings due to ongoing additional verification. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Brazil requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Peru requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Peru complains about his experience verifying in the casino. We rejected the complaint as unjustified because the player confirmed the balance was partially played down and the verification was complete.

The player from the Philippines is experiencing difficulties withdrawing her winnings due to ongoing verification. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Brazil has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The complaint was closed as unresolved as the casino did not respond to us within the given time.

The player from Spain is experiencing difficulties withdrawing his winnings due to ongoing verification. As the player collected all the payments, he confirmed that no more help was needed regarding the verification, and he considered the matter resolved.

The player from Brazil had his bonus winnings cancelled due to bonus rules violation. The casino provided us with game log of the player which shows the max bet rule was breached. Therefore we closed the complaint as 'rejected'.

The player from Spain has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Philippines has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player's account got blocked after requesting a withdrawal. Although he claimed that his ID was verified, the verification was not completed because the photo of the ID (Date of Birth - Year) was modified. The casino has allegedly refunded the player's deposits. The complaint was rejected because the player did not respond to our messages and questions regarding the refund.

The player from Philippines has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Portugal had his withdrawal denied due to a third-party deposit. The player used a payment method belonging to his father and therefore, he was not able to verify it. The player confirmed that the deposit of €500 was successfully refunded. We closed the complaint as rejected because the player is not entitled to the winnings obtained by playing in this way. The casino acted correctly and within its Terms and Conditions.

The player from Spain has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Costa Rica has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Greece has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from the Philippines requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The casino indicated they require an additional document. We ended up closing the complaint because the player stopped responding.

The player from Philippines has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Philippines has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The complaint was closed because the player submitted 2 complaints about the same issue.

The player from Argentina has requested a withdrawal three weeks prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. Player’s complaint has been resolved successfully.

The player from Spain has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Germany has tried to suspend the account. Unfortunately, the enquiry was ignored. The player failed to provide sufficient evidence to support his claims, therefore the case was rejected.

The player from Chile is not able to withdraw his winnings even though he has provided all the required documents. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Greece couldn't reopen his old account, so he opened a new one. After trying to withdraw his winnings, the casino informed him that there may be some issues because he created 2 accounts. We rejected the complaint because the player didn't respond to our messages and questions.

The player complained about not being able to make a withdrawal via any payment method indicated in the casino. The casino admitted having technical difficulties with payment providers. The matter has been raised with the relevant regulatory body. No more updates since then.

The player from India is experiencing difficulties withdrawing funds because the payment method he used to deposit is not available for withdrawals. It seems that the player's account was still being verified, so withdrawals were not available. However, while we were waiting for a response from the casino the player depleted all of the funds in their account, so the complaint was rejected.

The player from Mexico was dissatisfied with the verification process. The casino allegedly asked for documents that he cannot provide. The complaint was rejected because the player did not respond to our messages and questions.

The player from India has tried to pass the verification, however, the casino rejected all documents and close their account. The player would like their deposit to be returned. Although the player provided the casino with incorrect ID documents (wrong format), it was later accepted and the player received his deposit. The complaint is resolved.

The player from Mexico is struggling to verify their card. The casino is asking to provide the card with player's name visible, but it is not possible since the card is virtual. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Spain has deposited funds into their account using the wife’s credit card. The casino confiscated all accumulated winnings. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Spain requested a withdrawal and, after experiencing different types of technical issues, he decided to make a complaint. The player received funds approximately 10 days after submitting the complaint. The complaint is resolved.

The player from Germany has been experiencing difficulties withdrawing his winnings due to KYC verification. Subsequently, the account was blocked. The player received their winnings and the complaint was successfully resolved.

The player from Italy is experiencing difficulties withdrawing his winnings due to ongoing account verification. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Germany had his winnings voided and account blocked due to unsuccessful KYC verification. The complaint was closed as unresolved as the casino did not respond to us within the given time.

The player from Germany submitted all the required documents to verify his identity, but the casino closed his account. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Italy has been accused of opening multiple accounts, because her and her mom were both using the same account to play. This was caused by playing from the same device, therefore we were forced to reject this case.

The player from Italy is experiencing difficulties withdrawing his funds due to a limited availability of payment methods. The casino failed to respond and we were forced to close this complaint as 'unresolved'.

The player from Netherlands has experienced a technical glitch while playing live roulette. The player placed a bet on number 31, straight up, but the winnings were not rewarded. The player's original bet was eventually credited back to the player.

The player from the Czech Republic is experiencing difficulties withdrawing funds, because the transactions to preferred payment methods have been declined. She has received her winnings by another payment method.

The player from the Czech Republic requested a withdrawal, but it has been rejected. Although the player deposited funds via third party cards, the casino has decided to pay the player his winnings and warned him not to deposit from third party cards again. The complaint is now resolved.