HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All25,051Opened820Unresolved3,231Resolved7,196Rejected13,804
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for a delayed payment

11d 21h 35m 13s

Disputed amount: A$17,000

Skycrown Casino - Player’s withdrawal has been delayed.

Skycrown Casino
 Submitted: 07 Apr 2025
Opened Current status

Waiting for a delayed payment

3d 21h 5m 16s

Disputed amount: Can$2,000

BassBet Casino - Player’s winnings haven’t been received yet.

BassBet Casino
 Submitted: 07 Apr 2025
Opened Current status

Waiting for a delayed payment

8d 20h 55m 18s

Disputed amount: €490

SlotMonster Casino - Player believes that their withdrawal has been delayed.

SlotMonster Casino
 Submitted: 07 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

6d 22h 58m 29s

Disputed amount: Can$175

LegendPlay Casino - Player's withdrawal has been delayed.

LegendPlay Casino
 Submitted: 07 Apr 2025
Opened Current status

Waiting for player to reply

6d 21h 49m 23s

Disputed amount: €89

Bitz Casino - Player's account has been closed with no explanation.

Bitz Casino
 Submitted: 07 Apr 2025
Opened Current status

Waiting for player to reply

6d 21h 44m 52s

Disputed amount: €2,000

Asino Casino - Player's winnings have been confiscated.

Asino Casino
 Submitted: 07 Apr 2025
Opened Current status

Waiting for a delayed payment

13d 12h 47m 14s

Disputed amount: 11,111 ₴

Gama Casino - Withdrawal of player's winnings has been delayed.

Gama Casino
 Submitted: 07 Apr 2025
Opened Current status

Waiting for player to reply

6d 23h 2m 21s

Disputed amount: €598

Mega Dice Casino - Player's withdrawal amount is delayed.

Mega Dice Casino
 Submitted: 07 Apr 2025
Opened Current status

Waiting for a delayed payment

5d 12h 14m 31s

Disputed amount: €1,500

Spinrollz Casino - Player believes that their withdrawal has been delayed.

Spinrollz Casino
 Submitted: 07 Apr 2025
Opened Current status

Waiting for a delayed payment

2d 11h 17m 5s

Disputed amount: €500

SupaBet Casino - Player’s winnings haven’t been received yet.

SupaBet Casino
 Submitted: 07 Apr 2025
Show more complaints (+10)
Showing 1 - 10 of 25,051 complaints
1 2...2,506
Go to pageof 2,506 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
droodle_push_alt
Your brain is playing tricks on you. Play Droodles to take control back! Win $100 in our new competition!
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news