The player from Greece complains about an uncertain issue related to unpaid bonus winnings. We rejected the complaint because the player didn't respond to our messages and questions.
slot hit casino is not included in your list
they stole the bonus of 40 euro from me for games i never played
i won 10, or 8 or 10 etc. euro and they never gave me the profits
at the end instead of 0.2 euro they charged me 2 euro
this casino are thieves and should be closed
Dear Tereza,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information and the name, ideally the URL of the casino. Could you please elaborate?
I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.
Best regards,
Petronela