HomeComplaintsSlotohit Casino - Player is experiencing an undefined problem.

Slotohit Casino - Player is experiencing an undefined problem.

Amount: €40

Slotohit Casino
Safety Index:Low
Submitted: 08 Jun 2021 | Case closed : 23 Jun 2021
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player from Greece complains about an uncertain issue related to unpaid bonus winnings. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
2 years ago

slot hit casino is not included in your list

they stole the bonus of 40 euro from me for games i never played

i won 10, or 8 or 10 etc. euro and they never gave me the profits

at the end instead of 0.2 euro they charged me 2 euro

this casino are thieves and should be closed

Public
Public
2 years ago

Dear Tereza,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information and the name, ideally the URL of the casino. Could you please elaborate?

I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela


Public
Public
2 years ago

Dear Tereza,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.


Public
Public
2 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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