Hello Estevan,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Silveredge Casino. Allow me to ask you a few more question before we would move forward.
Was this your first withdrawal request in the casino? Is your account already verified? Did you use any bonus to accumulate your winnings?
Note, that we always recommend to wait at least 14 days after the verification is finished for the money to arrive on your account.
Please also forward any relevant screenshot or communication between you and the casino to nikolas.b@casino.guru.
Regards,
Nick
Hello Estevan,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Silveredge Casino. Allow me to ask you a few more question before we would move forward.
Was this your first withdrawal request in the casino? Is your account already verified? Did you use any bonus to accumulate your winnings?
Note, that we always recommend to wait at least 14 days after the verification is finished for the money to arrive on your account.
Please also forward any relevant screenshot or communication between you and the casino to nikolas.b@casino.guru.
Regards,
Nick