Playamo Casino - Player’s winnings were confiscated without any specific reason.

My position is supported by legitimate casinos and the software providers. I played  there two months ago and they stole $250.00 out of my account then refused to talk to me about it even after all the evidence I from the software providers. They are insisting a buy-in or fee is the same as a bet when it is not according to other legit casinos I have been playing at for over 3 years none of them ever tried to say a re-spin fee/buy-in cost is a bet. 

   Then I find out their casino licence is invalid!!!! They should be shut down ANYONE advertising them should be shut down

Hello, Anthony.

Thank you very much for submitting your complaint through our website. We are sorry to hear about your negative experience. Could you please specify the casino you are complaining about? The complaint was submitted to Playamo Casino, but the evidence is from Malina Casino. 

Did the casino specify the reason why this amount was confiscated? Could you provide us with the evidence you have mentioned in your complaint (from the software providers)?

Best regards, Jozef

Dear Anthony,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.