HomeComplaintsM88 Casino - Player's account is blocked for syndicate betting.

M88 Casino - Player's account is blocked for syndicate betting.

Amount: 10,000 INR

M88 Casino
Submitted: 12 Jan 2025
Case opened Current status

Waiting for player to reply

6d 5h 10m 30s

Case summary

The player from India has a blocked account due to alleged syndicate betting, despite claiming to have no other accounts on M88. The player has also not completed the KYC process.

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My account has been blocked with the reason of syndicate betting but I don't have any other account on M88.


I have played with real money and not completed KYC till now

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Dear kumarmanoj9540147,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. 

  • Could you please advise how long ago you registered your account? 
  • Which games you’ve been playing (live casino games, slots, or sports betting)? 
  • Were your winnings accumulated with or without an active bonus, please?
  • If there’s any relevant communication, please forward it to petronela.k@casino.guru

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela



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Could you please advise how long ago you registered your account?

In last month


Which games you’ve been playing (live casino games, slots, or sports betting)?

Live casino


Were your winnings accumulated with or without an active bonus, please?

Real money


If there’s any relevant communication, please forward it to

Sent

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Dear kumarmanoj9540147,

Thank you for your response and for providing the requested details.

To better understand the situation and assist you further, could you please share more specifics about your gameplay?

  • Which exact games did you play during your sessions?
  • Could you describe the strategy you used while playing?
  • Was this your first session at this casino, or had you played there previously?
  • Have you had any successful withdrawals from this casino in the past?

Your insights will help us gain a clearer picture of the circumstances surrounding your account. If there’s any additional information or relevant communication you haven’t shared yet, please feel free to forward it to petronela.k@casino.guru.

Thank you in advance for your reply.


kumarmanoj9540147 has 6d 5h 10m 30s to reply

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