HomeComplaintsLincoln Casino - Player’s experiencing difficulties with withdrawing her winnings.

Lincoln Casino - Player’s experiencing difficulties with withdrawing her winnings.

Amount: $220.12

Lincoln Casino
Safety Index:Above average
Submitted: 13 Jul 2020 | Case closed : 29 Jul 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player from the US is experiencing difficulties withdrawing funds using her preferred payment method. We rejected the complaint because the player didn't respond to our messages and questions.

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4 years ago

I requested a "cheque" for my withdrawal method and I couldn't deposit it or cash it. They have not responded to my email. It's been like 6 weeks

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4 years ago

Dear Kat,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I apologize, but I am not sure I fully understand what is going on. You wish to withdraw your funds via cheque, but it isn’t working. Is that correct? Could you please describe in more details what is going on?

Thank you in advance for your reply. I hope we will be able to help you to receive your winnings as soon as possible.

Best regards,

Kristina

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4 years ago

Dear Kat,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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4 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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