Limitless Casino - Player's account restricted from logging in.

I submitted documents to withdraw my earnings, and they told me the documents weren't clear enough, although I don't know how they could be any clearer. I have made a previous withdrawal without any problems via Cyrpto, so I decided to just go that route again. However, I now receive a message stating my account is restricted and I have no way of logging in.

Dear Not4u23bad1234,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Do I understand correctly that your account was closed due to unsuccessful verification?

Is $170 (dispute value) the amount of winnings you had in your account before it was blocked? Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Dear Not4u23bad1234,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.