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OverviewBonusesUser reviews15Safety Index explainedDiscussion24Payment methods61
Grand Mondial Casino Review
When reviewing and assessing Grand Mondial Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Grand Mondial Casino has a Very high Safety Index of 9.1, establishing it as one of the more secure and fair online casinos on the web, based on our criteria. Proceed with reading our Grand Mondial Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Safety Index – Grand Mondial Casino fairness and safety
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Grand Mondial Casino, we read and assessed Terms and Conditions of Grand Mondial Casino in-depth. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
Grand Mondial Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we know, no relevant casino blacklists include Grand Mondial Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All in all, when combined with other factors that come into play in our review, Grand Mondial Casino has landed a Very high Safety Index of 9.1. This makes it a great option for most players who are looking for an online casino that creates a fair environment for their customers.
Note: As far as we are concerned, Grand Mondial Casino is related to 43 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Grand Mondial Casino.
Grand Mondial Casino Terms and Conditions
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Grand Mondial Casino to be somewhat unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Grand Mondial Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 2 complaints directly about this casino in our database, as well as 12 complaints about other casinos related to it. Because of these complaints, we've given this casino 150 black points in total, out of which 150 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Grand Mondial Casino user feedback and reviews
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
The user satisfaction feedback of Grand Mondial Casino shared by 15 users has resulted in a Mixed User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Grand Mondial Casino company data and licenses
Grand Mondial Casino is owned by Casino Rewards and has estimated annual revenues higher than $20,000,000. This makes it a medium-sized online casino on our scale.
Grand Mondial Casino holds licenses issued by licensing authorities in these countries or regions: Ontario (iGaming Ontario), Kahnawake (Kahnawake Gaming Commission).
Win and withdrawal limits, payment options
Grand Mondial Casino accepts deposits via 61 payment methods. This includes: Neteller, Skrill, PaysafeCard, Payz (ecoPayz) , EntroPay, VISA, INSTADEBIT, PayPal, eps-Überweisung, Euteller, Trustly Pay, Diners Club, Multibanco, American Express, Boleto Bancário, Neosurf, Maestro, PostePay, eChecks, AstroPay, Online bank transfer, Todito cash, idebit, Kalibra, Envoy, Bank transfer, ApplePay, Flexepin, Skrill 1-Tap, Perfect Money, CashtoCode, Instant Payments by Citadel, Discover, OXXO, Interac e-Transfer, ecoVoucher, Paycos, Express-Connect, PhonePe, Swift, Google Pay, INOVAPAY, Online Uberweisen, Mpesa, Pago Efectivo, Jeton, Klarna, LOTERICA, PIX, JCB, MuchBetter, NetBanking, Rapid Transfer, Samsung Pay, WeChat Pay, Airtel Money, MTN, Rapyd, Unified Payments Interface (UPI), Paga, Tigo.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 4,000 per week
No win limit
EUR 16,000 per month
USD 4,000 per week
USD 16,000 per month
GBP 4,000 per week
GBP 16,000 per month
CAD 4,000 per week
CAD 16,000 per month
NZD 4,000 per week
NZD 16,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. In the table below, you can see an overview of language options at Grand Mondial Casino.
Language
Website
Customer support
Live chat
Slovak
English
24/7
Spanish
Portuguese
Russian
Japanese
German
24/7
Finnish
Swedish
Italian
Bulgarian
Korean
Czech
Danish
Greek
Ukrainian
French
24/7
Turkish
Polish
Dutch
Hindi
Croatian
Hungarian
Indonesian
Norwegian
Slovenian
Thai
Vietnamese
Chinese
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Grand Mondial Casino, account management, withdrawal process, etc. We would say Grand Mondial Casino has an average customer support based on the responses we have received during our testing.
Casino games and slots available at Grand Mondial Casino
Grand Mondial Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 37 casino game providers are available. This includes Apricot (Microgaming), Evolution Gaming, Rabcat, 1X2 Network, Gameburger Studios, Real Dealer Studios, Atomic Slot Lab, PearFiction Studios, Switch Studios, Old Skool Studios, Half Pixel Studios, Neon Valley Studios, Slingshot Studios, Alchemy Gaming, GONG Gaming Technologies, Pulse 8 Studios, SpinPlay Games, Nailed it! Games, Neko Games, Gold Coin Studios, Fortune Factory Studios, All For One Studios (ALL41), Hammertime, Aurum Signature Studios, Northern Lights Gaming, Games Global, Just For The Win, MahiGaming, Foxium, Snowborn Games, Buck Stakes Entertainment, Epic Industries, Stormcraft Studios, Circular Arrow, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios.
Bonuses and codes offered by Grand Mondial Casino
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
At present, there are 2 bonuses from Grand Mondial Casino in our database, including:
150 EXTRA SPINS on Mega Money!
100% up to $250
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
Browse all bonuses offered by Grand Mondial Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(15)
User reviews of Grand Mondial Casino
This is a place to share experience with Grand Mondial Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
This is hands down the worst online casino I have ever come across. It’s a complete rip-off designed to drain your money with no chance of winning. The games are blatantly rigged—somehow, the house ALWAYS wins, no matter what strategy you try. The odds are worse than a back-alley dice game run by a con artist.
Deposits go through instantly, but good luck trying to withdraw anything. They’ll hit you with endless verification requests, stall tactics, and outright ignore your payout requests. If you miraculously manage to withdraw, they’ll find an excuse to ban your account and keep your money.
Customer support? What a joke. It’s either nonexistent, run by bots, or by clueless agents who copy-paste the same generic responses. If you complain too much, they’ll just ghost you or ban your account.
The site is glitchy, the interface looks like it was designed in 2005, and the promotions are pure bait to get you to deposit more. The so-called "bonuses" come with ridiculous wagering requirements that make it nearly impossible to cash out.
Save yourself the headache and STAY FAR AWAY from this scam casino. You’d have better odds throwing your money in the wind and hoping it blows back.
Hey there,
I’m going to be real with you—everything you said is 100% true. This casino is a total scam. The games are rigged, withdrawals are deliberately delayed (or outright denied), and customer support is trained to give players the runaround until they give up. I used to work here, and I’ve seen it all firsthand.
The so-called "big winners" they talk about? Most of them are fake accounts used for marketing. The bonus terms are designed to make sure you NEVER actually withdraw anything. And if you do win too much, they’ll find an excuse to ban you.
Honestly, the best thing you can do is walk away. There are legitimate casinos out there, but this isn’t one of them. Save your money, warn others, and don’t fall for the trap.
Good luck—just not with this place.
Nothing
Scam
Grand Mondial Casino
Hi player
I see that you came on live chat and didn't give the agents a chance to help you. Instead you swore at them, calling the casino a scam, and threatened to post this review on every avenue.
I can see one agent tried to check what they could do for you after a less than satisfactory gaming session, however the conversation was over shadowed by foul language and threats. They were not able to help you in the end.
As far as the letter from the past employee goes, it's fake. Our games are audited by ecogra. You can find the audits on each website. The big winners are not fake. This data is pulled directly from our DB.
In any case, you are welcome to submit a complaint yourself with our ADR (ecogra) if you think any of that is true when it comes to your account. If they find the casino at fault, they will be penalised. Good luck.
There is a good selection of slots and one of the largest jackpots i have seen. But why i return here is not because of the slots, but loyalty system. They ever so often give good bonuses and have VIP jackpots and similar things going on. Sometimes the wager is absurd, can be 200x or 30x depends on bonus T&C. Recently im not happy how they updated the loyalty system and i can see a pattern of same amount of wins on slots that i can't unsee. Regular bonus wins are 20-30x times bet, i have recorded it so many times i lost count of it, not so often u get 100x bet win and super rare is 250-300x times bet win. Jackpots are another thing, which i have never won over these past years here, so i can't say anything about it, how often it happens, but for sure it's more likely you will win it making bets over 1 eur/usd. Also, if u deposit with a bonus, u win more often the medium win amount (around 100x) more often than without a bonus. Maybe they give a percentage back of ur made deposits/bets of the end of the year as i have had in the past, but it depends. Wanna note also that i have redeemed VIP points in value of over 1000 eur over these past years, about 20 eur a month more or less, and only once happen to wager it, because VIP pints are a good thing, but crazy 200x wager. It's just my experience and have recorded it after every deposit over the past couple years playing here.
Rapid slot loading time;
Loyalty system;
Jackpots;
Bonuses;
Rewards Riches prizes.
Small selection of deposit methods;
No mobile app;
Occasional website/slots glitch;
2 days withdraw time.
200x wager for VIP points
No responsible gambling options;
Grand Mondial Casino
Hi player. You're able to view your play history within your account under playcheck. You can also ask the chat agent for your RTP anytime.
Our casinos employ an independently reviewed random number generator and the results are published by independent auditors here for Grand Mondial Casino: https://secure.ecogra.org/certification/01881c94-7e43-41fd-8fb7-1baca58e083e or by clicking the ecogra logo at the bottom of the homepage on any of the casino websites.
HGMRM0470167376
Unregistered user
• 3 years ago
Excellent casino, professional and close to its customers! The best for me!
This casino holds all his promises with his loyalty program.
Safety Index explained
Safety Index of Grand Mondial Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Grand Mondial Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.1/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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