When reviewing and assessing Grand Mondial Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Grand Mondial Casino scored a High Safety Index of 8.6, which makes it a recommendable option for most players in terms of fairness and player safety. Proceed with reading our Grand Mondial Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Safety Index – Grand Mondial Casino fairness and safety
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Grand Mondial Casino, we read and assessed Terms and Conditions of Grand Mondial Casino in-depth. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.
Grand Mondial Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we know, no relevant casino blacklists include Grand Mondial Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
In our comprehensive review of all relevant aspects, Grand Mondial Casino has attained a High Safety Index of 8.6. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.
Note: As far as we are concerned, Grand Mondial Casino is related to 43 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Grand Mondial Casino.
Grand Mondial Casino Terms and Conditions
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Grand Mondial Casino to be unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Grand Mondial Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 2 complaints directly about this casino in our database, as well as 13 complaints about other casinos related to it. Because of these complaints, we've given this casino 226 black points in total, out of which 226 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Grand Mondial Casino user feedback and reviews
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 13 player reviews so far. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Grand Mondial Casino company data and licenses
Grand Mondial Casino is owned by Casino Rewards and has estimated annual revenues higher than $20,000,000. This makes it a medium-sized online casino on our scale.
Grand Mondial Casino holds licenses issued by licensing authorities in these countries or regions: Ontario (iGaming Ontario), Kahnawake (Kahnawake Gaming Commission).
Win and withdrawal limits, payment options
Grand Mondial Casino accepts deposits via 62 payment methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , EntroPay, VISA, InstaDebit, PayPal, EPS, EuTeller, Trustly, Diners Club, Multibanco, American Express, VISA Electron, Boleto Bancario, Neosurf, Maestro, PostePay, eChecks, AstroPay, Online bank transfer, Todito cash, iDebit, Kalibra, Envoy, Bank transfer, ApplePay, Flexepin, Skrill 1-Tap, Perfect Money, CashtoCode, Instant Payments by Citadel, Discover, OXXO, Interac e-Transfer, ecoVoucher, Paycos, Express-Connect, PhonePe, Swift, Google Pay, INOVAPAY, Online Uberweisen, Mpesa, Pago Efectivo, Jeton, Klarna, LOTERICA, PIX, JCB, MuchBetter, NetBanking, Rapid Transfer, Samsung Pay, WeChat Pay, Airtel Money, MTN, Rapyd, UPI, Paga, Tigo.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 4,000 per week
No win limit
EUR 16,000 per month
USD 4,000 per week
USD 16,000 per month
GBP 4,000 per week
GBP 16,000 per month
CAD 4,000 per week
CAD 16,000 per month
NZD 4,000 per week
NZD 16,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. In the table below, you can see an overview of language options at Grand Mondial Casino.
Language
Website
Customer support
Live chat
Slovak
English
24/7
Spanish
Portuguese
Russian
Japanese
German
24/7
Finnish
Swedish
Italian
Bulgarian
Korean
Czech
Danish
Greek
Ukrainian
French
24/7
Turkish
Polish
Dutch
Hindi
Croatian
Hungarian
Indonesian
Norwegian
Slovenian
Thai
Vietnamese
Chinese
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Grand Mondial Casino, account management, withdrawal process, etc. We would say Grand Mondial Casino has an average customer support based on the responses we have received during our testing.
Casino games and slots available at Grand Mondial Casino
Grand Mondial Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows.
Games from 37 casino game providers are available. This includes Apricot (Microgaming), Evolution Gaming, Rabcat, 1X2 Gaming, Gameburger Studios, Real Dealer Studios, Atomic Slot Lab, PearFiction Studios, Switch Studios, Old Skool Studios, Half Pixel Studios, Neon Valley Studios, Slingshot Studios, Alchemy Gaming, GONG Gaming Technologies, Pulse 8 Studios, SpinPlay Games, Nailed it! Games, Neko Games, Fortune Factory Studios, Gold Coin Studios, ALL41 STUDIOS, Hammertime, Aurum Signature Studios, Northern Lights Gaming, Games Global, Just For The Win, MahiGaming, Foxium, Snowborn Games, Buck Stakes Entertainment, Epic Industries, Stormcraft Studios, Circular Arrow, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios.
Grand Mondial Casino bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. We currently have 2 bonuses from Grand Mondial Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: In case you are looking for more information about this casino's bonus offers, visit our Grand Mondial Casino bonuses page.
Not all payment methods are available for all countries
Fees associated with some withdrawal methods
Software provider filter not available
Interesting facts
Basic account interface is available in other languages
Live chat support uses the auto-translate feature for some languages
Players who win a sum substantially greater than their total purchases across all Casino Rewards partner casinos will only be able to withdraw their winnings at a sum of maximal $4000 per week
Browse all bonuses offered by Grand Mondial Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(13)
User reviews of Grand Mondial Casino
This is a place to share experience with Grand Mondial Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
There is a good selection of slots and one of the largest jackpots i have seen. But why i return here is not because of the slots, but loyalty system. They ever so often give good bonuses and have VIP jackpots and similar things going on. Sometimes the wager is absurd, can be 200x or 30x depends on bonus T&C. Recently im not happy how they updated the loyalty system and i can see a pattern of same amount of wins on slots that i can't unsee. Regular bonus wins are 20-30x times bet, i have recorded it so many times i lost count of it, not so often u get 100x bet win and super rare is 250-300x times bet win. Jackpots are another thing, which i have never won over these past years here, so i can't say anything about it, how often it happens, but for sure it's more likely you will win it making bets over 1 eur/usd. Also, if u deposit with a bonus, u win more often the medium win amount (around 100x) more often than without a bonus. Maybe they give a percentage back of ur made deposits/bets of the end of the year as i have had in the past, but it depends. Wanna note also that i have redeemed VIP points in value of over 1000 eur over these past years, about 20 eur a month more or less, and only once happen to wager it, because VIP pints are a good thing, but crazy 200x wager. It's just my experience and have recorded it after every deposit over the past couple years playing here.
Rapid slot loading time;
Loyalty system;
Jackpots;
Bonuses;
Rewards Riches prizes.
Small selection of deposit methods;
No mobile app;
Occasional website/slots glitch;
2 days withdraw time.
200x wager for VIP points
No responsible gambling options;
Grand Mondial Casino
Hi player. You're able to view your play history within your account under playcheck. You can also ask the chat agent for your RTP anytime.
Our casinos employ an independently reviewed random number generator and the results are published by independent auditors here for Grand Mondial Casino: https://secure.ecogra.org/certification/01881c94-7e43-41fd-8fb7-1baca58e083e or by clicking the ecogra logo at the bottom of the homepage on any of the casino websites.
HGMRM0470167376
Unregistered user
• 2 years ago
Excellent casino, professional and close to its customers! The best for me!
This casino holds all his promises with his loyalty program.
Safety Index explained
Safety Index of Grand Mondial Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Grand Mondial Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.6/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a positive impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.4
Casino Share has a Safety Index of 6.4, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
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25 Jan 2023
Complaints about related Quatro Casino
(Same management)
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.6
Grand Hotel Casino has a Safety Index of 8.6, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
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29 Mar 2021
Complaints about related UK Casino Club
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In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.4
Cosmo Casino has a Safety Index of 6.4, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.4
Cosmo Casino has a Safety Index of 6.4, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.4
Cosmo Casino has a Safety Index of 6.4, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Submitted:
09 Nov 2022
Complaints about related Captain Cooks Casino
(Same management)
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.6
Captain Cooks Casino has a Safety Index of 8.6, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.6
Captain Cooks Casino has a Safety Index of 8.6, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Submitted:
15 Nov 2023
Complaints about related Luxury Casino
(Same management)
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
