The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place.
21+. Gambling Problem? Call 1-800-GAMBLER.
OverviewBonusesUser reviews106Safety Index explainedDiscussion968Payment methods41
Chipstars Casino Review
In this review, Chipstars Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Chipstars Casino has a High Safety Index of 8.4, which makes a recommendable option for most players in terms of fairness and safety. Read our Chipstars Casino review to discover more about this casino and decide whether it is a suitable option for you.
Is Chipstars Casino fair and safe? Safety Index explained
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Chipstars Casino, we meticulously evaluated and analyzed the Terms and Conditions of Chipstars Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Based upon our estimates and collected information, we consider Chipstars Casino a small to medium-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
As far as we are aware, no relevant casino blacklists mention Chipstars Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All in all, when combined with other factors that come into play in our review, Chipstars Casino has landed a High Safety Index of 8.4. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Terms and Conditions of Chipstars Casino evaluated
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of Chipstars Casino during our review.
Player complaints submitted about Chipstars Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We have found no relevant complaints about this casino.
Chipstars Casino user feedback and reviews evaluated
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Judging by the 106 user reviews given to Chipstars Casino, it has a Great User feedback score. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Licenses and company data
Chipstars Casino has estimated annual revenues higher than $1,000,000. This establishes it as a small to medium-sized online casino within the bounds of our categorization.
Chipstars Casino has been granted a gambling license in Curaçao issued by Curaçao Gaming Control Board.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
EUR 5,000 per day
No win limit
EUR 25,000 per week
EUR 100,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at Chipstars Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
Russian
24/7
German
24/7
Italian
24/7
Serbian
24/7
French
24/7
Croatian
24/7
Thai
Turkish
24/7
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Chipstars Casino, managing your account, withdrawals, or other matters. Chipstars Casino has a good customer support, judging by the results of our testing.
Chipstars Casino casino games and slots
Chipstars Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 135 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Merkur Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Ezugi, Evoplay, BGaming, GameArt, Wazdan, Habanero, Leander Games, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, Belatra Games, Booongo (BNG), MrSlotty, Relax Gaming, Bullshark Games, Jelly, Fantasma Games, Turbo Games, Platipus, Slotopia, Altente, Lucky Streak, Amigo Gaming, Mancala Gaming, Boomerang Studios, Spadegaming, OneTouch, Kiron Interactive, Casino Technology, Revolver Gaming, Reevo, Bluebird Gaming, Mascot Gaming, Four Leaf Gaming, PGsoft (Pocket Games Soft), Jade Rabbit Studio, Reel Play, Slot Factory, RCT Gaming, Max Win Gaming, OctoPlay, HungryBear, Skywind Group, Iconic21 (BETER Live), Caleta Gaming, AvatarUX, Peter & Sons, Live88, 3 Oaks Gaming, Reel Web (Playtech), Winfinity, Hub88, Vibra Gaming, Golden Rock Studios, 4ThePlayer, Mplay, Spin Fury Gaming, AceRun, Smartsoft Gaming, Prospect Gaming, Swintt, SpinOn, Backseat Gaming, LIVE Solutions, Ad Lunam, Bulletproof Games, Reflex Gaming, BF Games, Spribe, Expanse Studios, TrueLab Games, Atmosfera Live, Spinza, Spearhead Studios, RAW iGaming, Bang Bang Games, Betsolutions, Bad Dingo, SlotMill, Onlyplay, Gaming Corps, Nucleus Gaming, Leap Gaming, Gamebeat, Livespins, Hölle games, Hot Rise Games, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Gamevy, Fazi, Gamzix, Kalamba Games, 1spin4win, Zillion Games, Popiplay, Apparat Gaming, InOut, PatePlay, Games Lab, Barbara Bang, Silverback Gaming, Clawbuster, Rogue Gaming, Electric Elephant, Triple Cherry, 7Mojos, Hacksaw Gaming, EURASIAN (EA) Gaming, Netgame, Print Studios, Ruby Play, Orbital Gaming, Ka Gaming.
Chipstars Casino bonuses and promo codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There are currently 6 bonuses from Chipstars Casino in our database, and all offers are listed in the 'Bonuses' section.
Note: Our separate page features details on Chipstars Casino bonuses for additional information about this casino's offers.
Browse all bonuses offered by Chipstars Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(106)
User reviews of Chipstars Casino
This is a place to share experience with Chipstars Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
There is only very good thing to say about this casino, especially compared to many other casinos I have tried. Excellent and fast support, quick payouts, etc. I win and lose, but I can win some prizes with very good results. The bonus is excellent; there are no conditions like with most 99% bonuses at other casinos. New promotions are offered several times a week, and the terms are always very fair. Really great! 👌 It's my absolute favorite online casino 🫶
Über dieses Casino gibt es nur sehr Gutes zu sagen, insbesondere im Vergleich zu vielen anderen Casinos, die ich ausprobiert habe. Ausgezeichneter und schneller Support, schnelle Auszahlung usw. Ich gewinne und verliere, aber ich kann einige Preise mit sehr gutem Ergebnis gewinnen. Der Bonus ist sehr gut, es gibt keine Bedingungen wie bei den meisten 99 % Bonussen in anderen Casinos. Mehrmals wöchentlich gibt es fast immer neue promotions, die bedingungen sind immer sehr fair. Echt klasse 👌 Es ist mein absolutes lieblings online casino 🫶
Super friendly support
Super netter Support
Many bonuses
Viele bonis
Very clear
Sehr übersichtlich
Chipstars Casino
Thank you for your feedback!
We're glad to hear that you're having a great experience with us and that everything is being handled promptly and to your satisfaction. Our goal is always to offer a variable selection of games and payment methods to suit your needs. And of course, we always have bonuses for our loyal players!
I originally liked the casino site. However, what I can no longer accept or tolerate are the endless delays in payouts. I've been waiting for over a week now... If you contact the VIP manager or customer service for this, you only ever get the "standard" answers, in which you are simply put off and stalled.
Ursprünglich gefiel mir die Casino Seite. Was aber jedoch für mich nicht länger hinnehmbar und tolerierbar ist, sind die ewiglangen Verzögerungen bei den Auszahlungen. Warte jetzt schon wieder über eine Woche... Kontaktiert man hierfür den ViP-Manager oder Kundenservice, gibt es jedes Mal nur die "Standard" Antworten, in denen man einfach nur vertröstet und hingehalten wird.
Friendly customer service.
freundlicher Kundenservice.
Casino App
Casino App
The payouts sometimes take several weeks.
Die Auszahlungen ziehen sich teilweise über mehrere Wochen
Only one withdrawal request is possible at a time. If this request isn't processed for an extended period, it can be quite nerve-wracking.
Nur eine Auszahlungsanfrage zeitgleich möglich. Was wenn diese längerere Zeit nicht bearbeitet wird, ziemlich nervenaufreibend sein kann.
The RTP values of some games in this casino are lower than usual.
Die RTP Werte einiger Spiele sind in diesem Casino niedriger als üblich.
You sometimes don't notice any of the benefits for VIP players at all.
Von den Vorteilen für VIP-Spieler spürt man teilweise überhaupt nichts
STOPPED RECIEVING ANSWERS AFTER THEY REQUESTED MY NOTARY DOCUMENT WHICH CAN BE MISSUESD ! I had multiple deposits that went with no problem, right ? Giving them money was never problem, transaction in few seconds. I had one withdrawal that was processed in few days. After series of losses I finally won some money and went for withdrawal and this mail came to me, they are asking for:
- Copy of a notarized ID or Passport - Selfie with you holding your ID or Passport AND your User ID written on a paper next to your face, please make sure the ID is clearly visible. - Proof of address, this needs to be a document not older than 2 months and can be from a government office, a credit card statement, a bank statement or a utility bill.
Additionally, one of the following 3 documents:
- Your last 3 payslips - Your last tax return - Savings account bank statement
Further, be so kind and provide us with answers to the following questions individually:
- Job description and since when are you employed at the current company - Annual gross and net salary - Are you using your own funds to deposit with us? - Do you have any other sources of income?
I THINK THIS SPEAKS FOR IT SELF !
Reported it to CGA(they are useless) , and Casino replied to me(replying every week) that since i reported them I have to wait for case o resolve, case was not resolved and they said my time for sending document is up and they do not want to give me money now. This is how they handle business, liars and frauds.
Like everyone here you will fight for your withdraw, 25 days passed and they keep asking for one document at a span of around 7-8 days to keep you from withdrawing, also the fact that they ask for a notarized copy of your id is pretty interesting, i believe it shouldnt and ive never seen a casino ask for that, especially one licensed in curacao, yeah im sure the curacao authorities asked for that haha.
Two years ago, this was a good casino. Lately, withdrawals simply aren't being processed, and you're constantly told they'll be ready the next day. Instead of the promised 24-48 hours, it's already been four days, and I still haven't received my withdrawal. And we're talking about a relatively small amount. If you want bonuses and want to make a deposit, everything works in minutes. I can no longer recommend this casino.
Vor 2 Jahren war es mal ein gutes Casino. Neuerdings werden Auszahlungen einfach nicht bearbeitet und man bekommt immer wieder gesagt am nächsten Tag wäre es soweit. Von den versprochenen 24-48 Stunden sind es bereits 4 Tage und ich habe immer noch keine Auszahlung erhalten. Und wir reden hier von einen kleineren Betrag. Wenn du Bonuse möchtest und es um Einzahlen geht funktioniert alles in wenigen Minuten. Für mich ist das Casino nicht mehr zum empfehlen.
Beautiful design
Schönes Design
24-hour support
24h Support
Long wait for payment
Langes Warten auf Auszahlung
False promises
Falsche Versprechungen
Chipstars Casino
Hello, and thank you for bringing your concerns to our attention. We truly value your feedback, and we are sorry to hear that your recent experience with the withdrawal process has been frustrating.
We understand how important timely payouts are, and we sincerely apologize for the delay you experienced.
While we strive to process all withdrawals as quickly as possible, typically within the advertised 24-48 hour window, we sometimes encounter unforeseen processing delays on the side of our payment providers or in our final security checks, which are necessary to ensure the safety and integrity of your funds and compliance with regulations.
We can confirm that your withdrawal was processed and successfully released shortly after you posted this review.
We are pleased that your funds have now reached you and we hope this helps restore some faith in our services. Please know that all legitimate withdrawals are always processed. A delay is simply that, a delay, and never an indication that your money won't be paid out.
We are actively reviewing our internal processes to minimize these types of delays moving forward. We want to ensure that your future experiences align with the excellent service you received two years ago.
Thank you for your long standing support. We hope to regain your full confidence.
I am writing to express my frustration regarding a recent experience I had with Chipstars Casino. I made a deposit via Bitcoin, but the funds have yet to appear in my account balance.
I spent the entire night—over eight hours—communicating with two different customer service agents, and the inconsistency in their responses was incredibly frustrating. One agent claimed that my Bitcoin wallet address should start with "bc" and suggested that my address was incorrect. I provided them with multiple screenshots of the wallet address linked to my Chipstars account, including transaction history and hash transactions.
However, the second agent contradicted this, stating that Bitcoin wallet addresses can have various prefixes and that my address was indeed valid. Despite presenting all this evidence, my funds still have not been credited to my account, leaving me in a state of confusion and disappointment.
To add insult to injury, when I requested some form of compensation—whether in the form of a cash bonus or free spins—for the time and effort I spent trying to resolve this issue, I was told that such offers were not available.
I hope that this situation can be resolved promptly, as it has left me feeling dissatisfied and undervalued as a customer. Thank you for your attention to this matter.
Disappointing experience with Chipstars Casino
Chipstars Casino
Hello, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you've encountered. We take these matters seriously and want to investigate this situation thoroughly.
To help us do so, could you please provide us with the email address associated with your account? This information will allow us to review what happened.
We appreciate your patience and cooperation, and we are committed to resolving this issue promptly. Please feel free to reach out directly with the requested information or if you have any further questions.
Thank you again for bringing this to our attention. We look forward to resolving it to your satisfaction.
AVOID at all costs. You will be fighting (like others on this site) to get your withdrawals. I've even had to submit complaints to attempt to resolve it. I've never seen casinos before hold winnings hostage, normally payments are done in hours, maybe 24 at a maximum.
My account passed full KYC verification, my wins were even verified, their staff confirmed my withdrawal has been approved but yet days later still no sign of the payment only to be fed lies about their being delays on their payment provider. Delays for 72 hours for a payment provider is a complete lie, SLA's would be in breach and therefore there would be huge problems. They are clearly just employing delay tactics, as many others on here have stated. AVOID AT ALL COSTS. Go somewhere where payments are processed quickly.
I’ve had a very poor experience with this casino. The slots have a low RTP, and when issues arise, the support team consistently avoids responding. I’ve been waiting for over five months for a reply without any result. Even my VIP agent promised I would get an answer by email, but I’ve been ignored there as well. In my opinion, this behavior speaks volumes about the casino – I recommend playing at a more reliable and professional one instead.
Poor support that doesn't respond if you have problems Bad rtp on the slots
Please do not play! They will give you a thousand reasons why they can’t pay you on time and leave you stressed and unable to function. They have lots of fake names for staff. Do not fall for the casinos play elsewhere please!
For me, Chipstars is the best casino ever, and I searched for a long time until I found "the right one." I read that other people sometimes complain about slow payouts, but for me, payouts are in real time, and if they aren't, the very friendly customer service team always explains it's because of too much volume, or a streamer has made an emission, etc. I always got my money, and I treated myself to the more tender meat from my winnings several times at the butcher.
Für mich ist Chipstars das beste Casino überhaupt, und ich habe lange gesucht, bis ich "die richtige" gefunden hatte. Ich lese, dass andere Leute sich teilweise über langsame Auszahlungen beschweren, die Auszahlungen sind für mich in Echtzeit, und wenn nicht, ist es immer begründet vom sehr freundlichen Kundendienstteam, wegen zu viel Volumen oder ein Streamer hat eine Emission gemacht usw. Mein Geld hab ich immer bekommen und ich habe mir mehrmals beim Metzger das zartere Fleisch von meinen Gewinnen gegönnt.
Very quick payouts, mostly
Sehr zügige Auszahlungen, meistens
All providers available
Alle Anbieter verfügbar
The bonuses are great
Die Bonis sind super
Customer service is the best I've ever had
Kundendienst ist der beste, den ich je hatte
Sometimes a bit slow payout
Manchmal etwas langsame Auszahlung
Chipstars Casino
Hello Thomas,
Thank you so much for your kind words! We're glad to hear that you consider Chipstars the best casino you've found after your search. It's great to know that your payouts have been timely and that our customer support team has been helpful whenever there’s been increased volume or other factors.
We look forward to continuing to provide you with a top-quality experience. If you ever need assistance or have suggestions, please don’t hesitate to reach out.
Very bad customer service, bad site because I was not able to reach the betting menu, and I don’t like to play casino so my money was wasted due to the wagering requirement, so for me this casino was the worst I’ve ever played on, if you want to bet you should not use this site.
I tried safari, Mozilla, google chrome Trough my phone and trough my computer.
Can’t reach the betting section
Very bad customer service
Get blocked because in chat
Was not possible to bet for me could not reach the menu, and when I asked she said that I should clear browser but when I did she was not interested of helping me
Chipstars Casino
Hi peterliindgren,
Thanks for your feedback and sorry to hear about the issues you faced.
After reviewing your case, we’ve identified a misunderstanding from our side and already processed a refund to your account. We’ve also reached out via email to clarify everything and offer assistance moving forward.
Additionally, our technical team is looking into the betting section access issue you mentioned, to ensure this doesn’t happen again.We appreciate you bringing this to our attention and hope we can improve your experience if you decide to return.
At first glance, Chipstars seems like a slick, modern platform offering all the bells and whistles—flashy slots, live dealers, generous welcome bonuses, and a wide selection of games. But dig a little deeper, and the cracks in its integrity start to show—especially when it comes to withdrawing your winnings.
The Big Problem: Withdrawal Delay Tactics
The most glaring issue is the casino’s deliberate delay tactics during the withdrawal process. While deposits are lightning-fast, any attempt to withdraw—especially after a significant win—can turn into a frustrating waiting game. Withdrawal requests often get "under review" indefinitely, with vague or contradictory explanations from support staff.
Even worse, if you win big, the platform doesn’t release your full amount. Instead, it breaks your winnings into small withdrawal chunks—not due to any stated policy or licensing constraint, but seemingly as a strategy to keep your funds tied up on the platform. The result? You’re tempted to play again, often losing a portion (if not all) of your balance while you wait.
Psychological Traps and Unfair Practices
This tactic appears to be part of a larger design meant to wear you down and nudge you into playing more. You’re left watching your account slowly drain, not because you lost fair and square—but because the casino stalls and fragments your access to your own money. It feels less like a fair gambling experience and more like a psychological trap.
Customer Support: Unhelpful and Evasive
Customer support doesn’t help much either. Queries about delayed withdrawals are met with canned responses, shifting timelines, or vague mentions of "new systems and management" that can take days—or even weeks. There’s little transparency, no clear escalation path, and certainly no sense of urgency to return your winnings.
Conclusion: Play Elsewhere
While the game variety and interface might initially draw you in, Chipstars’ predatory withdrawal practices make it a high-risk choice for any serious player. A casino should be just as efficient at paying out as it is at taking your deposits. Until this platform changes its approach, avoid depositing large amounts here—and don’t count on walking away with your winnings without a fight.
Good VIP Team
Very long delay tactics used when attempting a withdrawal
Customer support is very poor in live chat, same excuses
Breakdown large withdrawals into small amounts and delay each one so you play out your balance
Bonus system is not matched bonus. They lock it until you play your deposit and turn that over first before bonus becomes available.
I have come to like the casino because of the many game providers, good payment methods for Australia. I have tried crypto, Neosurf, cards, it all works and the withdrawals have been quick, except 2 times where it took longer than I liked. I would give the maximum score if the withdrawals were a bit faster as the casino is a lot of fun and beautiful.
signed up and few days ago with a small deposits, managed to get it up to a sizable sum, requested withdrawal and never happened, played most of it, and managed to request a small withdrawel a few days ago (just to test the casino) still sat as pending with the option to cancel, only signed up to try some new casinos, safe to say once withdrawal processed will be closing my account, not expecting withdrawals to be instant but for £100 with verification in place its quite poor, depositing was ok when I signed up using a debit card, now it gets declined before even going to 2FA
I was a huge fan of the whole casino thing a while back! The emphasis is on "WAS"! I liked the simple and straightforward design of the whole site! Starting with the more than sufficient payment methods available, the cashback offer, and fast, helpful support. And not to forget the exceptionally fast payouts (within a few minutes!). But for some time now, all the positive experiences I've had have been diminishing very, very much...UNFORTUNATELY...! There are regularly many delayed payouts, which leads to very different answers from different support staff when asked about this....! For example, Supporter A: The payout is already being processed by the finance team and should be completed successfully soon... Supporter B: Unfortunately, we have no way of keeping in touch with the finance team or consulting
I would be very grateful if someone could explain this to me without looking at it with suspicion... It's happened to me 2 or 3 times now... As for the current payout situation, I have no idea...Normally within 24 hours... I'm already way past that and there's no way of knowing when I'll get my money back....?!?
Ich war vor einiger Zeit wirklich ein großer Fan vom ganzen casino! Die Betonung liegt auf ,,WAR,,! Ich mochte diese schlichte und einfache Art und Aufmachung der ganzen Seite! Angefangen von den mehr als genug vorhandenen Zahlungsmethoden, über das Cashbackangebot und einen schnellen hilfreichen Support. Und nicht zu vergessen das überdurchschnittliche schnelle auszahlen der Geldbeträge ( innerhalb weniger minuten!). Aber seit geraumer Zeit lässt all das positive Erlebnis was ich hatte sehr sehr stark nach...LEIDER...! Es kommt regelmäßig zu vielen verspäteten Auszahlungen worauf es auf Nachfrage beim Support von den unterschiedlichsten supportern, ganz unterschiedliche Antworten kommt....! Z.b Supporter A: Auszahlung ist bereits zur Bearbeitung beim Finanzteam und sollte zeitnah erfolgreich abgeschlossen werden... Supporter B: leider haben wir keine Möglichkeiten Kontakt mit dem Finanzteam zu halten oder Rücksprache
Wer mir das erklären, das man nicht misstrauisch darauf schaut, wäre ich sehr dankbar... Ist mir mittlerweile schon 2 oder 3 mal passiert.... Was die aktuelle Situation über Auszahlungen betrifft, keine Ahnung...Normalerweise innerhalb 24h... Da bin ich schon weit weit darüber und ist nicht absehbar wann man mir mein Geld auszahlt....?!?
Many payment methods
Viele Zahlungsmethoden
Variety of all game providers
Vielfalt an sämtlichen Spielanbietern
Fast and easy kyc
Schnelle und einfache kyc
Payout times are regularly NOT met
Auszahlungszeiten werden regelmäßig NICHT eingehalten
Support gives the same answers over and over again
Support Gibt ständig immer wiederholende gleiche antworten
I signed up with Chipstars, made a deposit of about €22, and spent more than 3 months betting exclusively on live sports. During this time, my balance grew to 1150 euros. When I requested a withdrawal of my winnings, the casino launched a full verification of my account.
I provided all the requested documents, including a notarised copy of my passport, which cost me extra money. They accepted the documents for verification, but then stopped responding.
More than six months have passed, and my account has not been verified. Eventually, they blocked my account, claiming that I was a ‘professional player’, which is not true.
👉 I did not break any rules. I have only one account. I was not involved in arbitration. I'm just a regular user who has been betting honestly.
I have already filed complaints with Casinomeister and Casino Guru, but the casino refused to resolve the issue.
❗ It looks like a scam - they come up with ridiculous reasons not to pay out winnings.
I do not recommend Chipstars to anyone. If you win a large amount, you will be blocked or ignored. This is a dangerous casino and people need to know the truth.
Refusal to pay out winnings without legal grounds
Delay in verification for more than 6 months
Ignoring the support team
Fraudulent accusations of ‘professional play’
Unjustified confiscation of funds
Complete lack of transparency
Disrespect for the player
The dispute resolution system is not working
No response even after contacting third-party platforms (Casomeister, Casino Guru)
It can be difficult to find a good casino as a Kiwi, after many disappointments, a friend recommended this and it is hands down the nicest casino with instant withdrawal methods or crypto and bank, which are not so instant, but same or next day, unlike other places saying 3 business days and such.
Big thumbs up to support, they are knowledgeable, did my KYC in 2 minutes and the 2 times I have experienced minimal issues I was given 50 free spins no questions asked.
And the weekly cashback is real money, no wager anything, I have yet to see another casino do that for non VIP players.
10/10 score
Friendly and knowledgeable support
Ideal payment methods
Nothing bad for now
Chipstars Casino
Hello,
Thank you for your fantastic feedback! We're happy to hear that you find our casino reliable and convenient, especially with our quick withdrawal options and supportive support team.
It's great to know that your KYC was smooth and that we could reward you with free spins when needed. We’re also proud of our weekly cashback program and glad it offers value without wagering requirements for non-VIP players.
Your words mean a lot to us, and we look forward to continuing to provide you with an enjoyable gaming experience.
MY new favourite casino, I have accidentally seen this on a stream and gave it a try right away, all the game providers work for Australians here and I can deposit with card or crypto and withdraw my wins to my bank.
Perfect payment methods
Pleasing website
zero
Chipstars Casino
Hello,
Thank you for sharing your experience! We're pleased to hear that you’ve made us your new favorite casino and that our game providers, deposit options, and withdrawal methods meet your needs. We appreciate your trust and look forward to providing you with even more fun and seamless gaming.
The casino is amazing, with a misunderstood, but great bonus model, it would take too long to explain here, but the welcome bonus pack and the real money cashback are the most generous I have ever seen. Many instant withdrawal methods like Neosurf, Skrill and crypto.
best bonuses
all payment methods
all providers and then some
cannot think of anything
Chipstars Casino
Thank you for your positive feedback! We're happy to hear that you find our bonus model and cashback offers to be generous, and that you appreciate the variety of instant withdrawal methods available.
About this casino, only very good things to say about, specially comparing with many other casinos I tried. Excellent and quick support, fast withdraw, etc. I win and loose, but i can get some prizes with very good outcome. The Bonus is very good, no conditions like most 99% of bonus on other casinos. The other side of the coin is a high wager value to get your bonus. But you get what you sign for, no hidden conditions.
Fast Payment
Clarity on bonus terms
Excellent Support
Vip Manager gives you real cash bonus, low or no wager
Good slots variety
High wager Bonus, but no conditions/limits or hidden restrictions (not a real bad thing),
Chipstars Casino
Thank you for sharing your positive experience with us! We’re pleased to hear that you appreciate our support, fast withdrawals, and the clarity of our bonus terms.
We aim to provide a transparent and enjoyable gaming environment, and it’s great to know that you feel you’re getting value from your play. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
This casino has instant banking for UK deposits, works every time, cards also work very well and crypto, too.
10.000 games available, this is the new Eldorado, and to top all of, you can withdraw to your uk bank account, it is literally instant, if I am not mistaken, even during weekend(happened to me 100%).
A true hidden jewel, never heard of them before until a friend recommended.
Best online casino for UK players
Some providers not available
Chipstars Casino
Thank you for your kind feedback! We're glad to hear that you're enjoying our instant banking options, the wide selection of games, and the smooth withdrawal process, especially your positive experience during weekends.
We truly appreciate your support and recommendation. If you have any questions or need assistance in the future, please feel free to reach out. We're here to ensure you have the best gaming experience possible.
The main thing is here you have instant bank deposits and much more important, instant bank withdrawals for UK players, I have yet to see this on another casino, this even works on Sundays, I will never change casinos as long this service is offered, amazing.
Instant bank withdrawals
a million games
Nothing really
Chipstars Casino
Thank you for the fantastic feedback!
We're happy to hear that our instant bank deposits and withdrawals, especially for UK players, have made such a strong impression. Providing fast, reliable service every day of the week, even Sundays, is something we take great pride in.
Your loyalty means a lot to us, and we’re committed to keeping the experience just as amazing for you moving forward.
I have deposited 500 Euro here and wondered why I could not play the bonus balance or find the bonus.
Later I realized the bonus is preserved until the wager is completed and then released as real money. In my case 1000 Euro, I am so sooo happy and signed up just to share my story, it started with scepticism and led to a happy end later.
Super welcome bonus!
Friendly support
Live casino bet limit
Chipstars Casino
Hi,
Thank you for sharing your experience with us! We’re glad to hear that everything became clear in the end and that you were happy with how the bonus system works. It’s great that you gave it a chance, figured out how the bonus works, and got to enjoy the rewards, your story will definitely help other players understand it better too.
We're truly happy that your journey with us turned into a positive one, and we appreciate you sharing it. Wishing you continued fun and good luck!
First off, the website design is pleasant and very easy to navigate. They have all the payment methods that I need and many more games which are blocked on some other casinos for my location.
My VIP account manager Bane is extremely generous , makes me feel at home and the welcome bonus package is the best out there once you have a closer look at it, I have used 4 deposit bonuses for sportsbook and 4 for slots and unlocked 3 of them.
I am getting around 20% weekly cashback in real money, really, if this casino would not exist, someone would have to invent it.
Interac
Many more games than other casinos for my area
VIP service is incredible
Best welcome bonus and cashback
Some games are blocked for my location
Chipstars Casino
Hi,
Thank you for such an amazing and detailed review!
We’re happy to hear that you enjoy the design and usability of our site, as well as the wide range of games and payment methods we offer. It’s also wonderful to know that Bane has made you feel right at home, our VIP team works hard to create a personal and rewarding experience.
Great job on unlocking your bonuses, and we're glad you're enjoying the weekly cashback too! Hearing that Chipstars is exactly what you’ve been looking for truly means a lot to us.
This casino is very good, so many games available in my country, I know I will play here for the time being, I can deposit with my card very easy and every time I request a payout, I have the money same day or next day, everything is a little bit better than at other casino here, I am very happy.
Very fast withdrawals
friendly support
super games
No Polish language on website
Chipstars Casino
Thank you for your kind words!
We're so glad to hear you're enjoying your experience at Chipstars and that our game selection, smooth deposits, and fast payouts are meeting your expectations. It’s great to know we’re standing out compared to other casinos, your satisfaction is what we aim for.
Thanks for choosing us, and we’re happy to have you as part of the Chipstars community!
Folks, I have given this a chance and had a 400 quid withdrawal pending during the weekend so I went to support and asked when it will be processed, thinking I would be happy if its early during the week. But guess what happened, support(!) said let me have a look , after 2 minutes they came back and asked me to check my bank account. This was on a Saturday night, mind you, and lo and behold, the money was right there, they appear to have instant bank withdrawals 247.
Incredible, leaves the competition in the dust.
Instant withdrawal, Jesus!
Instant bank deposits, Haleluja!
Nada
Chipstars Casino
Hi, Thank you so much for taking the time to share your experience!
We’re happy to hear that our support team was able to assist you so quickly, and even more so that your withdrawal was processed instantly! We work hard to offer fast, reliable service around the clock, and it’s great to know it made a difference for you.
Your kind words truly mean a lot, and we’re glad to have you with us at Chipstars.
Very good casino!Very friendly at support!im waiting two days for my winnings! I suggest this casino!
Fast withdrawals
Excellent service
Many games
Chipstars Casino
Hello, Thank you so much for your honest review and kind words! We're happy to hear you had a great experience with our support team, we really take pride in how friendly and helpful they are. Just to clarify, your withdrawal was processed within our usual 24-hour time frame. We appreciate your patience and are always here to help with anything you need. Thanks again for recommending our casino! The Chipstars Team
I have deposited about 20 times in this casino rtp is quite small, the page works quite ok, but when it comes to withdrawals, it is best to look elsewhere, we are in 2024, transactions should be fast. in this sense, they are backward really hard
Am depus de vreo 20 de ori în acest cazino rtp destul de mic pagina funcționează destul de ok , doar ca când este vorba de retrageri cel mai bine te orientezi în alte părți suntem în 2024 tranzacțiile ar trebui sa fie rapide .în acest sens sunt înapoiați tare de tot
A lot of providers
O multime de providers
Rtp non-existent
Rtp inexistent
Extremely slow withdrawals
Retrageri extrem de lente
200x wagering bonus
200x bonus wagering
Chipstars Casino
Thank you for your review.
We would like to note that our RTP is among the highest in the industry. Regarding your withdrawal, we can see that our colleagues processed your request within 3 hours of its creation.
I want to warn other players about my experience with this casino. My account was suddenly blocked without any prior warning, and my withdrawal request was canceled. I only received a brief notification that my account was blocked due to "fraudulent activity." This is a very serious accusation, so I requested a detailed explanation and proof to support this decision. Unfortunately, I have yet to receive any clear or credible response.
The entire situation feels arbitrary, as if the casino is simply trying to withhold my winnings. Despite the fact that my withdrawal was canceled, I only received a refund for the initial deposit, leaving my other funds unaccounted for. This approach raises serious questions about the integrity of this platform and its commitment to fair treatment of customers.
In summary, I strongly advise against using this casino. My experience suggests that they can block players' accounts and withhold funds without warning or explanation. If you value transparency, fairness, and respect for players, look for other platforms to play on.
Safety Index explained
Safety Index of Chipstars Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Chipstars Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.4/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
![Chipstars Casino Review – Expert & Player Ratings [2026]](https://static.casino.guru/res/cc26f89e34ef12cd4dac6731c76aaaa5a/images/casinoguru_logo.svg){kind=logo}
