HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44282Opened910Not solved5546Solved12503Rejected25323
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for Casino Guru to reply

6d 23h 40m 5s

Disputed amount: €700

Goldspin Casino - Player's account verification is delayed.

Goldspin Casino
Safety Index:High Submitted: 12 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 23h 41m 22s

Disputed amount: $244

Velobet Casino - Player's account has been closed without reason.

Velobet Casino
Safety Index:High Submitted: 12 Nov 2024
Case opened Current status

Waiting for player to reply

6d 23h 25m 57s

Disputed amount: Can$600

Betvictor Casino - Player's bonus has not been credited.

Betvictor Casino
Safety Index:Below average Submitted: 12 Nov 2024
Case opened Current status

Waiting for player to reply

6d 23h 14m 59s

Disputed amount: $667,000 ARS

1win Casino - Player's withdrawal is delayed.

1win Casino
Safety Index:Above average Submitted: 12 Nov 2024
Case opened Current status

Waiting for player to reply

6d 22h 54m 17s

Disputed amount: €1,900

Instant Casino - Player’s withdrawals have been delayed.

Instant Casino
Safety Index:Above average Submitted: 12 Nov 2024
Case opened Current status

Waiting for a delayed payment

8d 7h 57m 4s

Disputed amount: €107

Tumblewins Casino - Player’s winnings haven’t been received yet.

Tumblewins Casino
Safety Index:Low Submitted: 12 Nov 2024
Case opened Current status

Waiting for a delayed payment

12d 7h 7m 52s

Disputed amount: $18,000

WinsParkSpin Casino - Player believes that their withdrawal has been delayed.

WinsParkSpin Casino
Safety Index:Very low Submitted: 12 Nov 2024
Case opened Current status

Waiting for player to reply

6d 23h 24m 2s

Disputed amount: €6,043

Unibet Casino IE - Player's account has been closed and winnings confiscated.

Unibet Casino IE
Safety Index:Very high Submitted: 12 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 23h 39m 23s

Disputed amount: €21,183

IceBet Casino - Player’s account has been closed.

IceBet Casino
Safety Index:Very high Submitted: 12 Nov 2024
Case opened Current status

Waiting for player to reply

6d 23h 58m 42s

Disputed amount: $385,000

Slots.inc Casino - Player's winnings have been confiscated.

Slots.inc Casino
Safety Index:Fresh casino Submitted: 12 Nov 2024
Show more complaints (+10)
Showing 1 - 10 of 44,282 complaints
1 2...4429
Go to pageof 4,429 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news