Zuzana is one of Casino Guru's casino analysts, being responsible for updating our extensive list of casinos as well as adding new relevant information to the database. In the past, Zuzana worked as a GIS Specialist in the field of geology and environment. Reading is one of her many hobbies, and she...
OverviewBonusesUser reviewsSafety Index explainedDiscussionPayment methods
Zuzana C.
Author
Zuzana Cirochova
Casino Analyst
Zuzana is one of Casino Guru's casino analysts, being responsible for updating our extensive list of casinos as well as adding new relevant information to the database. In the past, Zuzana worked as a GIS Specialist in the field of geology and environment. Reading is one of her many hobbies, and she...
This review of Velobet Casino covers the full picture. We used our casino review process to weigh up what it does well against where it falls short. The casino's Terms and Conditions, licenses, player complaints, support, and limits were all reviewed by our team. Based on these factors, they worked out where this casino stands from safe and legit to a scam.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Velobet Casino has a High Safety Index of 8.4, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Proceed with reading our Velobet Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Is Velobet Casino fair and safe? Safety Index explained
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Velobet Casino, we read and assessed Terms and Conditions of Velobet Casino in-depth. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.
Velobet Casino is a medium-sized online casino based on our estimates or collected information. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
To our knowledge, Velobet Casino is absent from any significant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All of that, together with other factors considered in our review, has resulted in Velobet Casino having a Safety Index of 8.4, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.
T&Cs of Velobet Casino evaluated
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We did not find any unfair or predatory rules in the Terms and Conditions of Velobet Casino during our review.
Velobet Casino player complaints
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We have found no relevant complaints about this casino.
Velobet Casino user reviews and feedback
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Velobet Casino has an Excellent User feedback score based on the 67 user reviews in our database. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Company information and licenses of Velobet Casino
Velobet Casino is in the ownership of Santeda International B.V. and has an annual revenue estimate greater than $5,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
Velobet Casino holds a gambling license in Curaçao issued by Curaçao Gaming Authority.
Withdrawal limits, win limits, and payment method options
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 7,500 per week
EUR 200,000 per spin
EUR 15,000 per month
USD 7,500 per week
USD 15,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. Languages and customer support options available at Velobet Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
Portuguese
Russian
German
Finnish
Italian
French
Norwegian
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Velobet Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Velobet Casino has an average customer support.
Velobet Casino casino games and slots
Velobet Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 93 providers. This includes Novomatic, Play'n GO, Blueprint Gaming, Pragmatic Play, Yggdrasil Gaming, Realtime Gaming, Igrosoft, Thunderkick, Betsoft Gaming, Playson, Amatic, Evoplay, BGaming, GameArt, Endorphina, Wazdan, PariPlay, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, 2By2 Gaming, Iron Dog Studio, Realistic Games, Esoterica, Genesis Gaming, Belatra Games, Booongo (BNG), MrSlotty, OMI Gaming, Betgames, Genii, Bullshark Games, Smartsoft Gaming, Platipus, Bluberi Gaming, Slotopia, Lucky Streak, Slingshot Studios, Backseat Gaming, Mancala Gaming, Skillzzgaming, Apollo Games, Fortune Factory Studios, Gamomat, All For One Studios (ALL41), OneTouch, Mobilots, Revolver Gaming, Reevo, Spearhead Studios, Gamino, Foxium, Axolot Games, Mascot Gaming, SlotMill, Onlyplay, Triple Edge Studios, Crazy Tooth Studio, Amusnet, Givme Games, Patagonia, PG Soft (Pocket Games Soft), Oryx Gaming, Penguin King, Atomic Slot Lab, Worldmatch, Switch Studios, Gamebeat, Fugaso, Felix Gaming, Stakelogic, Iconic21 (BETER Live), Gamevy, AvatarUX, Blue Guru Games, Gamzix, 1spin4win, Kalamba Games, Golden Hero, Just For The Win, PatePlay, Thunderspin, Golden Rock Studios, Stormcraft Studios, 7Mojos, Hacksaw Gaming, 18Peaches, Ruby Play, XPG (xprogaming), LAMBDA gaming.
Velobet Casino bonus offers and codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.
At present, there are 5 bonuses from Velobet Casino in our database, including:
100% up to $1,000 and 300 extra spins
160% up to $1,000
100% up to $500
80% up to $500
150% up to $750 and 300 extra spins
Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.
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Company info
Owner
Santeda International B.V.
Operator
Santeda International B.V.
Established
2023
Estimated annual revenues
> $5,000,000
Casino Bonuses
Velobet Casino bonuses
Browse all bonuses offered by Velobet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
User reviews of Velobet Casino
This is a place to share experience with Velobet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I have used this Casino a lot and never had a problem with deposits or withdrawels a bomnus for sure. My issues started when they changed the way you can apply for cashback as advertised in their loyalty promotion. Cashback was done via the chat box you requested and the agent credited you your bonus no problem at all. Then for whatever reason the cashback now has to be requested via a link and this was the start of the end for me at Velobet. After several failed attempts at claiming my cashback I was told cashback was no longer available and that spins would be issued instead. Utter nonsense the casino still advertises cashback on their site but their customer service team insists cashback is finished. Be aware of this false promotion. I am deeply disapointed with Velobet a casino that I trusted and used frequently only to be cheated out of my cashback and to be given low level free spins on games that I never play. A terrible end to a once trusted casino.
False Promotions, terrible customer service nobody seems to know their own policies
I genuinely think this casino is one off the best I have played as im on GameStop for the uk, no problems with documentation 10 minutes and I was verified, withdraw is also very quick, I have multiple withdrawals since joining in December, no fuss or having to load money in to get a play unlike golden bet they are the biggest scammers online, so thank you velobet for not robbing me and actually giving players a chance to have a fair play
Hello to all gamers in the UK who have been using Velobet. I must write a honest review regarding this site. I have read on hear so many bad reviews so I thought I would put my view on the table. I have only used this site over the last few days and I have been lucky to win £3000 only 12hrs ago and I have already been paid into my bank through Sepa bank transfer. Every bank is different and you do pay a conversion fee, mine was £103 pound. Customer service has been amazing, truly amazing. They have recommended using bitcoin but im too old in the tooth to have an account like that. The one thing I would aways recommended is that you get verified prior to making a withdrawal as this can slow thing down. And as long as your not gambling from a country prohibited your be fine. And please can we have less negativity about this site not paying out, if you think that them you need to realise you have a gambling addiction because their not designed to make you win sometimes, it's just pot luck. I could go months having fun and
Avoid this site at all costs. The customer support is terrible, they have misleading promotions to trick customers into thinking they will get good offers which they don't honour.
I don't understand why people are so happy with Velobet! I have registered and taken the bonus. At the same time I sent exactly the same document that casino Nitro approved in 10 minutes and casino Velobet has not reviewed it for 48 hours at all! Now the misery begins, I want to withdraw money when I won but it is not so easy! ALL my documents are REJECTED, even the electricity bill which is 10 days old! Still no e-mail, and chat help is useless they say that there is another department that is working on verification! Velobet casino does not deserve such a good rating and personally I would only give them a 2!
EDIT: Tried playing again after a 1 year break and it was a mistake! 45 Euro was lost in 45 minutes with the smallest possible bet, 0.1-0.25 euro, biggest win was 5 or 6 euro! (once!) Casino runs with reduced RTP and some games were blocked for Swedish players! Chat could not answer if VPN is allowed, interpret as e.g.: if you win money we confiscate it, but if you lose then it's OK.
Förstår inte varför är folk så glad med Velobet! Jag har registrerat mig och tagit bonus. Samtidigt skickade jag precis samma dokumet som casino Nitro godkände på 10 minuter och casino Velobet har inte granskat hela 48 timmar alls ! Nu börjar elände, vill ha ut pengar när jag vann men det går inte så lätt! ALLA mina dokument är AVVISADE, t.o.m. elräkning som är 10 dagar gammal! Fortfarande inga e-mail, och chatt hjälp är värdelös dom säger att det är annan avdelning som jobbar på med verifiering! Velobet casino förtjänar inte så bra betyg och personligen skulle jag ge dom bara en 2 !
EDIT: Provade spela igen efter 1 år paus och det var ett misstag! 45 Euro gick bort på 45 minuter med minsta möjliga insats, 0,1-0,25 euro, största vinst var 5 eller 6 euro! ( en gång !) Casino kör med sänkt RTP och vissa spel var blocekard för svenska spelare! Chatt kunde inte svara om VPN är tillåtet, tolka som t.ex: om du vinner pengar konfiskerar vi det, men om du förlorar då är det OK.
Good selection of games
Bra utbud med spel
Chat help is very slow
Chatthjälp är mycket långsam
The verification never ends and rejects very clear and unambiguous documents such as proof of address, selfies via mobile phone do not work...
Verifieringen tar aldrig slut och avvisar solklara och tydliga dokument som t.ex radressbevis, selfie via mobil funkar inte...
I didn't even bother playing I did not receav the no deposit spins if I deposit and the games say not available in your region then I'm fucked no deposit test is good for that enyway
Hi I just rregistered for no deposit bonus with code but ther is no suport no email verify no phone number verify watsup
First time I've ever left a review other than on Trustpilot. I've left a massive negative review over there and felt it necessary to warn as many people as I could, on as many platforms as I could to give this site a very wide berth.
I've listed all the negatives on the TP review so I'm not going to list them all again but the main red flags are - Not accepting a full UK driving licence as proof of ID, e mails from them landing in my spam folder, no apparent safer gambling portal for deposit limits etc, allowing people to deposit when not verified but blocking withdrawals pending verification. There's many many more.
Because I have no passport, the money I deposited there is basically frozen, or to be more dramatic, stolen. They're not licenced in the UK and are obviously very very shady.
As someone has mentioned, totally ignore 90% of the positive reviews, both on here and TP, they're obviously fake.
For anyone reading this I would say please please deposit your money somewhere else, this site and it's sister companies are not to be trusted.
None
Won't accept valid UK photo ID for verification
Will allow you to deposit without verification but not w/d
I really like playing at velvobet casino. There is a lot of different slot games to choose from and depositing is really straightforward and live chat are always very helpful if u have ever had a bit of an issue
Very good casino and lots of different slots to choose from I like velvobet as you can always get in touch with live chat quickly and they are really helpful
Build do with a few more free spin codes and offers
It's a casino that has deceived me, money from my deposits has been lost and they don't appear, they don't respond to my complaints, therefore I can't deposit.
Es un casino que a mí me han engañado se ha perdido dinero de mis depósitos y no aparecen , no contestan a mis reclamaciones por lo tanto no puedo depositar.
Total scammers i deposited via my credit card but when I come to verify my account it saying ignored this field but wouldn't let me upload then it says I cannot use my driver licence as I'd even tho online it saying you can I don't travel outge country so I have no need for a passport, so now I have winnings I carnt withdraw but they are ok taking your money, it says live chat online but you carnt use live chat ontill up verify your account trying there email but no response, I feel like I have been robbed.
I do wish I had found this site ages ago. I’m a realist and know I will not win every time, or close to every time. However, what sets this side aside, is the transparency of terms, you’re not bombarded with pointless bonuses, the deposits are prompt with numerous deposits methods, best of all the withdrawals are fast. I’ve made three. The fasted was 20 mins and the longest was 3 hours. These were crypto withdrawals as well.
Also, the casino games are good and you don’t dead spin, there is a sense of gamification and enjoyment. Even if you don’t finish on top (bet what you can afford people). The sports books is good as well, with a cash out option (you have to go into each bet breakdown for this). The odds are as good as some of the more well known site, but Velo has a more friendly and intimate feel, with a great range of esports options as well. Well done Velo. The proof is in the pudding as they say and so far you have delivered. Again, I am a realist, I know I will win some and probably lose most, that’s the betting life. But, the fact you get get the wins out promptly is a big thumbs up.
As for verification, it was very easy. I took a picture of my passport and debit card, then uploaded them. I also verified my email via a link and got some free spins for my efforts. I verified prior to withdrawal. The verification took 5 mins and the money was in my crypto account shortly after.
This is an independent review, with no input from Velo. I have reviewed numerous casinos on Trust Pilot and have no issues giving this site the thumbs up.
Brilliant casino. Always a favourite of mine. I have no issues with safety. Withdrawals are quick. And a very good game selection. Customer service is excellent.
Very fast withdrawal. Takes whichever payment I want to use. Very goid game selection and customer service is excellent.1 of the more trusted sites I would say . I have no bad experiences.
I requested my account to be reopen yet I am was in permanent closure . All the other brands santeda they won’t reopen because I permanently closed permanent means indefinitely they reopened and now I want my £585 refunded I lost when wrongly opening it
Velobet is one of the very few online casinos that I consider absolutely wonderful. I experienced my first withdrawal from Velobet today, utilizing a free bonus that they sent to my email to do so. I give this casino the utmost respect for knowing how to give out bonuses. They won't flood your email with tons of worthless bonuses that you claim, spend much of your precious time spinning slots on their platform, to ultimately only let you down by informing you your request was denied because you claimed to many bonuses or your bet per hand went over limit. Velobet sends you bonuses that you can actually use and legitimately cash out in case your luck is up on their platform. Their verification process is simple, and takes just minutes. I was worried that my withdrawal request would be denied for whatever reason, just because I'd gotten used to this happening dealing with many other casinos. After I sent an email to Velobet support asking if any other requirements/playthrough/etc.. would be necessary; I soon after received a reply, in less than a half hour. The message was very informative and politely written, explaining that my withdrawal request has already been processed on their end and been sent for payment processing. Also, the email explained exactly how much time it might be for me to receive my payout through each channel that was an option. Being that I only used crypto to fund my account and to request a withdrawal, that made my timeframe for redemption up to three days, then right after I received this kind reply email from Velobet, I also received an email from Kraken telling me that my deposit has been successful. I had my funds from Velobet in less than a couple hours!! I am amazed at the sincerity of the support, the platform, the games, withdrawal speed, I've found my new favorite online casino at VELOBET!!! Give them a try and I'm sure YOU WILL TOO!!!!!
Legitimate bonuses
Great games
Fast withdrawals
Great support/customer service, friendly, responsive
I played at their casino because of their welcome bonus offered, but after depositing I could not claim the bonus and support staff only sited some rules in the terms and just closed the chat on me. I see many 5 star ratings here and thats highly suspicious, normal people in generall dont write reviews like that and also average person would not give 5 stars that often.
Stay away if you wanna play with bonus since that is only a bait that they later will refuse you.
Registered, deposited the minimum amount of 10 euros with the current 150% bonus, wagered it and requested a withdrawal of 140 euros via bank transfer. KYC runs automatically via ID photo, face scan and PDF with address. Withdrawal arrived in under 24 hours via real-time bank transfer on a Sunday, great!
Registriert, mit dem aktuellen 150% Bonus den Mindestbetrag von 10 Euro eingezahlt, umgesetzt und eine Auszahlung über 140 Euro per Überweisung angefordert. KYC läuft automatisch ab via Ausweisfoto, Gesichtsscan und PDF mit Adresse. Auszahlung kam in unter 24 Stunden via Echtzeitüberweisung an einem Sonntag an, top!
KYC in real time via service provider
KYC in Echtzeit via Dienstleister
many slot providers
sehr viele Slotprovider
First Deposit Bonus Spins were not credited because the slot "Book of Dead" cannot be played with a Swiss address/IP. Other casinos recognize this and then credit the spins in another slot
First Deposit Bonus Spins wurden nicht gutgeschrieben, weil der Slot "Book of Dead" mit Schweizer Adresse/IP nicht spielbar ist. Andere Casinos erkennen dies und schreiben die Spins dann in einem anderen Slot gut
Found Velobet back in early 2023 it's a secure licensed Casino so I gave it a go. Has a lengthy Verification process to get Fully Verified including for Deposits bur we had this all sorted efficiently and I was assisted where needed. Had much fun on Velobet, have made many deposits abd many successful withdrawals. I like very much the Velobet Team, never been rude, alwags polite and helpful. I've used many Cadinks over the years abd Velobet is my all time No 1
I have been using Velobet since the begining of this year and it became my first and only one choice in betting service right know. I haven't had any issues with them, always friendly and supportive. Payouts are fast and what is more they always give a choice to get free bet instead of free spins. I am mor betting type of person so free bets suits me more and I got from them many of them.
So far everything is perfect with the site. No problem with anything.Game payouts are instant.Got my withdraws everytime in less then 5-6 hours.Just an all-around amazing experince.
Best sportsbook with the most amount of different games
It's a good casino with a good range of games and I had a blast playing on it. They do a lot of Kyc on the cards used and whilst it might feel a bit irritating at times, it is done for safety and that enhances the overall gaming experience. 4.5/5 from me
Quick deposits
Range of games
Intuitive website
KYC for every deposit payment card
Safety Index explained
Safety Index of Velobet Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Velobet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.4/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
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