The player from Ontario did not receive the promised $600 bonus after signing up and depositing $100.
Betvictor Casino - Player's bonus has not been credited.
Amount: Can$600
Betvictor Casino
Safety Index:Below averageSafety Index
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Case opened
Current status
Waiting for player to reply
6d 21h 42m 4s
Case summary
2 hours ago
Public
Public
12 hours ago
I was told i would get $600 bonus after signing up and depositing $100. This did not happen.
Public
Public
2 hours ago
Dear cryptomaniacs4,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Could you please clarify where you found information about this bonus?
- Have you tried contacting the casino regarding this issue? Please forward all the relevant communication between you and the casino to kristina.s@casino.guru. Alternatively, you can post it here.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Kristina
cryptomaniacs4 has 6d 21h 42m 4s to reply
