The player from Austria is blocked from their casino account and has been trying for months to contact someone for a review of their data without success.
IceBet Casino - Player’s account has been closed.
Amount: €21,183
IceBet Casino
Safety Index:Very highSafety Index
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Case opened
Current status
Waiting for Casino Guru to reply
6d 21h 50m 18s
Case summary
2 hours ago
Public
Public
19 hours ago
Translation
I have been trying for months to reach someone from this casino because I wanted to review my data and was then blocked without further notice.
Automatic translation:
Public
Public
2 hours ago
Dear xxxm3,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with IceBet Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Why did the casino block your account and did you have any remaining balance on it?
I will be waiting for your reply patiently.
Best regards,
Nick
Casino Guru is examining the case
