The player from Australia is inquiring about website accessibility. We rejected the complaint because the player didn't respond to our messages and questions.
I have deposited $25 into jonny kash casino but now i can not access my account/ the website will not even open.. please help
Dear Paul,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Australian VPN (Virtual Private Network) and didn’t experience the same difficulties. Since you have filed this complaint yesterday, could you please advise if the issue is persisting?
Looking forward to hearing from you.
Best regards,
Kristína
Dear Paul,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Could you please post here a screenshot of the website? Do you receive any error message?