The player from Spain had requested self-exclusion from several casinos. She had claimed that despite providing the necessary documentation, some casinos were delaying the process. However, the player later asked to have the case closed. Consequently, we had rejected the complaint as per her explicit request.
iNetBet Casino - Player’s self-exclusion request is delayed.
Amount: ??
iNetBet Casino
Safety Index:Very lowSafety Index
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Case closed
Our verdict
Other
REJECTED
Case summary
7 months ago
Public
Public
7 months ago
Translation
I'm self-excluded, finally achieved it, and there are online casinos that, even though I've sent them the document, they keep giving me the runaround to avoid closing the account
Automatic translation:
Public
Public
7 months ago
Dear carmenbvb,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with iNetBet Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
