The player from Spain had requested self-exclusion from several casinos. She had claimed that despite providing the necessary documentation, some casinos were delaying the process. However, the player later asked to have the case closed. Consequently, we had rejected the complaint as per her explicit request.
iNetBet Casino - Player’s self-exclusion request is delayed.
Amount: ??
iNetBet Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
2.7
iNetBet Casino has a Safety Index of 2.7, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Other
REJECTED
Case summary
7 months ago
Public
Public
7 months ago
Translation
I'm self-excluded, finally achieved it, and there are online casinos that, even though I've sent them the document, they keep giving me the runaround to avoid closing the account
Automatic translation:
Public
Public
7 months ago
Dear carmenbvb,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with iNetBet Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
