The player's verification is delayed for unknown reason. The complaint was closed as the player stopped responding.
Efbet Casino ES - The player's verification is delayed.
Amount: €200
Efbet Casino ES
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Translation
I uploaded all the documents and they don't want to verify my account, what's going on?
Automatic translation:
Public
Public
2 years ago
Hello Peycho,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Efbet Casino ES. Please allow me to ask you a few more question before we would move forward.
When exactly did you begin the verification process? When was the last time you contacted the casino and did they respond? Have your account been verified in the past?
Looking forward to your answer.
Regards,
Nick
Public
Public
2 years ago
Hello Peycho,
Based on our experience from previous complaint, I would recommend to wait at least 14 days for the process to be done. Be sure to let us know within next week if there have been any update regarding the verification or the withdrawal.
