HomeComplaintsEfbet Casino ES - The player's verification is delayed.

Efbet Casino ES - The player's verification is delayed.

Amount: €200

Efbet Casino ES
Safety Index:Above average
Submitted: 31 Mar 2022 | Case closed : 22 Apr 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player's verification is delayed for unknown reason. The complaint was closed as the player stopped responding.

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2 years ago
Translation

I uploaded all the documents and they don't want to verify my account, what's going on?

Automatic translation:
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2 years ago

Hello Peycho,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Efbet Casino ES. Please allow me to ask you a few more question before we would move forward.

When exactly did you begin the verification process? When was the last time you contacted the casino and did they respond? Have your account been verified in the past?

Looking forward to your answer.

Regards,

Nick

Edited by a Casino Guru admin
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2 years ago

I've been waiting for 10 days to verify my account

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2 years ago

Hello Peycho,

Based on our experience from previous complaint, I would recommend to wait at least 14 days for the process to be done. Be sure to let us know within next week if there have been any update regarding the verification or the withdrawal.

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2 years ago

Hello Peycho,

Could you please advise if any update happen? If we won't get any respond from you within the next 7 days, we will be forced to reject the complaint.

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2 years ago

The complaint will be now rejected for the above mentioned reason.

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