The player from Croatia is experiencing issues with payment and has found the casino's support service unresponsive through the contact information provided on the site. The complaint was rejected as the player failed to cooperate.
Problems with payment, support service not on email that they have put on their site, this casino is a scam!
Dear pskoljarev,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Dreams Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
Dear pskoljarev,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
elaborate, you have 2 email adress of customer service on your site and on no of those two mail any email sent CAN NOT BE DELIVERED, as a second i post a simply question and waiting for answer 10 days no body reply.
what is there to elaborate Mr. Nick?
Dear pskoljarev,
Please note that we are not the casino therefor we have no idea what is your issue. Please describe it in order to proceed in resolving the complaint.