HomeOnline CasinosBetmaster Casino Review
Betmaster Casino Review
Doesn't accept players from Virginia
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (42)
  • Skrill
  • Neteller
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • iDEAL
  • Diners Club
Withdrawal limits
 per month
€50,000
Rozert N.V
2015
> $5,000,000
OverviewBonusesUser reviews32Safety Index explainedDiscussion150Payment methods42
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Betmaster Casino Review

We've thoroughly reviewed Betmaster Casino and gave it a High Safety Index, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because Betmaster Casino is related to other online casinos listed below, its rating is also influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Betmaster Casino is a medium-sized online casino revenue-wise. However, it's a part of a big group of related casinos with high combined revenues. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 100 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

Warning: Betmaster Casino has certain sections of Bonus Terms and Conditions that we consider to be unfair to the casino's players. These might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Betmaster Casino appears on only one blacklist, which hasn't influenced our rating of this casino. We've chosen to ignore it either because it's related to the casino's previous owner, or because of some other applicable reason.

Based on all of the information mentioned in this review, we can conclusively say that Betmaster Casino is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (42)
  • Skrill
  • Neteller
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • iDEAL
  • Diners Club
Withdrawal limits
 per month
€50,000

Games
Show all

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
All languages (15)
English customer support
All languages (2)
English live chat
All languages (2)

Game providers
Show all (96)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Playtech
  • Microgaming
  • ELK Studios
  • Big Time Gaming
CASINO SCREENSHOTS
betmaster_casino_homepage_desktop
betmaster_casino_promotions_desktop
betmaster_casino_game_gallery_mobile
betmaster_casino_homepage_mobile
betmaster_casino_promotions_mobile

Positives

  • High withdrawal limit
  • Website supports many languages
  • Bitcoin accepted
  • Wide range of currencies
  • Massive selection of games including wide variety of live dealer games

Negatives

  • Not all payment methods are available for all countries

Interesting facts

  • Live chat support uses the auto-translate feature for some languages
  • Medium sized casino popular in Brazil
Author & Guarantor: Burak Onder Last updated: 16 Jan 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Betmaster Casino bonuses

Browse all bonuses offered by Betmaster Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (32)

User reviews of Betmaster Casino

This is a place to share experience with Betmaster Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 32 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 2 weeks ago
Made my first deposit of 500brl using the welcome casino bonus, lost everything and made another deposit and lost everything again. So i made my third deposit of 150BRL, lost untill 100BRL and ordered a withdraw.
They refuse to pay me telling that i need to make a turnover of my FIRST deposit bonus, while i dont even have an active bonus.
Scam artists, untrustworthy company
  • How can i add a positive? betmaster is a SCAM.
  • Scam, untrustworthy, they dont pay their clients, at this moment i think its a fake website copying another site.
• 1 month ago
There are no words to express how excellent this casino is! It is exactly what I was looking for in terms of casinos, Betmaster has surprised me since it has most of the games from providers that I play such as Microgaming, B Gaming, Igrosoft RabCat among many others. Verification is quick and they have several deposit and withdrawal methods. The only drawback I have is that the chat is a little slow since they don't respond quickly but that's not a big deal. The best thing about this casino, and what most players look for, is that when you make a withdrawal you get paid quickly." This casino is great because just as you deposit and it is reflected in your account within a few minutes, also when you request a withdrawal it is you have it in your bank or crypto account in less than a minute without asking you again for verification or some other strange thing to avoid paying. Can you believe it? This casino is great because it is what most of us are looking for and the truth is that many other casinos take up to a month to pay you or they deny you payment for such nonsense. I give Betmaster a 100% rating of 200%. 1000% recommended friends! 😀
  • They pay your withdrawals in less than a minute
  • They have a wide variety of games
  • Wide variety of deposit and withdrawal methods
  • Best of all, the games don't crash.
  • Your chat response time is slow
• 4 months ago
Good payments and immediate withdrawal!!
Fast verification.all game supply available.
  • Immediate withdrawal
  • Nothing
• 5 months ago
I have written and deleted reviews for this casino a couple of times because I've had a hard time trying to be balanced. On the one hand the customer service is very helpful and timely, the site is pleasant to play at, and verification/withdrawals are reasonable and quick. On the other hand the RTP became so disatrous here that it was hard to wrap my brain around. I don't expect to win all the time, or even most of the time, but the level of losing and the speed of it just became too brutal and I needed to close my account and give up.
  • Customer service/chat/email helpful and pleasant
  • Quick withdrawals and reasonable verification
  • Vip bonuses with fair turnover and cashout caps
  • Had some technical issues periodically
  • RTP was poor over a long period of time after depositing a lot of money, regardless of the game provider. Too brutal for too long.
• 5 months ago
I have played on many casinos, i believe that is worst one regarding rtp, its so bad that it makes you think that something strange is going on there.
They have really quick withdrawals, but if you make withdrawals over 500€ they charge you 25€ every 500€ you withdraw.
  • Quick withdrawals
  • Easy kyc
  • Large selection of slots
  • Really bad rtp
  • No personal bonuses
  • Lagging a lot
• 7 months ago
I've got to spill the beans on my downright dreadful experience with Betmaster Casino. Strap in, folks, this one's a bumpy ride.

So, here's the deal – I decided to give Betmaster Casino a whirl because of all the hype and recommendations I'd seen. Trusting their flashy ads and enticing offers, I thought I'd hit the jackpot in the world of online casinos. Boy, was I wrong!

First off, let me tell you, setting up an account was a breeze, and I was all set to explore their world of games. But, and it's a colossal but, the moment I tried to cash out my hard-earned winnings, everything went south.

Their favorite excuse? "Technical issues," they said. It's almost comical how every time I tried to withdraw, I'd get hit with the same old line – "Sorry, we're facing technical issues with your withdrawal." Really? Every single time? It's like a broken record, folks.

Let me lay it out for you – I had a substantial sum in winnings that I was itching to get my hands on. But these guys, oh no, they had different plans. They'd deny my withdrawal requests left and right, leaving me high and dry.

I finally caved, like a fish taking the bait, and played away my balance out of sheer frustration. And guess what? Like clockwork, the "technical issues" miraculously vanished, and I could suddenly withdraw my remaining balance.

Now, I'm no sore loser, but this charade is beyond infuriating. It's not just about the money – it's about the utter lack of transparency and the runaround they give players.

Ladies and gents, heed my warning – steer clear of Betmaster Casino. Their antics are more predictable than a daytime soap opera, and they'll make you pull your hair out in frustration. Your gambling adventures deserve better, trust me.
• 8 months ago
It is not a casino that leaves you surprised by its promotions and features. Verify identity before depositing...
  • Gives you +3% on deposits without rollover
  • Deposits and withdrawals in seconds through SPEI
  • competitive odds
  • They verify you in less than 1 hour
  • It does not allow high bets in small markets, for example: table tennis.
  • Very high first deposit bonus odds >=1.9
  • It does not have advance payment in the most famous sports / leagues
  • It does not have integer handicaps, example +/- 1,2,3 etc.
  • It has no bet maker
  • no loyalty program
  • no freebet
Betmaster Casino
Thank you for taking the time to share your feedback with us! We truly value both positive and constructive comments from our players.

We are delighted that you enjoyed our platform’s competitive odds, swift deposits and payouts, and the additional 3% bonus on deposits. Our team works hard to ensure a smooth and efficient betting experience for all our customers.

Regarding the maximum bet amount, we want to clarify that it is determined individually for each event and may vary across different markets. We strive to strike a balance that provides a fair and enjoyable betting environment for everyone.

It seems that you might have missed out on our special offers. We do have a referral program and a weekly cashback promotion that is available to all our customers. We encourage you to explore these offerings on our website, along with the freebets and free spins available in the promotions section.

We appreciate your feedback regarding our betting line, and we are committed to continuously updating and improving it. Your input helps us enhance our services and cater better to the needs of our players.

Once again, thank you for choosing our platform, and we hope to see you enjoying your betting experience with us in the future. If you have any further suggestions or questions, feel free to reach out to our customer support team - they are always here to assist you!
• 10 months ago
The VIP manager is amazing, the withdrawal process is instant, where you can't find in any other casinos. In other casinos you get withdraw in weeks, which doesn't happen here at all. The customer service is 24/7 working. The best experience I have ever had.
• 10 months ago
🙋Am Customer on betmaster from last year I have personal managers Her name is Anya she is always helpful and I can reach her very easygoing
  • Anya is Very sweet and positive helpful and always reachable
  • I will give surely Anya 100 points from 100
  • Anya Service is 🔝
  • 🌺✅✅✅✅✅✅✅✅✅✅✅Anya🦋🦋🦋🦋🦋🦋🦋🌹🌹🌹🌹🌹🌹🌹🌹
  • I have seen absolutely not negativ in Her Service (Anya🔝🌹🦋)
• 11 months ago
Terrible service, customer service that only says to wait, I have
  • does not let withdraw
  • lack of seriousness
  • If you win a lot, he blocks you
• 1 year ago
I wouldn't waste your money here go for a meal out... The win ratio is the worst I've ever played.. Rtp is rubbish.. I play the same games on other sites and you win more also you can't find any new games because they don't show them all I can say is try somewhere else you'll be better of if I had of read the reviews I would stiil have 2000 more in my bank
  • Nothing is good old games no winnings
  • I honestly can't say anything positive
  • It makes you never want to play again
  • Rubbish rtp
  • No free spins unless you spend a stupid amount of money
• 1 year ago
The casino asks for endless documents, and every 5 days they validate the document and ask for a new one consecutively.

This seems to have no end and they will never validate the account. I have been waiting for more than 47 days.
  • Verification takes a long time, more than 5 days per document
  • They do not allow withdrawing more than 6,000 usd per day
  • merciless platform
• 1 year ago
It does not let you withdraw the money and always makes excuses for not doing it.
  • does not let withdraw
  • They do not solve the problems
  • Poor work team
• 1 year ago
the free spin bonus at this casino is a joke, there is no way you can have it and the customer support is completely unresponsive. Advise not to play at this casino.
• 1 year ago
I like the variety of markets Betmaster provides such as sportbook, esport and virtual sport as well as various casino slots and live casinos. It covers everything I like. Im happy.
• 1 year ago
I like the deposit bonus offers. Sometimes the T&C's are tricky to understand, but I get there. Yeah this is a good one. I'll keep coming back, that's for shizzle!
• 1 year ago
I got a decent welcome bonus here and everything else has been easy going and just generally good. I'm sticking with these guys, as long as they keep the cashback and low wager dep bonus promos.
  • responsive support service
  • huge amount of various promotions
  • very nice and intuitive interface
• 1 year ago
I have a problem with my withdrawal. I made my first deposit via visa card but it was impossible to take my money back. I asked 40 euros as my first withdrawal. They asked me to make an onother deposit via Skrill or Mastercard etc. I am waiting for their financial apartment to inform me about the procedure. It's a little bit inconvenient I would say. Hope it will be solved and not to be an onother scam. I will return when the problem is solved. Problem solved after I asked them again. They were very quick. I think they deserve the stars given.
  • Verification
  • Withdrawal
• 1 year ago
One of the worst cazinos i have played. You can't make a withdrawal. The customer support dont answer to the questions straight. If you make the mistake and register to this cazino dont take the welcome bonus.
  • Withdrawal
  • Customer support
  • Welcome bonus
• 1 year ago
For 5 days I've been trying to withdraw 1200€ via Jeton (was also the deposit), unfortunately I get the same error message every day via SMS that withdrawals are not possible! When asked in the live chat, I am repeatedly told that there are problems on the part of the service provider, but I have no problems depositing and withdrawing in other casinos (same group....Casinoinonline and BongoGaming). I should try to withdraw in smaller steps than 500€ (without fee), that doesn't work either. It all seems very funny to me!!!
  • Live chat available 24 hours
  • Payouts definitely!!!!!
• 1 year ago
Better search another casino.this is scam casino.if you play slot just go away imposibble get bonus/freespin 5 times deposit play with very small bets never get freespin/bonus imagine if im play with big money

provably fair? lol
  • fast deposit
  • you want your money gone come to this casino
• 2 years ago
Hello, it's been 10 days since I tried to withdraw the money from my betmaster accounts and it tells me that they have problems with their payment system and provider. At what point are they going to tell me when I'm going to have these payments??? Who can escalate my request, all the time in the customer support chat they answer me the same thing, this is not professional at all and due to the times and limits within their system it is enough to be able to file a complaint with the Profeco for the breach of service presented by your company. I hope please that they solve me as soon as possible and I can have my money in my account as soon as possible. Thanks.
  • they do not pay or give answers
• 2 years ago
They haven't deposited my earnings after several days, they just tell me to wait and they don't really give solutions.
  • Lack of customer service
• 2 years ago
i use my bank card for deposits and withdrawals, transactions don't take longer than usual. I registered here after i saw how many slots there are, among well-known slots I found some new from the best providers, btw, the registration is really quick and easy as well, it was enough to use just my phone number.
• 2 years ago
The registration is very fast, there are two possibilities, you can use an email or a phone number, I used my email, instantly got the verification letter and could start playing. I use Dogecoin for payments, there are actually many crypt payment methods, all transactions are almost instant.
• 2 years ago
My first deposit was just 100$, i wanted to check how easy is it to withdraw money. so, the deposit was instant, i played a bit, won some money and tried to withdraw, faced no problems there, I wasn’t asked for any extra verification and didn’t have to wait for a long period of time. Since then I’ve been playing here occasionally for a couple of months and everything stayed the same.
• 2 years ago
I am amazed by the excellent rating of Casino guru on this casino because the conditions on the Betmaster welcome bonus are a real scam against the player. If you deposit and accept the welcome bonus you cannot withdraw until the prohibitive rollover is respected and even if you win with the money deposited, the winnings are credited to the bonus balance instead of the real balance !! Basically you are a slave to the bonus without being able to withdraw anything until you complete the wagering requirements which we all know are so prohibitive that you end up losing everything. As soon as I registered I had deposited 500 euros by accepting the welcome bonus. After about two and a half hours playing live roulette (only with deposited money) I win up to around 4500 euros. When I exit the game to try to withdraw I find that the entire win was credited to the bonus balance instead of the real balance and despite having wagered more than € 15,000 I was at 10% bonus accrual. I ask for explanations in the chat and I am confirmed that everything is correct and that I had to know before accepting the bonus. Moral of the story I continue to play to accrue the bonus by betting high sums and I lose everything as it was imaginable. In practice, they used my deposit to activate a bonus impossible to accrue without being able to withdraw the winnings accrued from it. I call this bad faith and therefore a scam against the player. Casino guru should review the rating of this casino because only they do this welcome bonus scam.
  • scam bonus
• 2 years ago
scham like casinion winthdraw its imposible
• 2 years ago
This casino is one of the best i played so far!
Huge selection of Slots and Live Games!
The withdraws are done within minutes and the live chat is so friendly and helpful (24/7).
You can also deposit and withdraw your funds with crypto.

  • live chat
  • support
  • deposit & withdraw
  • crypto
Safety Index explained

Safety Index of Betmaster Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betmaster Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.5/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about Betmaster Casino and related casinos (314)

314All3Opened1Not solved86Solved224Rejected

Complaints directly about Betmaster Casino

Complaints about related Bongo Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: 1,242 BNB
Bongo Casino
Safety Index:High
Submitted: 17 Jun 2023
Resolved Our verdict

Case closed

Disputed amount: 216 ₮
Bongo Casino
Safety Index:High
Submitted: 03 Oct 2022
Resolved Our verdict

Case closed

Disputed amount: €913.8
Bongo Casino
Safety Index:High
Submitted: 27 Sep 2022
Resolved Our verdict

Case closed

Disputed amount: €6,000
Bongo Casino
Safety Index:High
Submitted: 03 May 2022
Resolved Our verdict

Case closed

Disputed amount: €211
Bongo Casino
Safety Index:High
Submitted: 08 Jan 2022
Resolved Our verdict

Case closed

Disputed amount: €700
Bongo Casino
Safety Index:High
Submitted: 08 Nov 2021
Resolved Our verdict

Case closed

Disputed amount: A$60
Bongo Casino
Safety Index:High
Submitted: 13 Jan 2021
Resolved Our verdict

Case closed

Disputed amount: €830
Bongo Casino
Safety Index:High
Submitted: 12 Jan 2021

Complaints about related Casinoin (Same management)

Resolved Our verdict

Case closed

Disputed amount: €300
Casinoin
Safety Index:High
Submitted: 07 Feb 2024
Resolved Our verdict

Case closed

Disputed amount: 600 ₮
Casinoin
Safety Index:High
Submitted: 19 Sep 2023
Resolved Our verdict

Case closed

Disputed amount: 16.0672 BNB
Casinoin
Safety Index:High
Submitted: 16 Sep 2023
Resolved Our verdict

Case closed

Disputed amount: $363
Casinoin
Safety Index:High
Submitted: 21 Jun 2023
Resolved Our verdict

Case closed

Disputed amount: €8,000
Casinoin
Safety Index:High
Submitted: 20 Jun 2023
Resolved Our verdict

Case closed

Disputed amount: €500
Casinoin
Safety Index:High
Submitted: 20 Jun 2023
Resolved Our verdict

Case closed

Disputed amount: 1,200 R$
Casinoin
Safety Index:High
Submitted: 09 Jun 2023
Resolved Our verdict

Case closed

Disputed amount: €156
Casinoin
Safety Index:High
Submitted: 19 Apr 2023
Resolved Our verdict

Case closed

Disputed amount: $780
Casinoin
Safety Index:High
Submitted: 17 Apr 2023
Resolved Our verdict

Case closed

Disputed amount: $614
Casinoin
Safety Index:High
Submitted: 17 Apr 2023
Resolved Our verdict

Case closed

Disputed amount: €5,000
Casinoin
Safety Index:High
Submitted: 04 Apr 2023
Resolved Our verdict

Case closed

Disputed amount: €50
Casinoin
Safety Index:High
Submitted: 03 Apr 2023
Resolved Our verdict

Case closed

Disputed amount: ¥200,000
Casinoin
Safety Index:High
Submitted: 22 Mar 2023
Resolved Our verdict

Case closed

Disputed amount: €800
Casinoin
Safety Index:High
Submitted: 13 Mar 2023
Resolved Our verdict

Case closed

Disputed amount: €1,446
Casinoin
Safety Index:High
Submitted: 28 Feb 2023
Resolved Our verdict

Case closed

Disputed amount: €204
Casinoin
Safety Index:High
Submitted: 07 Feb 2023
Resolved Our verdict

Case closed

Disputed amount: €130
Casinoin
Safety Index:High
Submitted: 23 Jan 2023
Resolved Our verdict

Case closed

Disputed amount: €9,300
Casinoin
Safety Index:High
Submitted: 10 Jan 2023
Resolved Our verdict

Case closed

Disputed amount: €1,800
Casinoin
Safety Index:High
Submitted: 09 Nov 2022
Resolved Our verdict

Case closed

Disputed amount: €3,000
Casinoin
Safety Index:High
Submitted: 09 Nov 2022
Resolved Our verdict

Case closed

Disputed amount: €900
Casinoin
Safety Index:High
Submitted: 07 Oct 2022
Resolved Our verdict

Case closed

Disputed amount: €650
Casinoin
Safety Index:High
Submitted: 16 Sep 2022
Resolved Our verdict

Case closed

Disputed amount: €750
Casinoin
Safety Index:High
Submitted: 08 Sep 2022
Resolved Our verdict

Case closed

Disputed amount: €500
Casinoin
Safety Index:High
Submitted: 22 Aug 2022
Resolved Our verdict

Case closed

Disputed amount: €1,600
Casinoin
Safety Index:High
Submitted: 21 Aug 2022
Resolved Our verdict

Case closed

Disputed amount: 6,600,000 INR
Casinoin
Safety Index:High
Submitted: 05 Aug 2022
Resolved Our verdict

Case closed

Disputed amount: €1,000
Casinoin
Safety Index:High
Submitted: 11 May 2022
Resolved Our verdict

Case closed

Disputed amount: €150
Casinoin
Safety Index:High
Submitted: 05 Apr 2022
Resolved Our verdict

Case closed

Disputed amount: €1,000
Casinoin
Safety Index:High
Submitted: 03 Apr 2022
Resolved Our verdict

Case closed

Disputed amount: €800
Casinoin
Safety Index:High
Submitted: 23 Mar 2022
Resolved Our verdict

Case closed

Disputed amount: 104,000 INR
Casinoin
Safety Index:High
Submitted: 08 Sep 2021
Resolved Our verdict

Case closed

Disputed amount: €700
Casinoin
Safety Index:High
Submitted: 04 Jul 2021
Resolved Our verdict

Case closed

Disputed amount: €7,000
Casinoin
Safety Index:High
Submitted: 12 May 2021
Resolved Our verdict

Case closed

Disputed amount: €700
Casinoin
Safety Index:High
Submitted: 05 Mar 2021
Resolved Our verdict

Case closed

Disputed amount: €25,000
Casinoin
Safety Index:High
Submitted: 25 Feb 2021
Resolved Our verdict

Case closed

Disputed amount: ??
Casinoin
Safety Index:High
Submitted: 23 Jan 2021
Resolved Our verdict

Case closed

Disputed amount: €20
Casinoin
Safety Index:High
Submitted: 26 Nov 2020
Resolved Our verdict

Case closed

Disputed amount: 2,500 CHF
Casinoin
Safety Index:High
Submitted: 03 Nov 2020
Resolved Our verdict

Case closed

Disputed amount: €800
Casinoin
Safety Index:High
Submitted: 12 Oct 2020
Resolved Our verdict

Case closed

Disputed amount: €100
Casinoin
Safety Index:High
Submitted: 01 Jun 2020
Show more complaints (+180)
Discussion

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