HomeOnline casinosSlotsPalace Casino Review

SlotsPalace Casino Review

avatarJannete H.
Last updated 03/2026
Safety Index
9.4
User feedbackBad
38 reviews
avatarJannete H.
Last updated 03/2026

Read our SlotsPalace Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from Ohio
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Overall good casino

Pros and cons

  • Deposits and withdrawals via cryptocurrencies
  • Tournaments available
  • Live chat support is available 24/7
  • Huge selection of game providers
  • Wide range of languages and currencies
  • Low withdrawal limits for new players

Games

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 14 Not Available: 1
Real Games
Verified by Gamecheck

Game providers

Show all (130)
  • NetEnt
  • Nolimit City
  • TaDa Gaming
  • Betsoft Gaming
  • Pragmatic Play
  • Playtech
  • Novomatic

Payment methods

Show all (34)
  • Neteller
  • Skrill
  • PaysafeCard
  • VISA
  • Mastercard
  • Neosurf
  • PostePay

Transaction limits

Withdrawal limits
$7,000
 per month
$500
 per day
Win limits
Unknown

Language options

Website
Available in 18 languages
EnglishFrenchGermanItalianSpanish 13 more
Live chat
Available in 18 languages
EnglishFrenchGermanItalianSpanish 13 more
Customer support:
Available in 18 languages
EnglishFrenchGermanItalianSpanish 13 more

Casino screenshots

slotspalace_casino_homepage_desktop
slotspalace_casino_game_gallery_desktop
slotspalace_casino_promotions_desktop
slotspalace_casino_homepage_mobile
slotspalace_casino_game_gallery_mobile
slotspalace_casino_promotions_mobile

SlotsPalace Casino Review

SlotsPalace Casino was tested by our casino review team. They used our casino review methodology to look at its strong points and the areas that need work. Our team checked the casino's Terms and Conditions, licenses, player complaints, support, and limits. They used these to find out if this casino is safe and honest or a risk to players.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. SlotsPalace Casino has a Very high Safety Index of 9.4, establishing it as one of the more secure and fair online casinos on the web, based on our criteria. Keep reading our SlotsPalace Casino review to learn more about this casino and decide whether it is a good choice for you.

Safety Index – SlotsPalace Casino fairness and safety

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of SlotsPalace Casino, we meticulously evaluated and analyzed the Terms and Conditions of SlotsPalace Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.

SlotsPalace Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

As far as we know, no relevant casino blacklists include SlotsPalace Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

All in all, when combined with other factors that come into play in our review, SlotsPalace Casino has landed a Very high Safety Index of 9.4. This makes it a great option for most players who are looking for an online casino that creates a fair environment for their customers.

Note: As far as we are concerned, SlotsPalace Casino is related to 12 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of SlotsPalace Casino. The relationship between these casinos has led to a lower Safety Index than it would have been otherwise for this casino.

SlotsPalace Casino Terms and Conditions

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of SlotsPalace Casino during our review.

Player complaints about SlotsPalace Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We currently have 0 complaints directly about this casino in our database, as well as 9 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,033 black points in total, out of which 2,033 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

SlotsPalace Casino user feedback and reviews

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

Based on the 38 user reviews of SlotsPalace Casino in our database, it has a Bad User feedback score. You can find the reviews in the User reviews part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

SlotsPalace Casino company data and licenses

SlotsPalace Casino has estimated annual revenues higher than $20,000,000. This makes it a medium-sized online casino on our scale.

SlotsPalace Casino has a gambling license issued by Anjouan Gaming in Comoros.

Win and withdrawal limits, payment options

SlotsPalace Casino accepts deposits via 34 payment methods. This includes: Neteller, Skrill, PaysafeCard, VISA, Mastercard, Neosurf, PostePay, Zimpler, Bitcoin (BTC), Siru Mobile, Bank transfer, Skrill 1-Tap, UTORG, CashtoCode, Ripple (XRP), PlayID, Bitcoin Cash (BCH), Dogecoin (DOGE), Khipu, Mach, Interac, WebPay, MuchBetter, PIX, Revolut, Rapid Transfer, GCash, Cardano (ADA), USD Coin (USDC), Ethereum (ETH), Litecoin (LTC), Tether (USDT), Jetonbank, MiFinity.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
EUR 500 per day No win limit
EUR 7,000 per month
USD 500 per day
USD 7,000 per month
NOK 5,000 per day
NOK 70,000 per month
CAD 750 per day
CAD 10,500 per month
AUD 800 per day
AUD 10,500 per month
HUF 160,000 per day
HUF 2,100,000 per month
BRL 1,850 per day
BRL 32,000 per month
CHF 500 per day
CHF 7,000 per month
CLP 350,000 per day
CLP 5,000,000 per month
CZK 12,500 per day
CZK 175,000 per month
INR 40,000 per day
INR 560,000 per month
JPY 65,000 per day
JPY 775,000 per month
MXN 10,000 per day
MXN 130,000 per month
NZD 1,000 per day
NZD 13,000 per month
PEN 2,000 per day
PEN 30,000 per month
PLN 2,000 per day
PLN 31,500 per month
SGD 800 per day
SGD 10,000 per month
THB 5,000 per day
THB 175,000 per month
ZAR 10,000 per day
ZAR 135,000 per month
NGN 237,500 per day
NGN 3,325,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. In the table below, you can see an overview of language options at SlotsPalace Casino.

Language Website Customer support Live chat
Slovak Yes Yes Yes24/7
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
Portuguese Yes Yes Yes24/7
Japanese Yes Yes Yes24/7
German Yes Yes Yes24/7
Finnish Yes Yes Yes24/7
Italian Yes Yes Yes24/7
Czech Yes Yes Yes24/7
Greek Yes Yes Yes24/7
French Yes Yes Yes24/7
Norwegian Yes Yes Yes24/7
Arabic Yes Yes Yes24/7
Dutch Yes Yes Yes24/7
Croatian Yes Yes Yes24/7
Polish Yes Yes Yes24/7
Hungarian Yes Yes Yes24/7
Slovenian Yes Yes Yes24/7

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at SlotsPalace Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of SlotsPalace Casino to be good.

Casino games and slots available at SlotsPalace Casino

SlotsPalace Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Games from 130 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, TaDa Gaming, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Evoplay, SA Gaming, BGaming, GameArt, Endorphina, PariPlay, Red Rake Gaming, Leander Games, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Relax Gaming, EveryMatrix, Betgames, Sneaky Slots, FBM Digital Systems., Digitain, Turbo Games, Platipus, Lucky Streak, Amigo Gaming, Mancala Gaming, Spinmatic, Spadegaming, Apollo Games, G Games, Aviatrix, NetGaming, OneTouch, Jogo Global, Kiron Interactive, Galaxsys, Revolver Gaming, OnAir Entertainment, Reevo, Riddec Games, PLAYHUB, Mascot Gaming, Amusnet, PlayPearls, Givme Games, Ela Games, 100HP Gaming, Skywind Group, Caleta Gaming, Iconic21 (BETER Live), AvatarUX, Game2Slot, Imagine Live, 3 Oaks Gaming, Shady Lady, CT Interactive, Automat Games, Winfinity, Vibra Gaming, Spinberry, Just Slots, Playnetic, 7777 gaming, Smartsoft Gaming, Swintt, TOP Gaming, Tequity, RevDev, Skillzzgaming, BF Games, Spribe, Gamomat, Expanse Studios, Arcadem, CandleBets, Betsolutions, Bally Wulff, SlotMill, Vivo Gaming, Onlyplay, Bombay Live, Salsa Technology, Oryx Gaming, Penguin King, Gaming Corps, VoltEnt, Ortiz, Gamebeat, Kajot, Hölle games, GameTimeTec, Fugaso, Felix Gaming, Stakelogic, Fazi, Zitro, Gamzix, Kalamba Games, Zillion Games, Popiplay, Golden Hero, Apparat Gaming, Creed Roomz, PatePlay, InOut, PopOK Gaming, RakeRocket, EGT Digital, TokaCity, Barbara Bang, Clawbuster, Rogue Gaming, Hacksaw Gaming, Solidicon, Ruby Play.

SlotsPalace Casino bonus offers and codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.

Our database presently holds 7 bonuses from SlotsPalace Casino:

  • 75% up to $300
  • 100% up to $500
  • 50% up to $200
  • 50% up to €1,000 and 100 extra spins
  • 100% up to €250
  • 100% up to €250
  • 25% up to €500

Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.

Company info

  • Operator Stellar Ltd
  • Established 2020
  • Estimated annual revenues > $20,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of SlotsPalace Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Terms and conditions
Fair
Issues found: 1
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Very big casinoVery big group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Very good
Total complaints: 93
Last updatedLast updated
  • Opened 1
  • Unresolved 0
  • Resolved 35
  • Rejected 57
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Slightly negative
    Last updatedLast updated
    • Low withdrawal limit: 7,000 CHF / month

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    Unfair terms and conditions
    • Bonus winnings must be withdrawn immediately after meeting the wagering requirement to avoid additional winnings being capped

    SlotsPalace Casino bonuses

    Browse all bonuses offered by SlotsPalace Casino, including their no deposit bonus offers and first deposit welcome bonuses.

    Casino Guru
    We want players to understand gambling.

    SlotsPalace Casino payment methods

    NetellerSkrillPaysafeCardVISAMastercardNeosurfPostePayZimplerBitcoin (BTC)Siru MobileBank transferSkrill 1-TapDogecoin (DOGE)Ripple (XRP)USD Coin (USDC)Bitcoin Cash (BCH)Litecoin (LTC)Cardano (ADA)Ethereum (ETH)Rapid TransferMuchBetterCashtoCodeRevolutUTORGPlayIDMachWebPayKhipuPIXInteracGCashMiFinityTether (USDT)Jetonbank

    Currencies

    USD, CAD, EUR, AUD, BRL, CHF, CLP, CZK, HUF, INR, KRW, MYR, NGN, NOK, NZD, PEN, PHP, PLN, SGD, THB, ZAR

    User reviews of SlotsPalace Casino

    This is a place to share experience with SlotsPalace Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Bad

    Rated by 38 users

    Very positivePositiveNeutralNegativeVery negative

    Do you have any experience with this casino?

    Write a review
    Casino Guru
    We want players to understand gambling.
    • 1 month ago
    After some time of use, the casino seems balanced with a good selection of games, nice design and stable operation. Winnings and payouts arrive, sometimes quickly, but with possible delays. Support is mostly helpful, but a little patience is needed with withdrawals and bonuses.
    • Wide selection of games
    • Beautiful design and user experience
    • Reliable payments in general
    • Occasional problems with bonuses
    • 2 months ago
    I had a generally positive experience, great game variety, nice design, and some big wins. Payouts do come through, though sometimes slower than expected, especially at first. Support is helpful, and overall it feels reliable, but patience is needed with withdrawals and occasional bonus issues.
    • alot of games
    • fair game
    • 10 months ago
    The casino was good at first, I even withdrew money from there, but for a few months now I've been trying to make withdrawals and nothing. I tried to make a withdrawal of 300€ and I waited the 3 working days as they say you should and nothing, so I contacted the live chat and they told me that they were having problems with the financial department and that it could take some time, I waited and another week passed and I didn't receive the withdrawal, so I sent an email to support where they said the same thing, I waited and after 3 weeks of waiting my withdrawal was canceled and I couldn't withdraw the money.
    As I thought it was that month that you might be having problems I went there and deposited again where I managed to get 120€ but it's been 1 week and I haven't received anything, I contact chat and support and they just apologize for what happened and nobody solves anything.
    • Nothing positive
    • Late withdrawals
    • They don't comply with their own policies
    • They don't resolve anything in general chat
    • 12 months ago
    What an amazing casino. I was a little bit doubtful due to the negative reviews I’ve read but every time I’ve contacted them I have been provided with reassurance and support. I won money in my time of need and I was able to get back on track financially due to my winnings coming in so quickly. Very very happy with this casino.
    • Fastwithdrawals
    • Great customer service
    • Brilliant selection of games
    • Fair gaming
    • Great bonuses
    • None
    • 1 year ago
    Worst casino ever!
    I played here a lot and i was always having problems with live support...they are slow and cannot solve nothing without their bosses.
    They are not honest with their players, bonus wagering are double what they claim and you always have to contact their slow live support to make it right.
    When my story ended with them in bad term i must add, they didn't respond to me thru any channel for more than a month and even after complaint here, they didn't respond. Let me just add that i was the highest level player at their casino.
    • Worst bro
    • 1 year ago
    No responsible gambling tool. I ask them to closed my account 2 weeks ago. Still my account is open. Even i emailed them 5 times. And customer support say " sorry for the delay in process your request ".
    • No responsible gambling tool
    • Poor customer support
    • Low withdrawal limit
    • Long withdrawal processing
    • 1 year ago
    A good casino, I played, won 120 euros, and the next day I had it, I don't know for more money, but I had a good time. The website works, although I would say that the live chat is not very good. All casinos of this type need work!
    • Fast withdrawals
    • Positive website
    • Good offers
    • Slow lice chat
    • No Efficient service
    • 1 year ago
    You don't receive the deposit bonus even after asking in the chat. Withdrawals are delayed for 3 weeks and in the end the account is simply closed.

    How can you rate the casino with 9.3/10 points??????
    • Bonus will not be credited
    • Payment is delayed for a long time and ultimately simply refused
    • 1 year ago
    There are many casinos on the group platform, playing games in each casino requires a budget, there are currently 138 international casinos that I am registered with, I have played small or large amounts in all of them. I won more money in the tipling casino that I mentioned above as I played in other casinos and I saw that slots palace casino game plays according to its rules. I have seen many times that games are jammed in other casinos, but unfortunately there is no such problem in this casino, all the games are perfect, the bonuses are perfect, the gifts are perfect. That's why I trust this casino so much, I recommend you to enter this casino without hesitation and play games, you can be sure that you will win.I am saying this clearly, the 5-day money transfer period is a lie. The money transfer is 1850 reais in the first stage and the first transfer is made after 14 days. I lost 10,000usd, I am sorry but there is nothing I can do.
    • They have a wide variety of games and they pay fairly
    • Money transfer takes a long time Remember, the money will be transferred to you after 14 days, not 3.5 days, I experienced this.
    • 1 year ago
    You can deposit here with Paysafecard, which is very good, but the withdrawal takes forever. Also, the profile says that no verification is required at the moment. I find this very dubious. I prefer to verify my account before I play. The site is also very laggy and it is no fun to play. I would not recommend it.
    • Paysafecard deposit
    • slow payout
    • Verification not "necessary"
    • 1 year ago
    The worst thing there is
    ...away everyone to close the shit...8 days and he didn't withdraw when I got angry and lost
    • Ascension unacceptable...don't try
    • Robot service everyone
    • 2 years ago
    Happiness is one thing that others are constantly losing. In my eyes, this casino is the last one....
    - no winnings, bets don't matter, play doesn't matter...
    - Customer service disaster, waiting time too long
    - After deposits, bonuses cannot even be issued for loyalty customers.

    Stay away from this casino group...
    • Games are fine
    • Technically flawless
    • Nice structure
    • No winnings
    • Customer service disaster
    • No bonus
    • 2 years ago
    It has improved a lot since I first played, the selection of games is very good and I was able to withdraw pretty quickly the second time around. (the first one they delayed a bit)
    • Range of games
    • Platform
    • 1st payment is late
    • 2 years ago
    so far I have only got positive things from this casino. nice graphic environment and many games from many providers. good luck to all
    • Fast friendly support
    • Good style
    • nteresting welcome bonuses
    • 2 years ago
    Do not play at this casino. It's been over a month and still I cannot complete the verification. It's laughable, they always ask me for new documents. I have done verification to many casinos and I've never seen anthing like this. Now they ask me to send them all of my transactions within a month. They just have no intention of giving me my money.
    • Endless verification process
    • Laughable bonus terms
    • 2 years ago
    Not possible to withdraw money if you win something. Support by email or live chat is not available or hide behind so called company rules. Do not spend your money on this scam casino.
    • 2 years ago
    Horrible casino. Made my first deposit and was denied the match bonus due to administrative decisions. No idea why, support said they didn't know the reason as well. Sour taste for first time player. There's better sites to play on imo.
    • 2 years ago
    I tried making numerous withdrawals which all got rejected. The support said to try another withdrawal method 4 times and after trying all of them and still got rejected I gave up. This casino is a total waste of time and I definitely wouldn't recommend it to anyone.
    • Withdrawals get constantly rejected
    • Support is not helpful
    • 2 years ago
    I registered at SlotsPalace Casino on the 10th of this month of June 2023 and I detected different irregularities in my opinion. The first is not to request identity verification from the new player, a detail that I did not like at all. 2a, the limitation of withdrawals to €500/day (if you get €3,000, should you cash out in 6 days?) is absurd and abusive in my opinion. For all these reasons I decided to play an amount not exceeding €80, I got tired of playing and when I had been playing for a while (once the amount deposited had been exceeded) I decided to stop and requested to withdraw an amount not exceeding €40. They told me that they will process my application IN 3 BUSINESS DAYS!! 😳 In short, in general terms it is one of the worst online casinos I have ever played in and, for the record, I usually participate in many and I only do it by playing slots with real money and not being interested in bonuses or anything like that. Today I quit. It's a shame because at the level of operation of the slots it is one of the best in which I have played. That you can only withdraw a maximum of €500/day and also that they do not require you to document the identity or origin of the funds, I personally do not like it at all. It took 5 days to process my withdrawal request. I don't know how they will be positioned in the gaming sector, but I think they need to improve a lot. Greetings
    • The slots work perfectly.
    • Limitation to €500/day for withdrawals.
    • Management of withdrawals extremely slow.
    • No initial documentary verification, made to me understand little serious.
    • 3 years ago
    Poor chat/email communication
    Profits are not paid out immediately
    They don't give cashback
    Providers give minimum winnings
    The bonuses you buy are wasted money
    • 3 years ago
    they don't give anything, they just pass them, they have taken several thousands and they haven't given anything, they don't give bonuses, I think it must be the worst casino there is, be careful, it's a pity
    SlotsPalace Casino
    Dear Customer,
    Thank you for taking your time to provide the review. We truly appreciate your feedback.
    Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.
    We kindly invite you to contact our support team via email or chat. Please provide our support team with your account details and so we could review the details of the case.
    Sincerely,
    The Slotspalace team.
    • 3 years ago
    Do not play at this casino, their bonuses are a scam, I got a 5 euro bonus while they ate 50 euro of mine within 5 minutes, I activated the 5 euro bonus, and I won 1200, I had to withdraw 400 euro to make withdrawal, when I made the turnover, they took all my money and left me 25 euros in it, as they only give x5 of the bonus!!!
    Do not play in this casino, it has unfair conditions for the players!! It's a scam, they're stealing from you!!
    • Unfair terms
    • they take your money if you win an amount in active bonus
    • They take 5 days to withdraw
    SlotsPalace Casino
    Dear Customer,
    Thank you for taking your time to provide the review. We truly appreciate your feedback.
    Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.
    We kindly invite you to contact our support team via email or chat. Please provide our support team with your account details and so we could review the details of the case.
    Sincerely,
    The Slotspalace team.
    • 3 years ago
    Again some reason Casino Guru give rate Good reputation place like this.
    I regret i ever deposit this casino.

    Chat support is worst i ever see, i contact them 2 times and first time they speak Italian for me, next time Estonia. Even i say stop talk this way, use my iwn language Finnish or English they continue. And after every answer they dissappear for few minutes. Waiting answer is torture here.
    Skip this casino.
    Edit 17.3.2023 I send email to casino support after they respond below and ask me to do it. No answer anything from casino support....
    • Absolutelly nothing
    • No winning
    • Some slot not work at all
    • Chat speak random language with you
    • Very slow support
    • ADD: Casino not respond even after its own comment, below ev
    SlotsPalace Casino
    Dear Customer,
    Thank you for taking your time to provide the review. We truly appreciate your feedback.
    Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.
    We kindly invite you to contact our support team via email. Please provide our support team with your account details and so we could review the details of the case.
    Sincerely,
    The Slotspalace team.
    • 3 years ago
    (also already published on Trustpilot)
    I became aware of Slotpalace through Bonus.direct. Right away I liked the site very much and I tried my luck with a €20 deposit without a bonus in the casino area....I was hit when I won over €1500 after 2-3 hours...unfortunately Only payments of €500 per day are possible..since it can also be cancelled, I was able to pull myself together for at least one payment, typically gambled away the rest...without having read reviews beforehand, some of which unfortunately turned out badly, crept up on me afterwards an uneasy feeling about the seriousness and chance of payment... But after 5 days processing time, incl. On the weekend in between, I received the transfer of €500 from Slotpalace.. so it was important to me to come clean and share my experience. I had a first class experience with this casino 🌺 💖 💕 because of a scam or something else .. my review, PLEASE NOTE, is real and not fake 🧐

    • Large game selection
    • First payment is made after 5 days
    • Good bonus offers
    • Limit withdrawals to €500 per day
    • Withdrawals can be canceled until processed
    • 3 years ago
    This online casino is absolutely terrible. There are so many glitches, and the customer service is nonexistent. I've been trying to get help and have had no response. The payouts are dismal. I would not recommend this casino to anyone.
    • 3 years ago
    They have not accepted my registration and chat support not wanted to help me and investigate issue further so he just ended chat during conversation. Seems very unprofessional and not trusting casino . I was referred by greek casino streamer CheekyGamblers.

    This is my conversation in chat:

    Hello I try to register from Greece and receive error code 4510 . I was referred by greek casino streamer which is also from Greece.
    What issue is it?

    DonatelloI advise you to use Google Chrome from PC and clean cache and cookies from your device and restart the system.And if you encounter the same difficulty, I recommend that you log in again in Incognito mode (private mode for Apple)

    So you accept players from Greece?
    I used this link to register.

    Donatello let me check
    We have a lot aof playes from Greece

    Look at error ( image sent )
    I used this link to register

    Donatello
    try to clean C/C
    C&C

    Tried in Incognito mode same issue

    Donatello
    follow all the procedure

    Will try other browser please wait
    Same issue can you contact other department to look into this issue?

    Donatello left the chat
    • Greece is shown in allowed countries but registration not work
    • Chat support not tried to look into my issue and closed chat.
    SlotsPalace Casino
    Dear Customer,
    Thank you for taking your time to provide the review. We truly appreciate your feedback.
    Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.
    We kindly invite you to contact our support team via email or chat so we could review the details of the case.
    Sincerely,
    The Slotspalace team.
    • 3 years ago
    Wish I can give $0! Stay away from this website. I won over $100 and all of a sudden there is a "disconnection" error and my winnings didn't register. I live in the city with high speed internet. There should be no reason for internet disconnection. I complained to customer service and they did not help at all. STAY AWAY! I just made a $150 mistake. I should have just gone to a real casino! :'(
    • STAY AWAY!!!!!!!!!!!!!!!!!
    • Do yourself a favor
    SlotsPalace Casino
    Dear Customer,
    Thank you for taking your time to provide the review. We truly appreciate your feedback.
    Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.
    We kindly invite you to contact our support team via email or chat. Please provide our support team with your account details and so we could review the details of the case.
    Sincerely,
    The Slotspalace team.
    • 3 years ago
    Avoid it like the plague, a site that has difficulty paying, withdrawals blocked for weeks, they create a thousand problems in order not to pay, if you are Italian do not play on this site and it is full of bugs, if you are lucky enough to win they will create problems to pay, and they do not pay. I will activate as soon as possible to make a report to the Amms because it must not appear in the Italian search engines.
    Stay away from this site.
    SlotsPalace Casino
    Dear Customer,
    Thank you for taking your time to provide the review. We truly appreciate your feedback.
    Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.
    We kindly invite you to contact our support team via email or chat. Please provide our support team with your account details and so we could review the details of the case.
    Sincerely,
    The Slotspalace team.
    • 3 years ago
    These guys are crooks. Spend large and win and they find a way in the fine print to not pay. I literally spent thousands and finally hit a good one and they took the money out of my account. Scumbag slime at this site.
    • It’s all negative.
    SlotsPalace Casino
    Dear Customer,
    Thank you for taking your time to provide the review. We truly appreciate your feedback.
    Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.
    We kindly invite you to contact our support team via email or chat. Please provide our support team with your account details and so we could review the details of the case.
    Sincerely,
    The Slotspalace team.
    • 3 years ago

    The worst casino ever!!!!Scam!!! Stay away!!

    I registered on this site and checked available deposit and withdrawal methods first. Visa was available for both. Thats why i decided to play. I cant use wallets etc for gambling in my country. Now I wanted to request visa withdrawal and i got error message.

    After explaining chat operator he assured me that they have ongoing issue with visa and they will be able to process my request via bank transfer via email

    KYC email replied that they dont process email requests.

    As you can see this site clearly doesnt deserve the rating 7. Please change it accordingly.
    SlotsPalace Casino
    Dear Customer,
    Thank you for taking your time to provide the review. We truly appreciate your feedback.
    Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.
    We kindly invite you to contact our support team via email or chat. Please provide our support team with your account details and so we could review the details of the case.
    Sincerely,
    The Slotspalace team.

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