HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All24,721Opened723Unresolved3,525Resolved7,155Rejected13,318
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for a delayed payment

3d 22h 8m 8s

Disputed amount: €1,500

Legiano Casino - Player’s winnings haven’t been received yet.

Legiano Casino
 Submitted: 22 Mar 2025
Opened Current status

Waiting for player to reply

6d 21h 7m 17s

Disputed amount: Can$2,900

SpinsBro Casino - Player's withdrawal is delayed and account is under scrutiny.

SpinsBro Casino
 Submitted: 22 Mar 2025
Opened Current status

Waiting for player to reply

6d 20h 5m 53s

Disputed amount: €1,320

Vegasino Casino - Player is facing delayed withdrawals.

Vegasino Casino
 Submitted: 22 Mar 2025
Opened Current status

Waiting for Casino Guru to reply

6d 22h 55m 30s

Disputed amount: €1,320

SlotMonster Casino - Player’s payout is delayed and account has been closed.

SlotMonster Casino
 Submitted: 22 Mar 2025
Opened Current status

Waiting for player to reply

6d 23h 30m 34s

Disputed amount: €388

BDM Bet Casino - Player’s account is closed with pending withdrawal.

BDM Bet Casino
 Submitted: 21 Mar 2025
Opened Current status

Waiting for player to reply

6d 23h 21m 4s

Disputed amount: ??

iWild Casino UK - Player's bonus request has been delayed.

iWild Casino UK
 Submitted: 21 Mar 2025
Opened Current status

Waiting for a delayed payment

0d 13h 4m 58s

Disputed amount: €11,500

Playio Casino - Player believes that their withdrawal has been delayed.

Playio Casino
 Submitted: 21 Mar 2025
Opened Current status

Waiting for player to reply

6d 22h 31m 37s

Disputed amount: Mex$50,000

BBRBET Casino - Player’s account closure has been delayed.

BBRBET Casino
 Submitted: 21 Mar 2025
Opened Current status

Waiting for player to reply

6d 22h 23m 26s

Disputed amount: €1,270

Plexian Casino - Player's account has been closed.

Plexian Casino
 Submitted: 21 Mar 2025
Opened Current status

Waiting for a delayed payment

10d 9h 20m 24s

Disputed amount: Can$5,500

Betandplay Casino - Player’s withdrawal has been delayed.

Betandplay Casino
 Submitted: 21 Mar 2025
Show more complaints (+10)
Showing 1 - 10 of 24,721 complaints
1 2...2,473
Go to pageof 2,473 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news