In this review, Betandplay Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Betandplay Casino has a Very high Safety Index of 9.1, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Take a look at our full Betandplay Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Is Betandplay Casino fair and safe? Safety Index explained
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our Betandplay Casino review, we carefully went through and inspected the Terms and Conditions of Betandplay Casino. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.
Based on our estimates or gathered data, Betandplay Casino is a very big online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we are aware, no relevant casino blacklists mention Betandplay Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
On the whole, also considering other contributing factors in our assessment, Betandplay Casino has achieved a Safety Index of 9.1, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.
Note: As far as we are aware, Betandplay Casino is interconnected with 6 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Betandplay Casino. They resulted in a higher Safety Index than this casino would have without related casinos.
Terms and Conditions of Betandplay Casino evaluated
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Betandplay Casino to be mostly fair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about Betandplay Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 1 complaints directly about this casino in our database, as well as 10 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,438 black points in total, out of which 1,582 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Betandplay Casino user feedback and reviews evaluated
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Betandplay Casino has a Good User feedback score based on the 31 user reviews in our database. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Licenses and company data
Betandplay Casino is owned by Dama N.V. and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
Betandplay Casino has licenses from licensing organizations in the following countries or regions: Comoros (Anjouan Gaming), Curaçao (Curaçao Gaming Control Board).
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
EUR 7,500 per week
No win limit
EUR 15,000 per month
USD 9,000 per week
USD 18,000 per month
NOK 88,000 per week
NOK 175,000 per month
CAD 12,000 per week
CAD 24,000 per month
AUD 13,500 per week
AUD 27,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at Betandplay Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
German
German
24/7
German
Finnish
Italian
Arabic
Norwegian
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Betandplay Casino, managing your account, withdrawals, or other matters. Betandplay Casino has a good customer support, judging by the results of our testing.
Betandplay Casino casino games and slots
Betandplay Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 119 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Habanero, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, Belatra Games, MrSlotty, Relax Gaming, Bullshark Games, Jelly, Fantasma Games, Platipus, Slotopia, Lucky Streak, Amigo Gaming, Trusty Gaming, Wildcat Gaming, Mancala Gaming, Boomerang Studios, Spadegaming, Black Cat Games, Bitpunch, Mascot Gaming, Four Leaf Gaming, Amusnet, PGsoft (Pocket Games Soft), Jade Rabbit Studio, Reel Play, Slot Factory, HungryBear, Skywind Group, Iconic21 (BETER Live), AvatarUX, Peter & Sons, Live88, Kitsune Studios, 3 Oaks Gaming, CT Interactive, Shady Lady, Games Global, Reel Web (Playtech), Winfinity, 4ThePlayer, Tornado Games, Spin Fury Gaming, AceRun, Smartsoft Gaming, Swintt, SpinOn, RevDev, Backseat Gaming, Ad Lunam, Bulletproof Games, Reflex Gaming, BF Games, Spribe, Gamomat, TrueLab Games, Spearhead Studios, NowNow Gaming, Bang Bang Games, SlotMill, Onlyplay, Oryx Gaming, Penguin King, Nucleus Gaming, Gaming Corps, VoltEnt, Gamebeat, Koala Games, Hölle games, Fugaso, Absolute Live Gaming (alg), Gamevy, Fazi, Retro Gaming, Winspinity, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Popiplay, Apparat Gaming, InOut, Barbara Bang, Clawbuster, Electric Elephant, 7Mojos, Hacksaw Gaming, EURASIAN (EA) Gaming, Netgame, Print Studios, Ruby Play, Orbital Gaming, Ka Gaming.
Betandplay Casino bonuses and promo codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
We currently have 19 bonuses from Betandplay Casino in our database, which include:
20 FREE SPINS on Wild Cash, Book of Fallen
50% up to 2 BTC and 100 extra spins
125% up to A$1,500 and 250 extra spins
100% up to A$750 and 50 extra spins
50% up to A$4,500 and 150 extra spins
100% up to $1,000 and 100 extra spins
150% up to $1,000 and 75 extra spins
200% up to $1,000 and 50 extra spins
125% up to C$1,500 and 250 extra spins
100% up to C$750 and 100 extra spins
Up to 500 EXTRA SPINS on Big Wild Buffalo
50% up to C$4,500 and 150 extra spins
125% up to 10,000 kr and 250 extra spins
100% up to €1,000 and 250 extra spins
100% up to 5,000 kr and 100 extra spins
120% up to 1 BTC and 100 extra spins
100% up to $1,000 and 100 extra spins
50% up to 30,000 kr and 150 extra spins
150% up to 30,000 kr
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
Browse all bonuses offered by Betandplay Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(31)
User reviews of Betandplay Casino
This is a place to share experience with Betandplay Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
The good selection of games and deposit options is a positive aspect.
Slots generally perform worse than with other providers, and winnings tend to be rather limited. Response times via email are sometimes very long. The longest wait time for a request was approximately 6 weeks.
If you just want to play a little and don't care about winning sometimes, this is the place for you.
Some providers are not very stable and frequently reload during gameplay.
Positiv zu bewerten ist die gute Auswahl an Spielen und Einzahlungsmöglichleiten.
Slots laufen generell schlechter als bei anderen Anbietern und Gewinne halten sich eher in Grenzen. Die Reaktionszeiten per e-Mail sind teilweise sehr lange. Das Längste waren ca. 6 Wochen Wartezeit auf eine Anfrage.
Wer nur ein bisschen Spielen möchte und dem es unwichtig ist, auch manchmal was zu gewinnen, ist hier gut aufgehoben.
Manche Provider laufen nicht sehr stabil und laden häufig während des Spiels neu.
I strongly advise everyone against using this casino! Only deposits work; everything else, like authentication and withdrawals, is actively prevented by the casino! If you want to lose your money and not have your winnings paid out, you've come to the right place. The support is also useless, as they don't respond. STAY AWAY!
Ich möchte jedem von diesem Casino abraten! Es funktioniert nur die Einzahlung, alles andere wie Zertifizierung und Auszahlung wird PRO AKTIIV DURCH DAS CASINO VERHINDET! Wer sein Geld verlieren möchte und Gewinne nicht ausgezahlt werden möchte, ist goldrichtig- Auch der Support ist sinnlos, da dieser nicht reagiert. UNBEDINGT FINGER WEG!!
Deposits are quick, that's it
Einzahlungen gehen schnell, das wars
KYC verification is intentionally rejected / prevented
KYC-Verifizierung wird beabsichtigt abgelehnt / verhindert
The only perk in this casino is fast withdrawals. Other than that, its easier to get attention and preferential treatment on other sites than the customer support this site provides.
After my bad experience with N20 Casino, I wanted to fully verify myself here first to avoid any hassle if I won. Unfortunately, that's not possible, as my documents are constantly being rejected. That's a shame, because the games offered would be quite nice.
Nach der schlechten Erfahrung mit dem N20 Casino wollte ich mich hier erst komplett verifizieren, um bei einem evtl. Gewinn jeglichen Ärger zu vermeiden. Leider ist das nicht möglich, denn ständig werden meine Unterlagen nicht akzeptiert. Das ist schade, denn die angebotenen Spiele wären recht schön.
Opened an account here to gamble a bit, but first i contacted the chat about the wagering. Deposit needs to be wagered 3 times the money and it doesnt count on every game. Only slots will be 100%.
Told them i wanted to close my account. They didnt listen. Wrote serveral emails without any help or respons.
There for i dont recommend this casino at all!
Nothing at all sadly.
Bad wager req. (3x and you cant play whatever you want, even tho it is NOT bonus).
Bad support.
Wanted to close my account, but they keep ignoring it.
The site is generally well laid out. This afternoon I lost a total of €825 with 14 deposits. And each time I used the bonus code Chance to receive a lucky big box. Unfortunately, I only noticed at the very end that it hadn't been activated. Then I asked in the chat and he couldn't activate it manually either. As a consolation prize, he gave me 50 free spins, which is a joke as the equivalent of the lucky boxes. And the waggering is a disgrace. No one can do that. I've now asked him to set a deposit limit of five euros per month, and at the same time I sent an email to support asking them to close my account. In case you're interested, the RTP value for any of the providers isn't that impressive, to say the least. I definitely won't be playing here again.
Grundsätzlich ist die Seite nett aufgebaut. Ich habe heute Nachmittag 825 € insgesamt verspielt mit 14 Einzahlungen. Und hatte jedes Mal den Bonus Code Chance mit angegeben um eine Glücksbigbox zu erhalten. Leider habe ich erst ganz zum Schluss gesehen, dass diese gar nicht aktiviert wurden. Dann habe ich im Chat nachgefragt und er konnte es auch nicht manuell aktivieren. Als Trostpreis gab er mir 50 Freispiele, was Äquivalent zu den Glücksboxen einen Witz ist. Und das waggering ist eine Frechheit. Das schafft kein Mensch. Ich habe nun gebeten, dass er ein Einzahlung Limit von fünf Euro setzen. Soll pro Monat und gleichzeitig eine E-Mail an den Support gesendet mit der Bitte um die Konto Schliessung. Falls es euch interessiert der RTP Wert ist bei allen Providern nicht wahnsinnig beeindruckend um nicht zu sagen schlecht. Hier werde ich definitiv nicht mehr spielen.
Nice website
Schöne webseite
Nice support
Netter support
Low RTP
Niedriger rtp
No manual activation of the lucky boxes
Keine manuelle aktivierung der gluecksboxen
Player protection and deposit limits. Limits can only be set in chat.
Spieler Schutz und Einzahlung. Limits können nur im Chat gesetzt werden.
I had a telegram 25 fs promo had $6.40 to wager went to one game played a few spins then realised my wins didplayed weren't matching my balance apon review in the in game history every win had roughly half deducted. I went straight to the chat to instantly within a minute to they contacted the game provider and was credited correctly but showing wrong in game history i called bs and after being lied to it didn't happen again ,| them talied the in game history and my actual from profile history and | was correct the over $3 of funds had been skimmed to have a chat rep try to claim instantly contacting the game provider and and replying to me is absurd. STAY AWAY!!
This casino is the best I’ve used so far. Deposits have many options...payouts are even faster. My account manager is just the sweetest ever called me with a personalized bonus offer, which I really liked. They don’t just treat you like another player, they treat you like king. Another great thing about this casino is the free spins and cash drops that are posted daily. It’s been a fantastic experience. Love you guys.
I have been playing at "betandplay" for a while now and am now a VIP customer. I am relatively satisfied because they have a relatively large selection of games and you can also place sports bets. If you make a withdrawal in the evening, it will be in your account the next morning. Relatively quickly. Customer service is always available if you have any problems.
Ich spiele jetzt schon länger bei"betandplay" und bin mittlerweile VIP Kunde.Ich bin relativ zufrieden weil sie ein relativ grösses Spielangebot haben und man auch Sportwetten tätigen kann. Wenn man am Abend eine Auszahlung macht ist diese am nächsten morgen auf dem Konto.Relativ schnell. Kundendienst ist bei Problemen auch immer zur Stelle.
Fast payouts (within 12-24 hours)
Schnelle Auszahlungen (innerhalb von 12-24ST.)
Sufficient payment methods
Genügend Zahlungmethoden
Customer service 24/7 and in German
Kundendienst 24/7 und auf Deutsch
Many game providers and games. Sports betting is also available.
Viele Spielanbieter und Spiele.Sportwetten sind auch vorhanden.
Withdrawal limit 7500/7 days and 15000/30 days. Higher for VIPs.
Auszahlunglimit 7500/7 Tage und 15000/30 Tage.Bei Vip's höher.
Verification was a bit stressful because they wanted a lot of documents. A new verification for each payment method.
Verifizierung war etwas anstrengend weil Sie jede Menge Dokumente wollten.Für jede Zahlungmethode eine neue verifizierung.
The bonus offers that you receive weekly almost always have to be wagered 30-45 times (as is often the case). Bad.
Die Bonusangebote die man Wöchentlich erhält müssen fast immer so 30-45 mal umgesetzt werden (wie so oft).Schlecht.
Betandplay Casino
Thank you for your honest feedback—it's super valuable for us! I get that the verification process can feel a bit overwhelming, especially when there’s a need to submit documents for different payment methods. It’s mainly done to ensure account security and to comply with regulations, but we’re always looking for ways to make it smoother for you.
Regarding the bonus offers, I hear you! Wagering requirements can feel like a lot. These conditions help us keep the promotions exciting while still sustainable, but we’re constantly evaluating them to find a good balance that’s fair and fun.
Thanks for sharing your experience—it’s feedback like yours that helps us improve! If you have more suggestions, feel free to let us know.
Generally a good Casino, Had an issue where withdrawals via bank transfer kept getting rejected. But after getting in contact with their VIP manager Naomi, the issue was quickly resolved by withdrawing via crypto, was able to withdraw a total of $17,000 over the course of 3 days. Telegram group drops codes daily. Don't be put off by the negative reviews this casino is legit.
To be honest, I haven't played in such a good casino for a long time. Even if I didn't get good winnings, I wouldn't give a bad review. Very fast and friendly help, very fast KYC without complications. The winnings are really nice. I really recommend this casino, because I myself will continued to play here.
Po pravici povedsno da že dolgo nisem igrav v tako dobrem kazinoju.Tudi če nebi dobil dobrih dobitkov nebi dal slabe ocene.Zelo hitro in prijazna pomoč,zelo hitri KYC brez komplikacij.Dobitki so resnično lepi.Resnično priporočam ta kazino,ker bom tudi sam igral še naprej tukaj.
they impose their high wager bonus deposit, when you deposit they do not warn you that the bonus automatically starts to work, and now I have won money and realized that I played with bonus money, it does not allow me to withdraw my money, it is so stupid. I had to zero out my winnings because of their imposed bonus of 200%.
I made account and try 4 diffrent deposit methods none of them worked they said the have problem with 3d so i closed my account there never again waste of time
Dama N.V. Casino Tailored for the Australian Market. Big selection of providers, and a generous Welcome bonus package, good for high(ish) rollers, with a $10 AUD max bet, and 100,75,100 match up to $1000. I managed to turn the third deposit into an 11.5k withdrawl. Verification was basically instant, and the first 4k withdrawl hit my account in about 2 hours. Good efficient Layout, allowing easy search from the plethora of providers. An extremely enjoyable time.
Fast Verification
Fast Payouts
Generous Welcome Bonuses
High Max bet for Bonuses
Great Selection of Games
Good RTP ( all 95% + none of this 94% crap we've seen lately)
Wagering requirements for the bonuses a little high at 50x
Great Casino with great selection of games from many providers, verification and withdrawals super fast.. within 30 minutes . RTP seems to be fair. HIGHLY RECOMMENDED!!
UPDATE! Be very careful here guys they will NOT PAY! Everything was good at the begining than my last deposit was credited after 10 days, so I played for little bit and requested cash out which was canceled by Casino even do that i was fully verified! Had so many deposits and few withdrawal without any problems but now. so I played my balance, because there is no point of uploading the documents again, you can tell they are thieves, I closed my account permanently.
Again, a good casino from DAMA NV. Used 40€ with a 100%, hit 2.40€ on roadkill 810x. Dared to finish. And in the end I was able to pay out exactly 2000€, the verification was very quick at first, then I waited another 30 hours and got an email that I should probably upload 2 more documents. [I was in the chat before and asked again whether further documents were needed] They said no, but mistakes can happen. In any case, I uploaded the documents this morning at 9:20, and half an hour later the documents were verified. And at 3 p.m. the €2000 was in my account.
So, the payout could have been much faster.
Providers are all available such as Hacksaw, nolimit, pragmatic etc The bonuses and reloads are very good. 50x wager is definitely possible and only with a bonus.
I can recommend everyone to play here, the money comes 100%.
Erneut, ein gutes casino von DAMA NV. Habe 40€ mit einem 100% benutzt, auf 2.40€ bei roadkill 810x gehittet. Zu ende gewagert. Und konnte am ende exakt 2000€ auszahlen, die verifizierung ging vorerst sehr schnell, dann habe ich weitere 30std circa gewartet und habe eine email bekommen, das ich wohl noch 2 weitere dokumente hochladen sollte. [Ich war vorher im chat und habe nochmal gefragt ob weitere dokumente benötigt sind] sie sagten nein, aber fehler können mal passieren. Aufjedenfall habe ich dann heute morgen um 9:20 die dokumente hochgeladen, eine halbe stunde später wurden die dokumente verifiziert. Und um 15:00 waren die 2000€ auf meinem konto.
Also, die auszahlung hätte deutlich schneller sein können.
Provider sind alle vorhanden wie zb Hacksaw,nolimit,pragmatic etc Die boni und reloads sind sehr gut. 50x wager ist aufjedenfall machbar und nur auf bonus.
Ich kann es jeden empfehlen mal hier zu spielen, das geld kommt zu 100%.
Nice support
Netter support
Many providers
Viele provider
Lots of reloads [50%-250% was already there]
Viele reloads [50%-250% war alles schon dabei]
Communication between me and the casino could have been better [because of the documents]
Kommunikation zwischen mir und dem casino hätte besser sein können [wegen den dokumenten]
Worst experience ever at this casino. Played my favourite slot sizzling eggs, it’s usually like any slots can give big wins but also loss. Though when playing here I had straight losses, maybe one to two free games which would’ve added up to close to $20K. Ive had big losses before but it’s usually after some decent wins. This was something else. I’ve never experienced what felt like a faulty game. Dead spin after dead spin. Literally. Nothing. No base game wins, maybe smaller ones. This was all on a $10 bet size. They say it’s all on the providers server however there’s an abundance of information that suggests that casinos can adjust RTP. I also play a pragmatic game and that was exactly the same. Yet if you play their demos, games and wins are plentiful.
stay away. It’s not worth it. None of them are. . This casino is no exception. They will take everything. I requested on numerous occasions to close my account and they stalled at every chance they could get. Saying to wait until my cashback. So I would deposit more money. It’s frustrating because they say they can’t close your account on chat, yet if you say I’ve got a problem then they shut it start away.
There’s no shortage of lies here. Just don’t play here. And spread the word.
Absolutely nothing
No RTP
Will stall when you want to close account. Says it has to go to account manager because they don’t have the technical ability to do it on chat but they do. This is intentional to get you to play more. Never once received an email. Had to hound them on chat.
Was very sceptical at first but after a couple of deposits I had a nice win. Was actually very easy process and winnings cleared in my bank within 3 days. My only gripe is trying to get hold of support via email. Multiple emails and weeks go by with no response. Live chat is no help either.
Refer a friend promo is exactly as it looks... Too good to be true. Support doesn't contact back
If you are thinking about playing in this casino I would say NEVER picture of your dog, picture of your grandmother, the kyc is ridiculous, they just make it hard to withdraw money. never play here please
This casino is basically a scam, to withdraw an insignificant amount, it makes a totally absurd KYC request, its only intention is that people cannot complete this absurd KYC that they ask for in order to keep the money, do not waste your money on this casino is a scam!
Este casino basicamente es una estafa, para retirar un monto insignificante, te hace una solicitud de un KYC totalmente absurdo, su unica intencion es que la gente no pueda completar este KYC absurdo que piden para asi quedarse con el dinero, no pierda su dinero en este casino es una estafa!
KYC (Verification): they make absurd requests to withdraw insignificant money.
KYC (Verificacion): te hacen solicitudes absurdas para retirar un dinero insignificante.
Betandplay Casino
Dear marloncelisd,
We are sorry to hear you are not satisfied with our withdrawal time and account verification procedures.
At BetandPlay, we strive to offer you the best service and the fastest withdrawals possible. We process 99% of our withdrawals within one day, and most of them in less than an hour.
However, as a licensed casino, we are required to follow certain regulations and to request the necessary documents from you as part of the KYC process and to prevent promotional abuse.
Unfortunately, we noticed that the date of birth you entered during the sign up process was not correct, so we asked you to provide us with a selfie holding an ID plus a sheet of paper with our casino name written on it. We know that this may have been a hassle for you, but it was a legal requirement to update your account.
We also want to assure you that all your documents were accepted immediately, and that your winnings were paid out without any delays 15 minutes after your account verification. The total waiting time for you between requesting your withdrawal to account verification, amending your date of birth to payout was a bit more than 6 hours.
We leave it up to Casino Guru s readers to decide, but we truly beleive that we handled your case in the best and fastest way possible.
Please feel free to contact us anytime if you need any further assistance.
Very reliable casino! Verification and withdrawal took only 10 minutes. (Paid via Mifinity) Very high RTP! TOP DESIGN! LIVE SUPPORT always available. I'm very satisfied.
Sehr zuverlässiges Casino! Verifizierung und Auszahlung haben nur 10 Minuten gedauert. (Ausbezahlt via Mifinity) Sehr höhe RTP! TOP DESIGN! LIVE SUPPORT immer verfügbar. ich bin sehr zufrieden. gassal81
EVERYTHING PERFECT!
ALLES TOP!
many game providers
viele Spielanbieter
Betandplay Casino
Hello Suluboya.
Thank you for your 5-star rating!
Our RTP, which is one of the highest in the world of online casinos for almost all slots, is at the heart of our offer.
Good luck on the reels and best regards!
BetandPlay Casino
Hallo Suluboya.
Vielen Dank für deine 5-Sterne-Bewertung!
Gerade unser RTP, der bei nahezu allen Slots zu den höchsten in der Welt der Online-Casinos gehört, ist ein Herzstück unseres Angebotes.
Very bad casino. Has been putting me up for 10 days for a €30 payout. Every day a new excuse!!!!
You should take 6 different KYC photos. The best thing to do is to do a handstand with your ID card stuck to your head!!!!!!
It doesn't get any more ridiculous. Please never play there.
Sehr schlechtes Casino. Hält mich seit 10 Tagen hin für 30 € Auszahlung. Jeden tag eine neue Ausrede!!!!
Man soll 6 verschiedene KYC Fotos machen. Am besten im Handstand und dabei den Personalausweis am Kopf geklebt!!!!!!
Lächerlicher gehts garnicht mehr. Spielt dort bitte niemals.
Betandplay Casino
Dear casinoschmutzi,
We are sorry to hear there have been delays in verifying your account.
At BetandPlay, we pride ourselves on processing 99% of our withdrawals within one day, and most of them in less than an hour. We do not want to make the KYC process more difficult than necessary.
However, as a licensed casino, we are obliged to request the required documents from you as part of the KYC as well as to prevent promotional abuse, and it is essential that you provide them in a clear and legible format.
The outstanding funds should have been transferred to your account in less than 24 hours after account verification.
Please do not hesitate to contact us if you need any further assistance.
A good casino, many providers, there are bonuses for deposits (money and free spins), replenishment, cryptocurrency, made several deposits in this casino, there were nuances, with a bonus game, but the casino quickly figured it out, and the provider credited the money, verification, not complicated, address , document, selfie with a document (they asked for the elbow to be completely visible😂). In general, the impressions of the norms, stumbled upon them by accident, I was looking for another casino in general. After verification, the funds are withdrawn relatively quickly
Хорошее казино, много провайдеров, есть бонусы к депозитам ( денежные, и фриспины) пополнение, криптовалютой,делал несколько депозитов в это казино, были нюансы, с бонусной игрой, но казино быстро разобралось, и деньги провайдер начислил, верификация, не сложная, адресс , документ , селфи с документом( попросили , что бы локоть был полностью виден😂).в целом впечатления норм, наткнулся на них случайно, искал вообще другое казино.средства после верификации , выводят относительно быстро
good site
Хороший сайт
Slots don't freeze
Слоты не зависают
Many providers
Много провайдеров
There are deposit bonuses
Есть бонусы к депозитам
Not difficult verification
Не сложная верификация
Betandplay Casino
Dear dmitry87, Thank you so much for your 5/5 rating and feedback.
As for the selfie, this is a rare but necessary step that our verification team has to take in some cases, in accordance with our AML and Compliance guidelines.
But point taken, we know that this type of selfie is a bit uncommen in the world of online casinos.
Furthermore we would like to thank you confirming that fast verifications and cashouts of our players winning are our top priority.
If there is anything we can do for you, please do not hesitate and let us know!
Best Regards,
BetandPlay Casino
Safety Index explained
Safety Index of Betandplay Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betandplay Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.1/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Unfortunately, to comply with local regulations, we cannot display the review of this casino to you. However, you can choose from the best available online casinos below.
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