The player's deposit did not arrive even though his account was charged. The complaint was resolved as the player received his deposit.
Hello Asianeast,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 24betting Casino. Please allow me to ask you a few more question before we would move forward.
Do I understand it correctly that your deposit did not arrive into the casino? What payment method did you use, When exactly did this happen and did the casino respond to you about this issue?
Looking forward to your answer.
Regards,
Nick