Win A Day Casino - Player is experiencing issues with bonuses.

They only except bounces from the web site you registered from and guru doesn’t put out any bounces for this casino ?

Dear Roman1969,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem. I have checked the Bonuses section on our website and currently, there should be an exclusive bonus of $35 available. To activate the bonus in your account, enter the code FREE35GURU when making a deposit of over $25. The bonus must be wagered 25 times, and the maximum cashout from the bonus is $100.

Have you tried activating this bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Dear Roman1969,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.