HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,572Opened900Not solved4,828Solved11,485Rejected22,359
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for a delayed payment

2d 16h 56m 54s

Disputed amount: €1,500

Wildsino Casino - Player’s winnings haven’t been received yet.

Wildsino Casino
Safety Index:Above average Submitted: 08 Jan 2025
Case opened Current status

Waiting for a delayed payment

12d 16h 16m 40s

Disputed amount: A$120

Zoome Casino - Player’s winnings haven’t been received yet.

Zoome Casino
Safety Index:Very high Submitted: 08 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 15h 21m 18s

Disputed amount: €500

Wild Robin Casino - Player’s withdrawal is delayed with unresolved errors.

Wild Robin Casino
Safety Index:Fresh casino Submitted: 08 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 19h 39m 41s

Disputed amount: €2,336

Bets.io Casino - Player’s account is closed with confiscated winnings.

Bets.io Casino
Safety Index:Above average Submitted: 08 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 19h 35m 45s

Disputed amount: 10,000 kr

FatPirate Casino - Player's account is closed, seeking a refund.

FatPirate Casino
Safety Index:Below average Submitted: 08 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 15h 25m 50s

Disputed amount: €2,750

Newlucky Casino - Player’s withdrawal has been delayed.

Newlucky Casino
Safety Index:High Submitted: 08 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 14h 47m 42s

Disputed amount: €1,000

Malina Casino - Player’s withdrawals are delayed.

Malina Casino
Safety Index:Very high Submitted: 08 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 17h 6m 52s

Disputed amount: €2,500

Platincasino - Player’s withdrawal is delayed after multiple declines.

Platincasino
Safety Index:High Submitted: 08 Jan 2025
Case opened Current status

Waiting for a delayed payment

8d 8h 10m 11s

Disputed amount: Can$175

iWild Casino - Withdrawal of player's winnings has been delayed.

iWild Casino
Safety Index:Very high Submitted: 08 Jan 2025
Case opened Current status

Waiting for player to reply

6d 11h 8m 20s

Disputed amount: €3,000

HitNSpin Casino - Player's account is closed and withdrawal is delayed.

HitNSpin Casino
Safety Index:Very high Submitted: 07 Jan 2025
Show more complaints (+10)
Showing 1 - 10 of 39,572 complaints
1 2...3,958
Go to pageof 3,958 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news