FatPirate Casino Review

The player from Spain reported that the Fat Pirate casino was fraudulent and did not pay out winnings, labeling the site as deceitful. They mentioned having reported the casino to the police. The Complaints Team attempted to gather more information from the player but received no response. Consequently, the complaint was rejected due to a lack of communication and details needed for further investigation.

The player from the United Kingdom had requested a withdrawal less than two weeks prior to submitting their complaint. Their money had not been received yet. The issue was resolved after 11 days when the player confirmed receipt of the funds, despite initial claims from the casino that KYC verification was not required. The Complaints Team marked the complaint as 'resolved' and expressed appreciation for the player's cooperation.

The player from Germany had requested a withdrawal less than two weeks prior to submitting this complaint. The payment had not been processed yet. After confirming that the recommended time frame had passed, the player reported that the payment had arrived successfully. The issue was marked as resolved by the Complaints Team, who appreciated the player's cooperation.

The player from Germany was awaiting two withdrawals of €500 each from FatPirate Casino after successfully receiving one. They expressed concern over the inability to reach live chat support for weeks and had not received any email responses regarding their attempts to contact support. The Complaints Team acknowledged the player's concerns and advised patience due to potential processing delays. However, as the player did not respond to follow-up messages, the complaint was unable to be investigated further and was subsequently rejected.

The player from Germany had won over 600€ in Falcon Huntress after depositing with a bonus, but the winnings were not credited and the bonus disappeared. Since the incident occurred at the beginning of February, the casino had stated that the issue was under investigation without providing further updates or a timeline. The issue was resolved as the winnings were credited after the player threatened to file a complaint. The complaint was marked as 'resolved' in the system.

The player from Hungary faced ongoing issues withdrawing money from Fatpirate Casino after winning a large amount. Although he had initially been able to withdraw within the daily limit, subsequent attempts encountered an "unexpected error" for three weeks, and he had only been able to withdraw a minimum amount of 5000 HUF lately, raising concerns about the casino's intentions. He struggled with customer service communication and suspected manipulation of his account following his win. The player's lack of response to inquiries from the Complaints Team led to the closure of the complaint. The issue was later marked as resolved after the player confirmed this on the forum, indicating that he had received assistance.

The player from Spain faced issues withdrawing his funds after making a second deposit, as the casino required him to fully wager each deposit before allowing withdrawals. After his account was blocked from further bets, he attempted to contact the casino since March 7th without receiving a solution. The Complaints Team tried to engage with the casino for clarification but received no response. Consequently, the complaint was marked as "unresolved," and the player was advised on the lack of player protection under the casino's licensing authority. Eventually, the casino agreed to process the player's manual withdrawal after reopening the complaint, and the player confirmed receipt of the funds, leading to the complaint being marked as 'resolved.'

The player from the Netherlands encountered an error while playing Mustang Gold, which resulted in the game closing and her winnings of 143 euros not being credited to her account. After waiting for almost 9 weeks and receiving repeated assurances that it would be resolved, she sought a permanent solution and the return of her winnings. The complaint was closed due to her lack of response to the Complaints Team's requests for further information necessary to investigate the issue.

The player from Greece faced delays in receiving two pending withdrawals of 60 and 50 euros from Fat Pirate, which had been initiated on April 7, 2025. He highlighted that it was the 4th working day and the funds had not yet been processed, despite the casino's stated timeline. The issue was resolved after the player confirmed that the matter had been settled on the following Saturday. The Complaints Team marked the complaint as 'resolved' in their system and expressed appreciation for the player's cooperation.

The player from the United Kingdom requested to close her account but was ignored by the casino despite numerous attempts. The Complaints Team engaged with her, advising on the difference between account closure and self-exclusion, but the player did not respond to further inquiries. As a result, the complaint was rejected due to a lack of communication from the player.

The player from the United Kingdom faced difficulties in getting her account closed despite multiple requests due to her recent struggles with gambling and her mental health. She had contacted the casino several times via email and chat, only to receive automated responses and a lack of action on her requests, which led to further financial loss. After escalating her complaint to the Complaints Team, her account was eventually closed. The complaint was rejected as the account was now closed, and because the self-exclusion request, where the player clearly stated her gambling problem, was not submitted as essential evidence for proceeding with the case. The team emphasized the importance of submitting proper self-exclusion requests in the future.

The player from Germany had successfully withdrawn €500 from her winnings at FatPirate but faced issues with the other two withdrawals of €500 each, which were canceled due to verification. After providing all requested documents, her account was blocked without further explanation, and she had not received any responses to her emails despite extensive communication efforts over the last two months. The Complaints Team made multiple attempts to contact the casino for clarification but received no response. Consequently, the complaint was closed as unresolved, highlighting the lack of regulatory oversight for the casino.

The player from Greece faced delays in account verification at the casino, which affected his two pending withdrawals of €190 and €200 to Skrill. He had submitted all required documents but was still waiting for resolution. The Complaints Team made multiple attempts to contact the casino for clarification but did not receive a response. Consequently, the complaint was marked as "unresolved," and the casino's rating may have been negatively affected due to its lack of cooperation. Eventually, after a lengthy process and the player's persistence, his account was successfully verified, and the withdrawal was completed.

The player from the United Kingdom faced an issue where a withdrawal marked as completed on 14/3 had not yet been received. The casino refused to provide the long reference number for the transaction. The Complaints Team had contacted the casino multiple times for clarification but had not received a response. Due to the lack of cooperation from the casino, the complaint was marked as "unresolved," with the hope that the decrease in the casino's rating might prompt a change in their approach.

The player from Germany had a missing balance of €300 after wagering €400 with a €10 bonus. He had €350 in his account, which he intended to withdraw, but the amount suddenly disappeared, leaving him with only €50. The issue was resolved as the player acknowledged a misunderstanding regarding the bonus conditions and requested to close the case. Consequently, the complaint was rejected based on his explicit request.

The player from Norway faced difficulties withdrawing his winnings, as the casino claimed he needed to wager money despite not taking any bonuses. He insisted that he had a real balance and felt that the casino was scamming him. After several communications with the Complaints Team, the casino confirmed that there was no pending withdrawal or active balance in his account, and they provided a summary of his gameplay history. However, due to the player's lack of response to follow-up inquiries, the complaint was closed, but he retained the option to reopen it in the future.

The player from Portugal had requested to cancel her account multiple times but had not received a response from the casino despite sending three emails. After contacting the casino representative, permanent account closure has been soon after confirmed by the casino staff. The issue had been resolved to the player's satisfaction, and the complaint was marked as 'resolved' in the system. The Complaints Team expressed appreciation for her cooperation and provided information on resources for responsible gambling.

The player from North Rhine-Westphalia had requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings had not been received yet. The Complaints Team had communicated with the player regarding the usual processing times and had advised patience while the KYC verification was completed. However, due to a lack of response from the player after the initial inquiry, the complaint had been rejected.

The player from Portugal requested account closure due to gambling addiction but received no response to his emails from the casino. Despite reaching out via online chat, he was told that the account could only be closed through email. After escalating the issue, the casino confirmed that the customer's gaming account was permanently closed. The issue was resolved with the account closure being acknowledged by the casino. Due to the fact that the player himself did not confirm the closure of his account, the complaint was subsequently rejected.

The player from Portugal's account at Fatpirate had been closed without explanation after multiple deposits and withdrawals, including a 500EUR deposit. He discovered that his account was under analysis and contacted customer support, only to find out that the administration had decided to close it, leaving him with approximately 2,000EUR in his balance. The Complaints Team reviewed the situation but concluded that they could not assist due to the casino's investigation into his sports betting activities, which limited their ability to interpret the case. Consequently, the complaint was closed.

The player from the United Kingdom had requested to close her account on February 28th, but the casino did not act on her request, allowing her to continue playing and resulting in financial losses. After multiple communications regarding her gambling issues, her account was finally closed on March 27th. The Complaints Team facilitated communication with the casino, which ultimately processed a refund of £324.35 for the player's losses. The complaint was ultimately rejected, because the player did not respond to finalize the resolution.

The player from Italy had made three withdrawal requests totaling 1300 euros on Fatpirate, but after four days, all were still under verification. He found this delay unacceptable considering his significant investment. The issue was resolved after he received 300 euros from his last withdrawal request, with the casino assuring him that the remaining requests would be processed soon. After 10 days, he confirmed that his samples had arrived, and the Complaints Team marked the complaint as resolved.

The player from the United Kingdom deposited £500 on February 15, but the funds did not appear in his gaming account despite being deducted from his bank. The casino claimed that the money would automatically return to his bank, but he was still waiting. The Complaints Team attempted to assist by advising the player to communicate with the casino and extend the response time for further investigation. However, due to the player's lack of response to multiple inquiries, the complaint was ultimately rejected.

The player from Italy had a balance of €8,000.18 and had made three withdrawal requests of €800 each, but all requests were still under verification. He received vague responses from chat support regarding delays and was awaiting a more specific answer. The issue was resolved after he received all three withdrawals and confirmed the successful processing of his payments. The Complaints Team marked the complaint as 'resolved' and appreciated his cooperation.

The player from Greece faced difficulties verifying his account to withdraw 1500 euros, as the casino requested transaction history from a bank he did not use. He identified a transaction on the same day he created his account but was unsure how to resolve the issue or what further information the casino required. The issue was resolved after the player provided the necessary documentation and communicated with the casino. The Complaints Team marked the complaint as 'resolved' and offered assistance for any future issues.

The player from the United Kingdom had withdrawn £500 on February 2nd and another £500 on February 3rd, but both withdrawals remained in process without resolution. Despite multiple contacts via email and chat, the player continued to receive the same response regarding payment delays. The Complaints Team intervened by contacting the casino, which then prioritized the player's payment. The player confirmed receiving her withdrawal on Sunday, leading to the resolution of the complaint.

The player from Germany encountered issues accessing the Mega Moolah Absolutely Mad game after experiencing a crash during a jackpot draw on 01/17/25. Despite having contacted customer service, her problem remained unresolved after four weeks, and she was unsure if she had won the jackpot. The Complaints Team reviewed her evidence but found that her winnings were not recorded in her gaming history, leading to the conclusion that they could not assist further. The complaint was subsequently closed due to insufficient evidence to support her claim.

The player from the United Kingdom reported issues with withdrawing money from the casino and faced errors during gameplay, specifically error 211, which prevented her from completing the wow pot game. Despite having contacted support via email and chat, she received no explanation. The Complaints Team attempted to gather more information but was unable to proceed due to her lack of response to their inquiries. As a result, the complaint was rejected.

The player from Greece had been unable to withdraw a total of €582 for two weeks due to ongoing account verification issues. Despite having completed verification multiple times and provided clear documents, the casino requested additional unspecified documents and failed to respond to emails. The player received conflicting information from live chat agents. The complaint was resolved when the casino processed the player's withdrawals successfully after account verification was completed.

The player from the United Kingdom encountered an error code when trying to access the jackpot on the x2 Mega Moola games' bonus wheel, which prevented him from playing. The Complaints Team attempted to gather more information by inquiring about the player's game history and previous communication with the casino. However, due to the lack of response from the player, the investigation could not proceed, and the complaint was therefore rejected.

The player from Sweden had deposited approximately €1,000 into FatPirate Casino, only to discover post-registration that players from Sweden were not allowed on the platform. After his account was suspended, he had repeatedly contacted support for a refund but had not received any concrete resolution or communication despite months of waiting. The Complaints Team had reviewed the situation and determined that as the player lost his funds during regular gameplay, he was not eligible for a refund under their policy. Consequently, the complaint was rejected.

The player from Canada faced an issue with the casino's website, where a malfunction prevented him from removing a $100 bet on Evolution Blackjack. This resulted in an unintended increase of his total bet and the loss of his entire account balance. He sought a refund of the bet amount to withdraw. The complaint was rejected due to the lack of response from the player to the Complaints Team's inquiries, which prevented further investigation. The player was informed that he could reopen the complaint in the future if he wished to continue communication.

The player from Australia faced ongoing issues with withdrawing money from the casino, having lodged eight withdrawal attempts over three weeks. Despite the casino initially blaming the player and the bank, they later acknowledged that the issue was on their end but continued to cancel withdrawals and provide repeated responses. The player struggled to get replies to emails and could only connect through live chat using a false email address. The Complaints Team attempted to engage the casino for resolution but was unsuccessful due to the casino's lack of cooperation and absence of a valid license. Consequently, the complaint was marked as 'unresolved'. After further communication, the casino reopened the complaint and confirmed that the player's withdrawal had been paid out. The player was asked to confirm but as they have not responded we have rejected the complaint.

The player from the United Kingdom had requested a withdrawal less than two weeks prior to submitting the complaint. The payment had not been processed yet. The Complaints Team had extended the investigation period and sought updates from the player. However, due to a lack of response from the player, the complaint was unable to be investigated further and was consequently rejected.

The player from Spain faced a problem with a pending withdrawal that was stuck due to verification issues and was unable to complete the verification process. Communication with customer support was also disrupted as the chat closed unexpectedly. After receiving the funds, the complaint was marked as 'resolved' in the system.

The player from Germany had created an account and deposited 38€ in USDT but was unable to log in after requesting a withdrawal, as their account appeared to be blocked. They asserted that all actions had been performed correctly and that they had not received any bonuses. The issue was resolved when the player successfully received a withdrawal of 204€, although their account remained pending. The Complaints Team marked the complaint as 'resolved' since the casino had fulfilled the withdrawal request.

The player from the United Kingdom encountered an issue with a casino game during a bonus round, where the machine had shut down. After being instructed to re-enter the game, she found the game unavailable. The Complaints Team extended the investigation period by an additional 7 days while awaiting a resolution from the game provider. However, due to a lack of response from the player, the complaint could not be pursued further and was rejected.

The player from the United Kingdom encountered a problem as their account was under review and subsequently closed, with £1000 pending from withdrawals. Despite having contacted live chat, they were instructed to email support, only to be told it was not the right department. The Complaints Team reviewed the situation and concluded that the casino's actions were justified due to evidence of chargebacks provided by the casino representative. As a result, the complaint was rejected.

The player from Sweden had won approximately 14,000 SEK but faced repeated denials on a 5,000 SEK withdrawal request. With a pending withdrawal and a remaining balance of 4,000 SEK, the player expressed concern over the casino's licensing and the lack of support in addressing the withdrawal issue. The complaint was rejected due to the player's lack of response to the team's inquiries, which prevented further investigation into the matter.

The player from Italy had requested self-exclusion from Curacao-licensed sites but was still allowed to register and play, despite being a compulsive gambler undergoing treatment. The player sought a refund for the funds lost due to the casinos' failure to honor the self-exclusion request. The Complaints Team explained that FatPirate Casino operated without a gaming license and only learned of the player's gambling issues after direct communication. As the casino had no prior knowledge of the self-exclusion from other providers, the complaint was ultimately rejected. The Team encouraged the player to utilize self-exclusion tools and seek professional help for gambling issues.

The player from the United Kingdom had been attempting to withdraw money for 3 weeks, but the withdrawals were repeatedly cancelled without any explanation. Despite recent communications indicating the withdrawal was "in progress," it showed as cancelled in the player's account. After contacting the casino's support team, it was revealed that UK citizens were not supposed to be members. Eventually, the player received a payment, albeit less than expected due to exchange rates, and the casino closed her account. The complaint was marked as resolved by us.

The player from the Netherlands experienced error code 211 twice within a week, which prevented him from entering a game. Despite contacting support multiple times with screenshots, he received no response. The player estimated potential losses but could not confirm the exact amount. The complaint was closed due to the player's lack of response to follow-up queries, making further investigation and resolution impossible.

The player from the United Kingdom, who had self-excluded through Gamcare, was able to register and deposit funds with the casino using the same details. The casino dismissed the issue, citing their terms and conditions. We attempted to gather more information from the player to investigate the complaint, but he did not respond to our messages. Consequently, the complaint was rejected due to lack of response.