The player from India faced permanent restrictions on their account after multiple failed verification attempts, despite having provided all requested documentation. They sought clarification on the reasons for the temporary suspension and permanent restrictions, as well as the return of their funds amounting to 29,995.10 INR. The issue was resolved by confirming that the player’s documentation had been reviewed, leading to the reinstatement of the account and the approval of the withdrawal request. The player's funds were returned accordingly.
Stake Casino - Player’s account is permanently restricted.
Amount: 29,995 INR
Stake Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.9
Stake Casino has a Safety Index of 7.9, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Resolved
Our verdict
Case closed
RESOLVED
Case summary
3 months ago
