Christchurch Casino Review

The player from New Zealand had requested a withdrawal over two weeks ago but had not received the payout despite contacting the casino's customer support team daily. The player had expressed concerns about the site's operating practices and indicated that there had been no response to their request for reimbursement through a different withdrawal method. The player did not respond to our messages within the given timeframe, thus we were unable to further investigate and had to reject the complaint.

The player from New Zealand had been facing challenges withdrawing $4,500 from their account. Despite attempting a different withdrawal method, citing "issues with Inpay", and even after multiple communications via live chat and emails, the withdrawal had not been processed after 19 days. The player had completed all KYC checks. After an intervention from the complaints team, the casino cited a technical issue with their payment service provider as the cause of the delay. The casino confirmed that the withdrawal had been successfully processed. The player later confirmed receipt of the funds, leading to the successful resolution of the complaint.

The player from New Zealand had requested a withdrawal less than two weeks prior to submitting the complaint. The payment hadn't been processed yet. The player had reported a lack of communication from the casino's side and had involved local media to investigate the issue. Despite our attempts to gather more information about her situation, the player decided to discontinue the complaint process. Therefore, we had closed the complaint as per her request.

The player from New Zealand had requested a withdrawal prior to submitting this complaint. Unfortunately, her winnings hadn't been received yet. She reported that she had completed all necessary KYC checks and had been in regular contact with the casino. The casino informed her that there were issues with their payment system, which caused the delay. Despite our team's efforts to assist and request for further communication, the player did not respond, leading us to close the complaint due to lack of cooperation.