LuckyBlock Casino Review

The player from Germany is struggling with a delayed withdrawal from LuckyBlock casino. After numerous interactions with live chat agents and submitting multiple additional documents for verification, the player still has not received his winnings amounting to 14,300 USDT. The casino has been ignoring his emails as well.

The player from France had registered and deposited 430 euros to LuckyBlock Casino. However, his account was blocked for verification when they noted French players were not accepted. He had lost his identity card and offered other documents for verification but the casino continued to refuse, leaving his account blocked. After a series of discussions with the Complaints Team, it was established that the casino was within its rights to request specific identification documents and restrict certain jurisdictions. The player, unable to provide the required documents, requested assistance in recovering his initial deposits. The Complaints Team mediated with the casino and finally managed to secure a refund for the player, who confirmed receipt of his funds. The issue was successfully resolved.

The player from Japan had participated in a casino tournament but had experienced issues with points not being properly credited due to a game glitch. The glitch had affected all participants and the casino had not offered any explanation or point correction. Despite the player's claim, the Complaints Team had been unable to proceed with the complaint due to insufficient evidence provided by the player from previous complaints. The player had been advised to submit additional evidence for reconsideration.

The player from Japan had participated in a casino tournament, but found that the points reflected were inaccurate. Despite the casino's assertions that the points were correct, the player insisted they were not aligned with his game history. The player had provided evidence of his game history to support his claim. We had asked the player to forward the communication between him and the casino. After reviewing the forwarded communication and the player's game history, we concluded that the casino had already contacted the game provider and everything had been deemed correct. As the casino only provided the platform for the tournament and did not manage the point system, we advised the player to contact the game provider directly if he still believed the points were counted inaccurately. Based on these facts, we had to reject the complaint.

The player from the United Kingdom deposited over £1450 in Bitcoin on Lucky block casino and subsequently discovered that players from his location are restricted. His account was blocked and he is now seeking a reimbursement of his deposit.

The player from Germany had an account with LuckyBlock Casino where they won a significant amount of about 5,700 Euros. The Casino cancelled the withdrawal, claiming a violation of bonus conditions, and the entire balance was reset to zero. The player disputed violating any terms as the bet size was kept within the permissible range. We got involved to mediate the situation, requested and received the player's game history from the casino. After a thorough review, it was confirmed that the player had violated the max bet rule multiple times. As a result, we had to reject the player's complaint due to the clear breach of terms and conditions.

The player from Germany had issues with a delayed withdrawal of $600 from an online casino, which attributed the delay to a technical problem. The Complaints Team attempted to engage with the player to gather more details and potentially resolve the issue. However, the player did not respond to the team's inquiries. Consequently, we had to reject the case due to the lack of necessary information for further investigation. The player retained the option to reopen the complaint in the future if they wished to proceed.

The player from Canada had encountered problems when he attempted to withdraw his winnings from an online casino. The casino had claimed that the player had self-excluded in the past and, therefore, had closed his account after he deposited and played. The casino was reviewing the player's KYC documents at that time. We, the complaints team, had attempted to engage with the player to better understand the situation and potentially assist in resolving the issue. However, due to a lack of response from the player, we were unable to proceed with the investigation or provide potential solutions. Despite this, the player retained the option to reopen this complaint in the future.

The player from Germany had experienced issues with LuckyBlock Casino, stating that while deposits were processed quickly, the casino presented numerous obstacles when it came to winnings withdrawals. The Complaints Team had attempted to gather more details about the issue by asking a series of questions, such as the verification status of the player's account and the nature of the withdrawal problem. However, the player did not respond to these inquiries, which led to the complaint being rejected due to lack of communication. Despite this, we had made it clear that the player could reopen the complaint at any time if they wished to continue the discussion.