Need For Spin Casino Review

The player from Italy had had issues with repeated demands for document resubmission from the casino despite having provided all requested papers. This had been preventing him from claiming his 1500 euros winnings. After communication with our team, the casino had finally verified his account and paid the first installment. However, the player had reported that his account was closed with some funds still in it. After further communication and clarification, the player had confirmed that all issues were resolved. We then marked the complaint as 'resolved' in our system.

The player from Switzerland had been trying to claim winnings for over 10 days. Despite submitting numerous documents, the player had encountered difficulties due to a mismatched zip code in the account details. The casino had repeatedly requested the correct zip code, which was provided in the documents submitted by the player. After nearly two weeks, the casino had finally accepted the player's documents and the issue was resolved. The player had expressed dissatisfaction with the lengthy withdrawal process but requested the case to be closed. We had marked the complaint as 'resolved'.

The player from Sweden was struggling to withdraw winnings as the casino required an extensive number of documents for verification, yet there were issues with a detail in the player's name. The player had mistakenly entered a nickname instead of her surname during registration, which led to a discrepancy during the verification process. The casino confiscated her winnings of 1500 euros and blocked her account due to this violation of their terms and conditions. After our intervention and communication with the casino, they updated the player's personal information and reimbursed the confiscated amount, except for the previously refunded deposit. However, the player had since played her balance down to zero and requested an account freeze, leading to the closure of the complaint.

The player from Germany requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Denmark requested a withdrawal of 500 euros two weeks ago but has yet to receive the payment. Every attempt is met with various errors and the casino continuously generates excuses for the delay. The player stopped responding to our questions and comments, so we rejected the complaint.

The player from Spain deposited 60 euros via bank transfer which, though debited from their bank account, wasn't credited on the casino website. Now, the player cannot access the website as it does not operate in Spain. We closed the complaint because the player didn't respond to our messages and questions.

The player from Germany requested a €500 withdrawal from Needforspin and subsequently closed his account. Despite receiving notification that the withdrawal was being processed, the funds have not been received. The player later confirmed he recieved the money.

The player from Germany requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Canada had their bonus winnings voided due to an accusation of bonus abuse. After a closer examination, we ended up rejecting this complaint as there is sufficient evidence the player has breached the casino's terms and conditions and the Casino management acted in compliance with the casino's terms and conditions.

The player from Germany has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Malta has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Italy faced difficulties withdrawing funds, having submitted all required documents without receiving any response. He sought assistance in resolving this issue. The casino later confirmed that the player's account had been verified, and after further communication, all withdrawal requests were successfully processed. The player expressed gratitude for the support received, and the complaint was marked as resolved by the Complaints Team.

The player from Italy was unable to withdraw winnings after submitting the necessary verification documents and was not receiving a response. Additionally, there was an issue with an incorrect city listed in his profile that he had requested to correct. The issue was resolved as the player's account was verified, and the first portion of his winnings had been received. The remaining withdrawal requests were being processed, and the player confirmed that everything was now okay. The complaint was marked as 'resolved' in the system.

The player from Australia raised a concern regarding potential issues with recent withdrawal requests due to high amounts. The player experienced delays with multiple pending withdrawals but confirmed the successful receipt of some payments. After a period of communication and updates, all withdrawal issues were resolved, and the player confirmed that the matter could be closed.

The player from Austria had requested three withdrawals of 500€ each, of which two had been paid out. However, the remaining withdrawal had been delayed for two weeks. They had also wanted to withdraw an additional 2500€. The Complaints Team had facilitated communication with the casino, which confirmed that the delayed withdrawal had been processed successfully. The player had since received all pending payments and had requested further withdrawals, but had expressed dissatisfaction with the casino's customer service and account management. The complaint was marked as resolved, and the player was encouraged to reach out for future issues.

The player from Italy had his account at Tokyo Wild Casino blocked after he accidentally entered the wrong address and birthdate. Despite sending documents such as passport selfies and proof of residence, the casino did not update the details and blocked his account. He requested his balance and winnings. The issue was resolved when it was confirmed that the player received his payments, and the complaint was marked as 'resolved' in the system.

The player from Italy won 301 euros and requested a withdrawal after depositing 200 euros. They had provided all the requested documents, but the casino kept asking for a photo of a card with a name that wasn't printed on their Postepay Evolution card. Despite sending an online banking statement, support had only provided automated responses for 5 days. The Complaints Team assisted the player in getting their profile verified, and the withdrawal was eventually processed successfully. The complaint was marked as resolved.

The player from Italy had made a withdrawal request after a small win but hadn't received any money after a week, despite having completed verification procedures. He had also made unsuccessful attempts to contact the casino. We had advised the player to wait at least 14 days after requesting the withdrawal before submitting a complaint. However, the issue had been resolved shortly after the player contacted us, with the casino issuing the payment. We then marked the complaint as 'resolved'.

The player from Australia had been waiting for a withdrawal for less than two weeks. Unfortunately, her payout hadn't been received yet. After she submitted her complaint, the casino responded by stating that her withdrawal process had been completed and all payments had been successfully processed. The player confirmed receiving all her withdrawals. As a result, we marked the complaint as 'resolved' in our system.

The player from Australia was facing issues in verifying his account at the Wild Tokyo casino. Even though he had provided the requested screenshots, they kept getting rejected. The player then received an update that his withdrawal request was being rejected, but later confirmed that it had been scheduled for a future date. After some time, the player confirmed the successful processing of his withdrawal. We marked the complaint as 'resolved' after the player confirmed receipt of his withdrawal.

The player from Italy had requested a withdrawal of 890 EURO from Wild Tokyo Casino. Despite having received a validation and verification email after submitting the required documents, the withdrawal hadn't been processed. He had contacted the casino several times but received no response. We had requested further details and set a timer for an additional 6 days for the casino to process the payment. The player later confirmed that he had received both payments. Consequently, we marked the complaint as resolved.

The player from Manitoba had been waiting for a withdrawal for less than two weeks. Unfortunately, her payout hadn't been received at that time. After she raised her concern with us, we had advised her to be patient and fully cooperate with the casino. She later confirmed that she had received a partial payment and her account had been verified. She confirmed later that all funds had been paid out. We marked the complaint as 'resolved' in our system.

The player from Italy had experienced technical difficulties when uploading verification documents to an online casino. After winning 800 euros and requesting a withdrawal, the casino had requested account verification. However, the player had found the website interface non-responsive. The issue was eventually resolved after the player had been able to send the documentation and the casino had verified the account. Despite an initial concern about a violation of bonus rules, the casino decided to overlook the issue and had processed the player's withdrawal. The player had confirmed the receipt of all payments and expressed satisfaction with the casino's professionalism and the assistance provided by the Complaints Team.

The player from Italy had reported three deposits made through Sofort that were taken from his bank account but not credited to his casino gaming account. The online casino's support service had been unable to explain why. The player sought assistance in getting his funds returned. After reviewing the case, the casino had provided evidence that the deposits were indeed credited to the player's account and used for gaming activities. The player's account was closed at their own request due to concerns related to gambling addiction. Upon receiving the evidence, we informed the player, who then agreed to close the complaint. The issue was then resolved.

The player from Sweden had been attempting account verification since December 25th, but the casino consistently deemed the submitted documents, including a driver's license and a selfie with a passport, as inadequate. Despite numerous attempts, the player received the same response and could not get specific guidance on acceptable document submission. The player had submitted a variety of documents and formats, but the casino only approved some of them. Eventually, the casino approved the player's documents and verified the account. We marked the complaint as 'resolved' after the player confirmed the successful verification.

The player from Sweden had been trying to verify her account with Wild Tokyo Casino. Despite having submitted the necessary documents, she had received no feedback or confirmation of verification. The issue had been resolved and the player had confirmed the verification of the account was successful and later that the issue was solved. We had marked the complaint as 'resolved' in our system.

The player from Germany was experiencing difficulties withdrawing his winnings due to ongoing verification. After providing the casino with the necessary documents, his casino account was fully verified. Then, he was able to request a withdrawal. The second payment was received approximately a week after the requests were made. The complaint is resolved.

The player from Germany faced a problem with a recent deposit made via Mifinity—Cash to Code, which had not yet appeared in her casino account despite confirmation from Mifinity. She found the live chat unhelpful and believed the delay might have been a tactic used by the casino, as this was not her first experience with this method of deposit. The issue was resolved when she informed the Complaints Team that she had received her winnings. The complaint was marked as 'resolved' in the system, and the player was encouraged to reach out for future assistance if needed.

The player from Portugal faced issues with a withdrawal request due to account verification. While all other documents had been approved, the proof of address was rejected because it showed a local postal code instead of the city name, despite her having provided legal documents to validate her residence. The issue was resolved after the player confirmed that the correct checks had been made. The complaint was marked as 'resolved' in the system.

The player from Denmark was missing 2250 DKK after a winning blackjack session. He had canceled a 2260 DKK withdrawal and placed bets totaling 4500 DKK, resulting in winnings of 8250 DKK, but his balance only showed 3760 DKK instead of the expected 6010 DKK. Despite support agreeing on the session details, they insisted the balance was correct. The issue was resolved after the casino corrected the balance, although the player remained dissatisfied with the casino's handling of the matter. The complaint was marked as resolved by us.

The player from Germany had reported a delayed withdrawal of €2100 from his verified Rollingslots 14 account, despite having made successful withdrawals in the past. He had been in contact with the KYC department and support daily, but had received no reasons for the delay, only being told the account was in verification mode. The casino later explained that the delay had been due to a need for additional verification documents, including information about a credit card used a few times in the past. The player subsequently received his full withdrawal amount in three installments of €700 each.

The player from Greece had faced issues verifying his Rolling Slots Casino account due to difficulties in providing an acceptable proof of residence. Despite having submitted his mobile phone bill and house contract, his documents were initially not accepted. However, after communicating with the Complaints Team, the casino had verified his account and he had received his payment. The complaint had been successfully resolved and was subsequently closed in the system.

The player from Italy is having difficulty withdrawing money from the casino because the casino is requesting an excessive amount of documentation. Despite numerous submissions of the requested documents, the player keeps receiving notice of missing documentation. Player’s complaint has been resolved successfully.

The player's account got blocked due to failed verification. Although the casino behaved according to its T&C, the case was closed as unresolved because we were convinced that this case could have been handled better. The casino asked us to reopen this complaint. Consequently, we closed the case as resolved after the player informed us via email that the issue had been successfully resolved.

The player from Australia was experiencing difficulties withdrawing her winnings due to the limited availability of payment methods. Although the player stopped responding, the casino provided us with the information that the player was successfully verified, and a new withdrawal was completely processed via an alternative payment method. Therefore, we consider the complaint resolved.