Need For Spin Casino Review

The player from Norway had their account banned without any clear reasoning. They had sent four emails to the casino, but received no responses. The player had been unclear about the situation, especially since verification shouldn't have been an issue. After a month without any communication from the casino, the player had filed a complaint. The casino had responded that the account was flagged by their security system due to an error in the player's input of their residential address. The casino had assured the player that their account would be reviewed. Eventually, the player's account was reopened and the player was able to initiate a withdrawal. However, due to a lack of further communication from the player, the complaint was rejected but could be reopened in the future.

The player from Italy had had issues with repeated demands for document resubmission from the casino despite having provided all requested papers. This had been preventing him from claiming his 1500 euros winnings. After communication with our team, the casino had finally verified his account and paid the first installment. However, the player had reported that his account was closed with some funds still in it. After further communication and clarification, the player had confirmed that all issues were resolved. We then marked the complaint as 'resolved' in our system.

The player from Switzerland had been trying to claim winnings for over 10 days. Despite submitting numerous documents, the player had encountered difficulties due to a mismatched zip code in the account details. The casino had repeatedly requested the correct zip code, which was provided in the documents submitted by the player. After nearly two weeks, the casino had finally accepted the player's documents and the issue was resolved. The player had expressed dissatisfaction with the lengthy withdrawal process but requested the case to be closed. We had marked the complaint as 'resolved'.

The player from Sweden was struggling to withdraw winnings as the casino required an extensive number of documents for verification, yet there were issues with a detail in the player's name. The player had mistakenly entered a nickname instead of her surname during registration, which led to a discrepancy during the verification process. The casino confiscated her winnings of 1500 euros and blocked her account due to this violation of their terms and conditions. After our intervention and communication with the casino, they updated the player's personal information and reimbursed the confiscated amount, except for the previously refunded deposit. However, the player had since played her balance down to zero and requested an account freeze, leading to the closure of the complaint.

The player from Germany requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Denmark requested a withdrawal of 500 euros two weeks ago but has yet to receive the payment. Every attempt is met with various errors and the casino continuously generates excuses for the delay. The player stopped responding to our questions and comments, so we rejected the complaint.

The player from Spain deposited 60 euros via bank transfer which, though debited from their bank account, wasn't credited on the casino website. Now, the player cannot access the website as it does not operate in Spain. We closed the complaint because the player didn't respond to our messages and questions.

The player from Germany requested a €500 withdrawal from Needforspin and subsequently closed his account. Despite receiving notification that the withdrawal was being processed, the funds have not been received. The player later confirmed he recieved the money.

The player from Germany requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Canada had their bonus winnings voided due to an accusation of bonus abuse. After a closer examination, we ended up rejecting this complaint as there is sufficient evidence the player has breached the casino's terms and conditions and the Casino management acted in compliance with the casino's terms and conditions.

The player from Germany has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Malta has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Germany faced a problem with a recent deposit made via Mifinity—Cash to Code, which had not yet appeared in her casino account despite confirmation from Mifinity. She found the live chat unhelpful and believed the delay might have been a tactic used by the casino, as this was not her first experience with this method of deposit. The issue was resolved when she informed the Complaints Team that she had received her winnings. The complaint was marked as 'resolved' in the system, and the player was encouraged to reach out for future assistance if needed.

The player from Portugal faced issues with a withdrawal request due to account verification. While all other documents had been approved, the proof of address was rejected because it showed a local postal code instead of the city name, despite her having provided legal documents to validate her residence. The issue was resolved after the player confirmed that the correct checks had been made. The complaint was marked as 'resolved' in the system.

The player from Denmark was missing 2250 DKK after a winning blackjack session. He had canceled a 2260 DKK withdrawal and placed bets totaling 4500 DKK, resulting in winnings of 8250 DKK, but his balance only showed 3760 DKK instead of the expected 6010 DKK. Despite support agreeing on the session details, they insisted the balance was correct. The issue was resolved after the casino corrected the balance, although the player remained dissatisfied with the casino's handling of the matter. The complaint was marked as resolved by us.

The player from Germany had reported a delayed withdrawal of €2100 from his verified Rollingslots 14 account, despite having made successful withdrawals in the past. He had been in contact with the KYC department and support daily, but had received no reasons for the delay, only being told the account was in verification mode. The casino later explained that the delay had been due to a need for additional verification documents, including information about a credit card used a few times in the past. The player subsequently received his full withdrawal amount in three installments of €700 each.

The player from Greece had faced issues verifying his Rolling Slots Casino account due to difficulties in providing an acceptable proof of residence. Despite having submitted his mobile phone bill and house contract, his documents were initially not accepted. However, after communicating with the Complaints Team, the casino had verified his account and he had received his payment. The complaint had been successfully resolved and was subsequently closed in the system.

The player from Italy is having difficulty withdrawing money from the casino because the casino is requesting an excessive amount of documentation. Despite numerous submissions of the requested documents, the player keeps receiving notice of missing documentation. Player’s complaint has been resolved successfully.

The player's account got blocked due to failed verification. Although the casino behaved according to its T&C, the case was closed as unresolved because we were convinced that this case could have been handled better. The casino asked us to reopen this complaint. Consequently, we closed the case as resolved after the player informed us via email that the issue had been successfully resolved.

The player from Australia was experiencing difficulties withdrawing her winnings due to the limited availability of payment methods. Although the player stopped responding, the casino provided us with the information that the player was successfully verified, and a new withdrawal was completely processed via an alternative payment method. Therefore, we consider the complaint resolved.