The player from Turkey reported that his account at stake.com had been unexpectedly put into withdrawal only mode, which prevented him from placing any bets or withdrawing deposited funds. Despite having contacted the compliance team, he had received no clear explanation or satisfactory resolution. He was seeking the return of his 300k USDT deposit. The player confirmed that his account had been verified in 2023 and he had made a single deposit of 300k USDT. After depositing, he discovered his account in withdrawal mode and later noticed his balance had been deleted. The player reported that he had received no clear answers from his assigned VIP account managers and was told to contact the compliance team. After two weeks, he was notified that his account had been frozen. He then threatened to take legal action if his deposit was not refunded. We had reached out to the casino and invited them to participate in the resolution of this complaint. The player later informed us that his case had been resolved and asked for the complaint to be closed.