HomeComplaintsRoyal Ace Casino - Player wishes to be excluded from the email list.

Royal Ace Casino - Player wishes to be excluded from the email list.

Amount: ??

Royal Ace Casino
Safety Index:Above average
Submitted: 09 Aug 2021 | Case closed : 24 Aug 2021
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player from US doesn’t wish to receive any messages and notifications. We rejected the complaint because the player didn't respond to our messages and questions.

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2 years ago

THE PROBLEM IS I HAVE UNSUBSCRIBE MORE THAN 10 TIMES YET YOU STILL SEND ME EMAIL, DO NOT SEND ANYMORE I NOT INTERESTED. ANYMORE WILL BE CONSIDERED HARRASMENT. IN WHICH I WILL GO TO MY ATTORNEYS. THANK YOU

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2 years ago

Dear Michael,

Thank you very much for submitting your complaint. I’m sorry to hear about your bad experience. Could you please clarify which website do you wish to unsubscribe from? Casino.guru or the Royal Ace Casino?

Thank you in advance.

Best regards,

Kristina

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2 years ago

Dear Michael,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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2 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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