Our independent casino review team has taken a detailed look at PowerUp Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. PowerUp Casino has a High Safety Index of 8.5, which makes a recommendable option for most players in terms of fairness and safety. Continue reading our PowerUp Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Fairness and safety of PowerUp Casino
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of PowerUp Casino, we have looked closely into the Terms and Conditions of PowerUp Casino and reviewed them. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Considering our estimates and the factual data we have collected, PowerUp Casino appears to be a average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we are aware, no relevant casino blacklists mention PowerUp Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
All in all, when combined with other factors that come into play in our review, PowerUp Casino has landed a High Safety Index of 8.5. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Terms and Conditions of PowerUp Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of PowerUp Casino during our review.
Player complaints submitted about PowerUp Casino
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We have found no relevant complaints about this casino.
PowerUp Casino user feedback and reviews evaluated
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
Judging by the 18 user reviews given to PowerUp Casino, it has a Mixed User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Licenses and company data
PowerUp Casino is owned by Rabidi N.V. and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
PowerUp Casino has been granted a gambling license in Comoros issued by Anjouan Gaming.
Payment methods, win and withdrawal limits
PowerUp Casino supports 70 payment options. This includes: Skrill, Neteller, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, EPS, Nordea, Neosurf, PostePay, Zimpler, Bitcoin (BTC), AstroPay, Todito cash, CartaSi, SIRU, Bank transfer, Santander, Flexepin, Skrill 1-Tap, Suomen Verkkomaksut, Bitcoin Cash (BCH), MiFinity, Ethereum (ETH), Litecoin (LTC), Tether (USDT), MuchBetter, Dai (DAI), USD Coin (USDC), Ripple (XRP), SticPay, Klarna, eZeeWallet, CashtoCode, Rapid Transfer, Interac, Pay4Fun, Jeton, SafetyPay, Gigadat, Interac e-Transfer, WebPay, Bradesco, Banco do Brasil, Binance Pay, Mach, Khipu, S-Pankki, Aktia, Alandsbanken, Danske Bank, POP Pankki, OP Bank, OmaSP, Handelsbanken, Citibanamex, Vega wallet JP, Satispay, Pago Efectivo, 7-Eleven, OXXO, Itaú, Voucher, blik, Bodega, BBVA, Säästöpankki, Walmart Pay, SPEI, Brite.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 500 per day
No win limit
EUR 7,000 per month
USD 500 per day
USD 7,000 per month
NOK 5,000 per day
NOK 70,000 per month
CAD 750 per day
CAD 10,500 per month
AUD 750 per day
AUD 10,500 per month
HUF 160,000 per day
HUF 2,100,000 per month
BRL 3,000 per day
BRL 56,000 per month
CHF 550 per day
CHF 7,700 per month
NZD 1,000 per day
NZD 14,000 per month
PLN 2,000 per day
PLN 31,500 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at PowerUp Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
German
24/7
Finnish
24/7
Italian
24/7
Czech
24/7
Greek
24/7
French
24/7
Polish
24/7
Hungarian
24/7
Norwegian
24/7
Arabic
24/7
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at PowerUp Casino, managing your account, withdrawals, or other matters. According to our tests and collected information, PowerUp Casino has a fast and professional customer support.
PowerUp Casino slots and casino games
PowerUp Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games.
Casino games from 104 game providers are offered. This includes NetEnt, Apricot (Microgaming), Playtech, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Quickspin, Thunderkick, Big Time Gaming, Playson, Amatic, ELK Studios, Ezugi, Evoplay, BGaming, GameArt, Endorphina, Wazdan, Habanero, Leander Games, Spinomenal, Booming Games, Tom Horn, 2By2 Gaming, High 5 Games, Belatra Games, MrSlotty, Betgames, FBM, Fantasma Games, Platipus, Wizard games, Spinmatic, Spadegaming, G Games, Apollo Games, Aviatrix, NetGaming, ALL41 STUDIOS, OneTouch, Kiron Interactive, Casino Technology, Revolver Gaming, On Air Entertainment, Reevo, Mascot Gaming, Triple Edge Studios, Amusnet (EGT), PlayPearls, Givme Games, PGsoft (Pocket Games Soft), Gameburger Studios, Real Dealer Studios, OctoPlay, Skywind Group, Caleta Gaming, AvatarUX, 3 Oaks Gaming, Gaming Realms, Golden Rock Studios, Vibra Gaming, Spinberry, Stormcraft Studios, Quik Gaming, Smartsoft Gaming, Swintt, Felt Gaming, Skillzzgaming, Spribe, Gamomat, Arcadem, CandleBets, Atmosfera Live, Foxium, Betsolutions, Bally Wulff, SlotMill, Bombay Live, Salsa Technology, Oryx Gaming, Gaming Corps, Nucleus Gaming, Leap Gaming, Switch Studios, Ortiz, Gamebeat, Kajot, SlotMatrix, Fugaso, Felix Gaming, Stakelogic, Fazi, Zitro, Gamzix, Woohoo Games, Kalamba Games, Zillion Games, Golden Hero, Apparat Gaming, Rogue Gaming, Hacksaw Gaming, EURASIAN Gaming, Ruby Play, Ka Gaming.
PowerUp Casino bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There are currently 9 bonuses from PowerUp Casino in our database, and all offers are listed in the 'Bonuses' section.
Note: Our separate page features details on PowerUp Casino bonuses for additional information about this casino's offers.
Browse all bonuses offered by PowerUp Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(18)
User reviews of PowerUp Casino
This is a place to share experience with PowerUp Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
The bonus offers are good, they are mostly non-sticky bonuses and you can cancel them if the bonus credit has not yet been played.
Very bad: the support first says that the payouts take a maximum of 3 days and then after the third day they say it takes 5 days. No one cares about it at all. Never seen payouts so slow, no reason given. There are much better casinos with faster payouts!! In a few hours I will be waiting 4 days for a payout of only 200 euros, ridiculous.
Die Bonusangebote sind gut, meist sind es auch non sticky boni und man kann diese abbrechen, falls das Bonusguthaben noch nicht gespielt wurde.
Ganz schlecht: der Support, erzählt erst, dass die Auszahlungen maximal 3 Tage dauern und dann nach dem dritten Tag sagen Sie es dauert 5 Tage. Es wird sich null drum gekümmert. Habe noch nie so langsame Auszahlungen gesehen, es wird kein Grund angegeben. Es gibt wesentlich bessere Casinos mit schnelleren Auszahlungen!! In ein paar Stunden warte ich dann 4 Tage auf eine Auszahlung von nur 200 Euro, lächerlich.
Good bonuses
Gute boni
Poor support
Schlechter support
Long payouts
Lange auszahlungen
excuses
Ausreden
PowerUp Casino
Hello Docalzi,
Thank you for sharing your detailed feedback with us. We truly appreciate the time you've taken to describe your experience, as it helps us continuously improve our service.
We're glad to hear that you find value in our bonus offers, especially the flexibility of our non-sticky bonuses. However, we're sorry that your experience with the payout process fell short of expectations.
Sometimes, withdrawals took longer than expected due to verification requirements.
Our team is committed to providing transparent and efficient support, so we'll review our payout communication process to ensure greater clarity and consistency in the future.
Your feedback is invaluable in helping us make these improvements.
If you have any further concerns or suggestions, please don't hesitate to reach out to us directly. We're here to assist you.
Hello, the casino has a good design and a large selection of games. There are problems with the payout time. The payout takes longer than stated. Always the same messages from the live chat but in the end nothing changes.
Hallo das Casino hat ein gutes Design und eine große Spielauswahl. Bei der Auszahlung gibt es Probleme mit der Auszahlungdauer. Die Auszahlung dauert länger als angegeben. Vom Live Chat immer die gleich Nachrichten aber im Endeffekt ändert sich nix.
Large selection of games
Große Spielauswahl
Good design
Gutes Design
Payments are postponed.
Auszahlung werden hinausgezogen.
Live chat is not helpful
Live chat ist nicht hilfreich
PowerUp Casino
Hello, Pengeldavid
We are glad to know that you are enjoying our large selections of games and design and we hope you keep playing and enjoying your time with us!
We appreciate your feedback about the payout and we want you to know that, sometimes, withdrawals took longer than expected due to verification requirements.
We are constantly working to enhance your experience and gameplay at PowerUp Casino in collaboration with our payment support.
If you still have any issue, please reach out to us at support@powerupcasino.com
I paid in a few times before, but unfortunately didn't get anything.
Last Saturday I went from depositing €100 to having €1000 that I wanted to withdraw. Two requests, one created on Saturday and one on Sunday (because you only have a 500€ limit per day). I was told in the live chat on Sunday that my requests were on hold for payouts and that they would be processed on Monday. After nothing happened by Tuesday, I wrote to support again to ask where my payout was. The employee said that it could take up to 3 days instead of 1 day. Today, Wednesday, the deadline changed to "3-5 days".
In 2024, there will probably be no reputable casinos that take longer than a few hours from request to payout. Therefore, this is either purely intentional, so that in the best case scenario I lose the 1000€ again (I won't do that) or Powerup really isn't technically up to the standard it should be.
If you treat customers like that, you'll lose them straight away after such an action. I think that's a shame.
I'm sorry, but so far I can't give this a good review. If an employee is reading this, here are the references for the payouts: 497644225 498256717
Username: KOKOLORIKER
Update: Money was paid out after 7 days
Vorher ein paar mal eingezahlt, aber leider nichts bekommen.
Am letzten Samstag bin ich von 100€ Einzahlung auf 1000€ gekommen, die ich auszahlen wollte. Zwei Anfragen, jeweils eine am Samstag und eine am Sonntag erstellt (weil man nur 500€ Limit pro Tag hat). Im Livechat wurde mir am Sonntag gesagt, dass meine Anfragen in der Warteschleife für Auszahlungen sind und es am Montag bearbeitet wird. Nachdem bis Dienstag nichts passiert ist habe ich nochmals dem Support geschrieben wo denn meine Auszahlung bleibt. Der Mitarbeiter meinte, dass es statt einem Tag bis zu 3 Tagen dauern kann. Heute, am Mittwoch änderte sich die Frist auf "3-5 Tage".
In 2024 gibt es wahrscheinlich keine seriösen Casinos die noch länger als ein paar Stunden für Anfrage bis Auszahlung brauchen. Deswegen ist das hier entweder pure Absicht, dass ich im besten Fall die 1000€ wieder verspiele (mach ich nicht) oder Powerup ist wirklich noch nicht technisch auf dem Stand wie es sein sollte.
Wenn man so mit Kunden umgeht, verliert man die nach so einer Aktion gleich wieder. Finde ich schade.
Tur mir Leid, aber bisher kann ich das hier nicht gut bewerten. Falls das ein Mitarbeiter liest hier die Referenzen für die Auszahlungen: 497644225 498256717
Benutzername: KOKOLORIKER
Update: Geld wurde nach 7 Tagen ausgezahlt
Bonus games can be displayed sorted
Bonusspiele können sortiert angezeigt werden
Lots of bonuses
Viele Boni
Delay in payment
Verzögerung bei der Auszahlung
Getting fobbed off by customer support
Abwimmeln beim Kunden-Support
PowerUp Casino
Dear Kokoloriker,
Apologies for the time it has taken for your withdrawal to be processed, also for the way our customer support handled this request.
The delay with your withdrawal was due to this being your first with us, our license stipulates that all players must go through the KYC process and yours took a little longer than expected, this is a process that we are working on improving for the future and we expect to be exceeding your expectations soon enough.
We can confirm that both withdrawals were processed on 04.08.2024. Once processed, bank transfers can take up to 3 working days for the money to be deposited into your account (depending on the timings for your bank)
Thank you for your time in providing us with your feedback, we hope with our continued communication and a PowerUp treat which has been credited to your account, we hope you will continue playing with us in the future.
Unfortunately, apart from the good selection of providers and games, I can't find anything good about Powerup Casino. The daily cashout limits are very, very small. And they don't pay out 500 euros per day. I've been waiting for a week now for a payout of 500 euros. If a casino operator delays such small amounts, it's clear that customer friendliness is not a priority. I can't recommend anyone to play here.
Leider kann ich, bis auf die gute Auswahl an Anbietern und spielen, nichts gutes im Powerup Casino feststellen. Die täglichen cashout limits sind sehr sehr klein. Dazu werden keineswegs 500 Euro pro Tag ausgezahlt. Ich warte nun seit einer Woche auf eine Auszahlung von 500Euro. Wenn ein Betreiber eines Casinos schon solch kleine Beträge verzögert ist ja eigentlich klar, dass hier Kundenfreundlichkeit nicht Priorität ist. Kann niemandem empfehlen hier zu spielen.
Ihre Anfrage (16989972) wurde aktualisiert. Antworten Sie auf diese E-Mail, um weitere Kommentare hinzuzufügen.
Aviee (PowerUpCasino)
26. Juli 2024, 13:09 OESZ
funds
Epischer Support!! Jetzt verstehe ich alles!
Good selection of games
Gute Auswahl an Spielen
Payments are delayed
Auszahlungen werden verzögert
Poor communication, support
Schlechte Kommunikation, Support
No prior verification possible
Vorab keine Verifizierung möglich
PowerUp Casino
Dear Krugmann,
Thank you for reaching out.
We would like to inform you that your withdrawal request for 500 EUR was processed from our side on 26.07.2024. Please accept our sincere apology for the delay.
So I received my payment after 8 days, the money arrived and I didn't have to verify myself, but I also wrote to support every day and said a lot about it here. I'm glad the money arrived.
Also ich habe jetzt nach 8 Tagen meine Auszahlung erhalten, das Geld kam an und ich musste mich nicht verifizieren, allerdings habe ich auch jeden Tag dem Support geschrieben und eben hier viel dazu gesagt. Ich bin froh dass das Geld ankam.
Good design
Gutes Design
Payouts
Auszahlungen
PowerUp Casino
Dear Kyami,
Thank you for reaching out.
We are glad to hear that you have received winnings. Please accept our sincere apology for the delay.
They offered welcome bonus before signing up but after fulfulling all the conidtions,they reject my bonus... the customer support was blocked as i asked for it rightly.. they didnot have no response.... . Then i start to make wins with my deposits but the withdrawal was rejected ..emailed several times but no response
Simple layout
Lots..customer support
Bojus scheme is fake
No verification before withdrawal and when resuest for withdrawal,no payout
PowerUp Casino
Dear milankc518,
Thank you for reaching out to our customer support.
Please be informed of the following point of the Terms and conditions related to the Welcome Sports bonus:
12. We offer bonuses as additional entertainment for recreational players, and reserve the right to deny a bonus / promotion, or mark an account as ineligible to partake in any bonuses / promotions, at any time, including prior to crediting a bonus / promotion. This will not affect any real money funds which are not locked to a bonus.
In regards to the withdrawal requests, we see no attempted withdrawals on your account.
Deposited over €250 yesterday!! After I asked for a bonus a day later (without deposit) my player account was blocked (without explanation)... - this provider operates several casinos (e.g. Slotspalace etc.) - Rabidi NV is this provider in my opinion (a provider that is only interested in winnings) winning is almost impossible here!
It is surprising why a provider operates several sites with the same schema. A casino - 10 stars.
Gestern über 250€ eingezahlt!! Nachdem ich ein Tag später nach einem Bonus fragte ( ohne Einzahlung) wurde mein Spieleraccount gesperrt ( ohne Begründung) ... - dieser Anbieter betreibt mehrere Casino ( z b. Slotspalace etc. ) - Rabidi N.V. dieser Anbieter ist in meinen Augen ( ein Anbieter der nur auf Gewinne aus ist ) ein Gewinn ist hier so gut wie nicht möglich!
Es ist schon verwunderlich, warum ein Anbieter mehrere Seiten mit dem gleichen Schema betreibt . Ein Casino - 10 Sterne .
Deposit
Einzahlung
games
Spiele
No prior verification is possible (if you win and pay out) it could also be rejected.
Keine vorherige Verifizierung möglich( sollte man Gewinnen und Auszahlen) könnte es auch abgelehnt werden.
Few free spins
Wenig Freispiele
Games, technically a disaster (not all games)
Spiele , technisch eine Katastrophe ( nicht alle Spiele )
Customer service bad
Kundenservice schlecht
PowerUp Casino
Hi romzykt,
Thank you for reaching out to us with your feedback, we are sorry to hear you had a bad experience with your account.
Please provide us with your account username so we can resolve this issue and give you a explanation as to why this happened.
Unfortunately, I was only able to test this casino for a few days. After a few deposits and withdrawals my account was closed without any reason, which is very annoying. The live customer service cannot provide any information about this and you are referred to the support email, where you do not receive an answer. I find this approach an absolute no-go.
Ich konnte dieses Casino leider nur wenige Tage testen. Nach ein paar Ein- und Auszahlungen wurde mein Konto ohne Angabe von Gründen geschlossen, was sehr ärgerlich ist. Der Live-Kundendienst kann dazu auch keine Angaben machen und man wird auf die Support Email verwiesen, wo man jedoch keine Antwort erhält. Dieses Vorgehen finde ich ein absolutes No-Go.
Account closed without explanation
Konto ohne Angabe von Gründen geschlossen
Proactive account verification not possible
Proaktive Kontoverifizierung nicht möglich
Nobody responds to the support email
Auf die Support Email antwortet niemand
PowerUp Casino
Hi doxxhopper93,
Thank you for the feedback.
We are sorry to hear about your bad experience and we look to rectify this for you as soon as possible. We will get support to look into this and find out why your account was closed.
Please provide us with you PowerUp Casino username so we can investigate this for you.
Just signed up today but i see visa min 60 euros not good a turn off really i only use visa i did try bank transfer but it aint working no way i depositing 60 euros when i see i am not verified since they no option yet must wait for email about sending documents seems unfair bet if i deposited 60 i be asked straight away then these casino s so unfair its ok sure ye dont use visa as money anyway edit no
Nice layout lots games
I wanted get verified straight away no option
PowerUp Casino
Hi Canning5004,
We appreciate the feedback.
If you wish to get verified, please contact our live support team who will take you through the process.
Regarding the Visa minimum deposit, we will look in to this and have it amended as soon as possible.
very poor rpt and support are rude and games also lags sometimes and diaappointed with guru that you gave them a above average
none
poor returns and support rude
PowerUp Casino
Hey Anonymized467
Thank you for your review, we pride ourselves on taking feedback such as yours for improvement in our operation and to ensure every player enjoys their time with PowerUp Casino.
We understand your frustration with the RTP, we can assure you we use industry standard RTP's which are set out by game providers all over the world and unfortunately with the nature of casino games there is variance to consider.
Regarding your lag on the site, we will happily take a look at your connection if you get in touch with our support team, we will look to rectify any issues as soon as possible.
We are hoping to make up for your poor support experience with a gesture of goodwill which will be credited to your account shortly, so you have a better experience going forward and we hope you are able to update your review here to reflect that we are looking to do what is right by our players.
Lousy casino, deliberately delaying payment of winnings. Customer service sucks. No further. Watch out for this one
Surkea kasino, viivyttelee tahallaan voittojen maksamista. Asiakaspalvelu surkeaa. Ei jatkoon. Varokaa tätä
Nothing
Ei mitään
They don't pay profits etc
Eivät maksa voittojs
PowerUp Casino
Hi Hve570,
Thank you for your feedback, we are sorry to hear about your bad experience with our customer support team.
Payments can sometimes take time to clear due to the amount, we need to make sure all checks are made and our due diligence is done properly. We hope you understand that there are procedures before a payment can be made.
We are hoping to make up for your poor support experience with a gesture of goodwill which we will credit to your account shortly. We hope you have a better experience going forward and that you are able to update your review here to reflect our dedication to resolving our customer's issues.
The casino has a very nice design. There are many deposit methods and the bonuses are great. That's it with the positive aspects, now for the negative ones:
The slots don't run smoothly and every hour the message "Server error" comes up and you have to restart the game. I deleted the browser history, etc. and still you get the error message every hour, which affects the gaming experience enormously.
Unfortunately, with a bonus you have no chance of meeting the sales conditions because the RTP is absolutely in the basement.
From my point of view, no license to see on the website, which makes me realize that it could be dangerous in case of a win.
All in all, not a reputable casino and not recommended.
Das Casino hat ein sehr schönes Design. Es gibt viele Einzahlungsmethoden und die Bonis sind toll. Das wars dann auch mit den positiven Aspekten nun zu den negativen:
Die Slots laufen nicht flüssig und jede Stunde kommt die Meldung "Serverfehler" man muss das Spiel neu starten. Habe den Browserverlauf usw gelöscht und trotzdem bekommt man jede Stunde die Fehlermeldung, das beeinträchtigt das Spieleerlebnis enorm.
Mit Bonus hat man leider keine Chance, die Umsatzbedingungen zu erfüllen da die RTP absolut im Keller ist.
Aus meiner Sicht, keine Lizenz auf der Website zu sehen, was mir deutlich macht, dass es gefährlich werden könnte im Falle eines Gewinns.
Alles in allem, kein seriöses Casino und nicht zu empfehlen.
Many game providers
Viele Spieleanbieter
Good bonuses
Gute Bonis
Many deposit methods
Viele Einzahlungsmethoden
Constant error messages in game
Ständig Fehlermeldungen im Spiel
Not a fair RTP
Keine faire RTP
No license from my point of view
Keine Lizenz aus meiner Sicht
PowerUp Casino
Hi Madea,
Sorry to hear about your technical issues. Sometimes this can be caused by software running in the background (such as VPN's) or slow bandwidth, however if you continue having issues, please contact our support who will help you trouble shoot your issues.
Regarding our license. You can see the direct link to our license in the footer of the all pages here is the direct link. (https://validator.antillephone.com/validate?domain=powerupcasino.com&seal_id=0b52618d1880ae805d891601b4473228d2b816eb4faf58ab8c21718a27fa0e80ee478b7619907766fc6b3ecf38f7a4f0&stamp=474a5cb3d1624d54991d1f05ab6f876f)
The casino has a wide range of games. The support is partially overloaded. Yesterday I deposited €150 because I was offered a 70% Easter bonus and 50 free spins on the homepage. After waiting 10 minutes in the chat I was told that management has decided that I won't get the bonus. I have not received an explanation. The offer was still valid for more than 6 hours at the time. You are lured here with an offer, which you then do not receive. I would not deposit here again and would not recommend it to any other player. If you already cheat with bonuses, then do this with payouts as well.
Das Casino hat eine große Auswahl an spielen. Der Support ist teilweise überlastet. Gestern habe ich 150€ eingezahlt, weil mir auf der Homepage ein Osterbonus in Höhe von 70% und 50 Freispiele angeboten wurden. Nachdem ich 10 Minuten im Chat wartete, sagte man mir, dass die Leitung entschieden hat, dass ich den Bonus nicht bekomme. Eine Begründung habe ich nicht erhalten. Das Angebot war zu dem Zeitpunkt noch mehr als 6 Stunden gültig. Man wird hier also mit einem Angebot gelockt, welches man dann nicht erhält. Ich würde hier nicht noch einmal einzahlen und empfehle dies auch keinem anderen Spieler. Wer schon bei Bonis betrügt, tut dies dann auch bei Auszahlungen.
Large selection of games
Große Spieleauswahl
Bonus bait offers not given after deposit
Bonus Lockangebote, die nach Einzahlung nicht gegeben werden
Sometimes very slow support in the chat
Teilweise sehr langsamer Support im Chat
PowerUp Casino
Hi Rfx199,
Sorry to hear you didn't receive the bonus offer. If you contact our support team directly, they will be happy to issue the bonus.
We will also submit a tech ticket to see why this bonus wasn't issued automatically.
Damn ever! The bonus is not earned and the withdrawal takes time. Maintenance just tells you to play more. Avoid and I'll take it further.
Paskin ever! Bonusta ei tulut ja kotiutus kestää. Ylläpito vain kehottaa pelaamaan lisää. Välttäkää ja minä vien asian eteenpäin.
PowerUp Casino
Hey Jahaa1,
Thank you for your feedback.
Our welcome bonus as well as our usual bonuses all are playable and are released as soon as the wagering requirements have been met, more details of the bonus terms and conditions can be found here - https://powerupcasino.com/en/promotions/welcome
Regarding withdrawals, these usually take between 1 to 3 days, however if we are still pending KYC documents, this time could be delayed. Please get in touch with our live support who will happily investigate your case and provide an update on your account.
Power up casino is a total scam. I have been going through verification for days now. And they got 10 day limit on verification Straight up cheats
PowerUp Casino
Hey Scaffolder,
Thank you for your feedback.
As a new casino, we are striving to improve our verification times, these usually are handled with in 48 hours if all documents provided are correct and legit.
Sometimes delays are unavoidable but we agree it's not acceptable, please accept our apologies and hopefully you give us a chance to rectify this in the near future.
The only advantage of the casino is the number of games and graphics. Unfortunately, the rtp cannot be determined, the casino is focused on earnings, thousands of spins on small stakes and there are practically no wins over 2-3 times the stake, free spins happened a few times but the winnings were max 10-20 times the stake. Shock like low rtp, no fun and wins just endless spins no win,l. Responsible gaming doesn't exist, you can't ask for account closures, and you can't set limits. Chat just asks to play more and more and doesn't help with that.
Jedynym atutem kasyna jest ilość gier i oprawa graficzna. Niestety rtp nie da się określić, kasyno nastawione na zarobek, tysiące spinów na małych stawkach i nie praktycznie ma wygranych ponad 2-3 razy stawka, kilka razy trafiły się free spins ale wygrane max 10-20 razy stawka. Szok jak niskie rtp, zero przyjemności i wygranych tylko spiny bez końca bez wygranej,l. Odpowiedzialna gra nie istnieje, nie można się doprosić zamknięcia konta i nie można ustawić limitów. Chat tylko prosi o grę więcej i więcej i nie pomaga w tym.
Number of games
Ilość gier
Graphic gray
Szara graficzna
Rtp close to 0
Rtp bliskie 0
No responsible gaming
Zero odpowiedzialnej gry
It had a level of chat support
Miało poziom pomocy przez chat
There are no payment methods
Nie widać sposobów wypłaty
PowerUp Casino
Hey Moniqa. Thank you for the feedback, we are happy you love the look of the site and the size of our portfolio of the games.
We are sorry to hear you had a bad experience on the slots, unfortunately we have no control over the RTP of the games on our side, these are managed and built in game by their respective providers which vary from game to game.
Regarding account closures and responsible gaming, please contact our online support and they will happily take you through the process of closing your account or discuss the many options we offer regarding responsible gaming.
Regarding the payment methods, while we are still a new casino, we are working on building our payment provider portfolios too and we should have all your regions popular payment methods by next month.
Best regards
PowerUP
Safety Index explained
Safety Index of PowerUp Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PowerUp Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.5/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
