Jana's career has always been about people. Having worked in various industries, whether its banking or insurance, player complaints are of great importance for her. This is also why she is dedicated to creating the best casino reviews for players so that their experience of Casino Guru is almost fl...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Jana K.
Author
Jana Kopecká
Casino Analyst & Complaint Specialist
Jana's career has always been about people. Having worked in various industries, whether its banking or insurance, player complaints are of great importance for her. This is also why she is dedicated to creating the best casino reviews for players so that their experience of Casino Guru is almost fl...
Not all payment methods are available for all countries
Casino screenshots
In-depth review
In this review, we break down Joo Casino. Our independent team used our casino review methodology to look at what stands out and what falls short. Our analysts went through the casino's Terms and Conditions, licenses, player complaints, support, and limits one by one. This helped them place this casino on a scale from safe and legit to a clear scam.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. With an Above average Safety Index of 7.9, Joo Casino is a decent choice for players. There are safer casinos out there, but this one holds up well. Carry on reading our Joo Casino review to make an informed decision whether or not this casino is the right fit for you.
Is Joo Casino fair and safe? Safety Index explained
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Joo Casino, we have looked closely into the Terms and Conditions of Joo Casino and reviewed them. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.
According to our approximate calculation or collected information, Joo Casino is a very large online casino. This casino has an average value of denied payouts in player complaints with respect to its size. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
We did not find Joo Casino on any relevant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
All of that, together with other factors considered in our review, has resulted in Joo Casino having a Safety Index of 7.9, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.
Note: According to our records, Joo Casino is related to 9 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Joo Casino. They had a negative effect.
Terms and Conditions of Joo Casino evaluated
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Joo Casino to be mostly fair.
Note: Read through and explore our specific findings from the T&Cs check here.
Joo Casino player complaints
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 0 complaints directly about this casino in our database, as well as 9 complaints about other casinos related to it. Because of these complaints, we've given this casino 4,858 black points in total, out of which 4,858 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of Joo Casino
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
Our database has a total of 130 user reviews of Joo Casino, giving it an Excellent User feedback rating. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Joo Casino company information and licenses
Joo Casino belongs to Stable Tech N.V and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
Joo Casino has a gambling license in Curaçao. Their license was granted by Curaçao Gaming Authority.
About payment methods and win and withdrawal limits
Joo Casino accepts 47 payment options. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, Pay Retailers, INSTADEBIT, Trustly Pay, Neosurf, Bitcoin (BTC), AstroPay, idebit, Bank transfer, Flexepin, Bitcoin Cash (BCH), Revolut, Litecoin (LTC), ING Bank, Ethereum (ETH), N26, Ripple (XRP), Sparkasse, Coinspaid, Binance Coin (BNB), Rapid Transfer, MiFinity, Dogecoin (DOGE), Allied Irish Banks (AIB), Tether (USDT), Raiffeisen Bank, Cardano (ADA), Bank of Ireland, Tron (TRX), Ulster Bank, CashtoCode, Interac, eZeeWallet, Itaú, Banco do Brasil, OXXO Pay, MuchBetter, Pay4Fun, Bradesco, Interac e-Transfer, UTORG, Binance Pay.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 3,000 per week
No win limit
EUR 15,000 per month
USD 3,000 per week
USD 15,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Language and support options
When evaluating an online casino, we take a close look at the languages supported and the customer support channels provided. The options available at Joo Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
24/7
Russian
24/7
German
24/7
Italian
French
Norwegian
Slovenian
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is something we value highly, as it can help you sort out any issues at Joo Casino. This includes potential difficulties with your account, withdrawals, and more. We would say Joo Casino has a good customer support based on the responses we have received during our testing.
Joo Casino casino games and slots
You can play these types of games at Joo Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Titles supplied by 179 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Habanero, Leander Games, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Dream Play, Belatra Games, MrSlotty, Relax Gaming, Betgames, BEON, Ainsworth Game Technology, Bullshark Games, Lucky Games, Pixmove, Sneaky Slots, Fantasma Games, Turbo Games, Platipus, Slotopia, Altente, RFranco Games, Lucky Streak, Amigo Gaming, Trusty Gaming, Wildcat Gaming, Mancala Gaming, Boomerang Studios, Spadegaming, Elbet, NetGaming, Trigger Button Studios, JDB Gaming, OneTouch, Urgent Games, Galaxsys, Flatdog, Revolver Gaming, Spinthon, Reevo, Bitpunch, Enjoy Gaming, PLAYHUB, Mascot Gaming, Four Leaf Gaming, Spinoro, Amusnet, Givme Games, Jade Rabbit Studio, Reel Play, Atomic Slot Lab, Slot Factory, Ela Games, 100HP Gaming, MGA, Comtrade Gaming, Max Win Gaming, JINX Gaming, Skywind Group, Ready Play Gaming, Caleta Gaming, Iconic21 (BETER Live), AvatarUX, Peter & Sons, F*Bastards, Esa Gaming, Imagine Live, Kitsune Studios, 3 Oaks Gaming, CT Interactive, Shady Lady, Games Global, Reel Web (Playtech), Winfinity, Just Slots, 4ThePlayer, Spin Fury Gaming, Tornado Games, LAMBDA gaming, 7777 gaming, Smartsoft Gaming, Formula Spin, Swintt, Win Fast, RevDev, Backseat Gaming, Ad Lunam, BF Games, Mad Hat Games, Ace Roll, Spribe, Gamomat, Expanse Studios, Foxhound Games, TrueLab Games, Kendoo, Spearhead Studios, NowNow Gaming, Betsolutions, SlotMill, Vivo Gaming, Onlyplay, Zeus Play, 7Rings Gaming, Oryx Gaming, Gaming Corps, Nucleus Gaming, Penguin King, FC, VoltEnt, Leap Gaming, Gamebeat, Koala Games, Hölle games, GameTimeTec, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Champion Club, Live Vegas, Fazi, Retro Gaming, Everest, PoggiPlay, NGM Game, Air Dice, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Golden Hero, Popiplay, Apparat Gaming, Jacks Club, Playzia, PatePlay, Original Games, EGT Digital, Thunderspin, Barbara Bang, Clawbuster, Rogue Gaming, Electric Elephant, Triple Cherry, 7Mojos, EURASIAN (EA) Gaming, Hacksaw Gaming, Netgame, Print Studios, Speedy Tomatoes, Ruby Play, Orbital Gaming, Ka Gaming.
Joo Casino bonus offers and codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.
As of right now, our database holds 8 bonuses from Joo Casino, including:
100% up to $3,000 and 100 extra spins
100% up to €3,000 and 100 extra spins
50% up to $4,000 and 50 extra spins
100% up to $4,000 and 50 extra spins
50% up to $8,000 and 50 extra spins
100% up to A$6,000 and 100 extra spins
50% up to €4,000 and 50 extra spins
50% up to €8,000 and 50 extra spins
Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.
Read more
Read less
Company info
Owner
Stable Tech N.V
Operator
Stabletech N.V.
Established
2014
Estimated annual revenues
> $5,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Joo Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Big casinoVery big group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at Joo Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12
Not Available: 3
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
An extensive slot variety and live casino games drive enjoyment, resulting in 69 positive comments from users.
Casino Bonuses
Joo Casino bonuses
Browse all bonuses offered by Joo Casino, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that Joo Casino does not offer any bonuses to players from your country.
Loyalty program
Joo Casino offers a loyalty program. Here is what you can get for achieving a higher status:
Free tournamentsLotteries
Summary of player reviews
Guru AI
Generous promotions delight most, as 63 positive comments contrast with 10 negative ones. Helpful VIP managers also enhance the bonus experience.
Payment methods
Payments
Browse an overview of payment methods supported by Joo Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(47)
Payment methods (47)
Transaction limits
Withdrawal limits
$15,000
per month
$3,000
per week
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
USDCADEURAUDBRLCHFJPYNOKNZDPLNRUB
Crypto
Supported crypto currencies.
ADABCHBTCDOGEETHLTCTRXUSDT
Summary of player reviews
Guru AI
Convenient withdrawals and options please many, though 57 positive comments are offset by 25 reports of delays and payout issues.
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
7 languages
EnglishFrenchGermanItalianRussian
2 more
All languages (7)
English
French
German
Italian
Russian
Norwegian
Slovenian
Live chat
Available in
3 languages
EnglishGermanRussian
All languages (3)
English
German
Russian
Customer support:
Available in
3 languages
EnglishGermanRussian
All languages (3)
English
German
Russian
Live chat rating
Good
Average response time: 4m
Based on 12 tests
Date and tester
Response time
Rating
22 May 2026
Jannete H.
5m
Bad
13 May 2026
Jannete H.
5m
Good
18 Mar 2026
Jana K.
Instant
Good
15 Aug 2025
Jannete H.
Not measured
Excellent
25 Jul 2025
Silvia S.
Not measured
Good
23 Oct 2024
Ayberk A.
Not measured
Good
07 Jul 2024
Jannete H.
Not measured
Good
03 Jan 2024
Ayberk A.
Not measured
Good
06 Jun 2023
Natalia B.
Not measured
Average
15 Jul 2022
Maria S.
Not measured
Good
04 Aug 2021
Viliam V.
Not measured
Good
15 Jun 2020
Zuzana S.
Not measured
Good
Summary of player reviews
Guru AI
Quick and helpful assistance defines customer support, evidenced by 42 positive comments compared to 17 negative ones.
User reviews
User reviews of Joo Casino
This is a place to share experience with Joo Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Excellent
Rated by 131 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Summary of player reviews
Guru AI
Players consistently praise the game selection and bonuses, while customer support also receives generally positive feedback. Verification processes and payments, however, appear to be areas where improvements could be made based on user reviews.
Casino Guru
We want players to understand gambling.
Browse user reviews
All
Bonuses (76)
Support (63)
Games (81)
Payments (88)
Verification (9)
Website and app (46)
• 5 days ago
I usually check the RTP before I even bother putting money into a slot, so I was actually looking through the game info here instead of just picking whatever is on the front page. Found quite a few games around the 96%+ range, which is where I normally start looking. Obviously RTP isn’t some magic button that makes you win, but I’d rather play a slot where I at least know what the long-term maths looks like.I also pay attention to volatility. Some of the high RTP games here are ridiculously slow for my taste, while others can go 50 spins without doing much and then suddenly throw a decent hit. I ended up making a little shortlist of games I actually like instead of jumping between random ones every session.What I liked is that there’s enough information to compare games without having to open ten different websites. The only annoying thing is that RTP isn’t always the first thing you see, so sometimes you have to dig into the game details.
good selection of high-RTP slots, plenty of different volatility levels, useful game info, easy to compare titles, good for players who actually check the maths before playing
RTP isn’t always easy to find, some high-RTP games can feel pretty slow, and the higher percentage obviously doesn’t guarantee better short-term results
• 2 weeks ago
Really enjoying the game library here. There’s plenty of variety, the design looks modern and everything runs without much fuss. I also like that customer support responds quickly instead of leaving you waiting forever
Huge game library
Fast customer service
Smooth website
Massive slot selection
Could have a few more search filters
• 1 month ago
Recently, everything went very smoothly at Joo Casino. I successfully withdrew my funds after a quick verification process, it took just a few hours (crypto). They also have an excellent selection of high-quality slots with good RTP.
Fast verification and withdrawal within a couple of hours (crypto)
Great selection of slots with high RTP
• 1 month ago
I was pleasantly surprised by how quickly Joo Casino processed my KYC. They only required the standard documents: an ID and proof of address. Everything was verified within 4 hours, and my first withdrawal was credited to my account that same evening.
I was pleasantly surprised by how fast the KYC process was
They asked for the standard documents
Verification took 4 hours
My first withdrawal was processed that same evening
• 1 month ago
A pretty good casino. I go there in the evenings to play the slots. Yesterday, I won $8,000 with a small deposit; the payout was quick, without any problems or excuses. Customer support is sometimes a little slow to respond, but there are no issues with withdrawals. Compared to other casinos, it's a pretty good one.
Ein ganz gutes Casino. Ich gehe abends hin, um an den Spielautomaten zu spielen. Gestern habe ich mit einer kleinen Einzahlung 8.000 Dollar gewonnen; die Auszahlung erfolgte schnell, ohne Probleme und ohne Ausreden. Der Kundensupport antwortet manchmal etwas langsam, aber bei den Auszahlungen gibt es keine Probleme. Im Vergleich zu anderen Casinos ist es ein ziemlich gutes Casino.
The payment was made quickly, without problems and without excuses.
Die Auszahlung erfolgte schnell, problemlos und ohne Ausreden.
There are no problems with the payouts themselves.
Bei den Auszahlungen selbst gibt es keine Probleme.
Compared to others, it's a pretty decent casino.
Im Vergleich zu anderen ein recht anständiges Casino.
Customer service can sometimes be a bit slow.
Der Kundenservice lässt manchmal etwas auf sich warten.
• 2 months ago
Excellent selection of games; I like the website; the customer support is excellent. The downside: there may be a slight delay in payments and responses, but it's not a big problem.
Great selection of games
Quality customer support
I like the website
Minor problems with payments and responses
• 2 months ago
Excellent games and a reasonable payout rate. If the service remains at the same standard, I’ll be happy to continue playing here.
The games are excellent The payout percentage is reasonably good If the service quality remains the same, I’ll continue enjoying playing here
• 2 months ago
I really enjoy playing the slot machines here. There's a great selection of games. I got a bonus, won $1,200, and withdrew my winnings. No problems at all. I recommend it.
I really enjoy playing slot machines
A wide selection of games
A $1,200 prize
The withdrawal went smoothly
Recommendation
• 2 months ago
It made it onto the list of legal sites! I play here from time to time, make a small deposit, and have withdrawn money a few times. I like playing slots at Joo Casino, there are lots of slots from different providers here.
Casinos on the list of legal sites
I've withdrawn money several times
Joo Casino offers a wide variety of slots from different providers
• 2 months ago
Tá na bónais anseo fíor-fhlaithiúil. Is díol sásaimh ar leith é gur féidir leat do chuid airgid a aistarraingt i ndáiríre; tá mo chuid buaite aistarraingthe go rathúil agam cúpla uair cheana féin. Is fiú súil a choinneáil amach do cheasaíneonna a bhfuil téarmaí mar iad seo acu.
Tá na bónais fíor-fhlaithiúil.
Tá sé go háirithe deas gur féidir leat an t-airgead a tharraingt siar.
Is fiú súil a chaitheamh ar cheasaíneonna a thairgeann téarmaí agus coinníollacha den sórt sin.
• 3 months ago
I have been playing at online casinos for several years, and this site truly stands out from the rest. The selection of games is excellent, ranging from classic titles to modern slots with outstanding graphics. I am especially happy with the option to make deposits and withdrawals using cryptocurrency, as it makes the process much faster and more convenient. The customer support team is quick to respond and genuinely helpful, rather than relying on standard, copy-and-paste replies. Before I switched to cryptocurrency, withdrawals to my bank card took almost two days to process, which was a little frustrating, although the money always arrived in the end. Now, with cryptocurrency, everything is excellent, as transfers are processed almost instantly. Overall, I consider this casino to be trustworthy. I hope they continue improving their service and remain honest with their players.
Excellent selection of games. Cryptocurrency makes deposits and withdrawals faster and more convenient. The support team is quick, responsive, and does not rely on generic replies. A trustworthy casino. I hope to see further improvements to the service and that the casino continues to treat its players honestly.
• 3 months ago
I liked that the responsible gambling tools were easy to find. Before I started, I set a minimum deposit limit; the setting was simple and clearly displayed in my account. This made me feel more comfortable using the site. I believe that casinos should make their control tools easy to understand, and this casino has done this task excellently.
Jeg likte at verktøyene for ansvarlig spill var enkle å finne. Før jeg begynte, satte jeg en minimumsgrense for innskudd; innstillingen var enkel og ble tydelig vist i kontoen min. Dette gjorde at jeg følte meg mer komfortabel med å bruke nettstedet. Jeg mener at kasinoer bør gjøre kontrollverktøyene lettforståelige, og dette kasinoet har klart denne oppgaven utmerket.
• 3 months ago
It's a lot of fun to play here. There's a great selection of slots, nice bonuses, and transactions are fast and easy. The customer support team also made a good impression.
An excellent selection of slot machines
Great bonuses on offer
Transactions are fast and easy
I also liked the customer support
• 4 months ago
Great bonuses, helpful support, and a user-friendly interface. Fast and easy transaction confirmation
A great bonus offer
The support service is really helpful
I like the theme's design
• 4 months ago
I judge casinos by how they behave after you win, not before. Anyone can look friendly when you're depositing money. The real test starts once you hit a decent cashout. So far this site hasn't pulled any verification marathon nonsense or suddenly gone silent after a bigger withdrawal. I uploaded my documents once, got verified pretty quickly and every pauout since then has been processed without weird delays or excuses. That alone already puts this casino above a lot of competitots I've tried over the years.
Withdrawals don't turn into a detective quest
Support replies like humans, not broken bots
New slot releases sometimes arrive a little late
• 5 months ago
What I like at Joo Casino that even after a rough session the casino gives something back. I hit a bad streak recently then got a cashback bonus the next day that helped me recover and eventually land a nice win. It feels soo good 🤑🤑🤑
Nice cashback
• 5 months ago
Hit an insane lucky streak and landed one of my biggest slots ever 😀😀😀 Had a bunch of questions about cashing out, but support jumped in fast, explained everything clearly, and even shared some helpful tips. Honestly, felt super confident the whole time, made the win even better!!
• 5 months ago
Unfortunately, in my case this was another one of the worse experiences with Stable Tech; apparently, there seem to be big differences between the casinos.
At 6 PM I received an email offering a 200% bonus or 200 spins, which was also displayed after logging in (screenshots available). I deposited using the code (the deposit page confirmed the bonus amount). The bonus has not been activated, and live chat has repeatedly stated that it has expired, despite a 10-minute-old screenshot from my login showing the offer.
Mistakes can happen, no problem. In 99% of cases, the request to have a manager check that the bonus has been offered is forwarded, you wait to use the deposit, and then you soon receive an email confirming that you have manually activated it.
Unfortunately, even after requesting to be forwarded and manually activated three times, I only received a message apologizing that the code had expired and a refund of the deposit was not possible. Well, I'll check what Revolut has to say about it this weekend. =) But honestly, if something is displayed incorrectly, okay, but why they can't just quickly check it and have a manager, rather than a chat agent, activate it is beyond me. If they can't handle such simple processes, then in my opinion, the casino isn't well-managed or the agents aren't properly trained, and you can imagine the problems that arise when bigger issues arise. Now I have to go through the hassle of initiating a chargeback for 20 euros, simply on principle – what a shame.
Leider in meinem Fall wieder eines der schlechteren Erfahrungen mit Stable Tech, offenbar scheint es da in den Casinos grosse Unterschiede zu geben.
um 18:00 email mit 200% oder 200 Spins Bonus erhalten, welche auch nach Login angeboten wurde (Screenshots vorhanden) und mit dem Code (Einzahlungssseite bestätigte den Bonusbetrag) einbezahlt. Kein Bonus aktiviert und Live Chat sagt 10x er sei bereits abgelaufen, trotz 10min altem Screenshot vom Login wo er offeriert wird.
Fehler können passieren, kein Thema. Bei 99% wird die Bitte, es von einem Manager prüfen zu lassen das der Bonus angeboten wurde dann weitergeleitet, man wartet mit dem Nutzen des Deposits und bekommt dann bald ne Mail das man es manuell aktiviert hat.
Hier leider auch auf 3x bitte um weiterleitung und manuelle Aktivierung nur der Hinweis es tät ihm leid und der Code sei abgelaufen, eine Rückzahlung der Einzahlung nicht möglich - nungut, werde ich dann am Wochenende mal schauen, was Revolut dazu sagt =) Aber ganz ehrlich, wenn mal sowas falsch angezeigt wird okee aber das man dann das nicht kurz prüfen und von einem Manager aktrivieren lässt als Chat Agent bzw. nicht kann, bleibt mir ein Rätsel. Wenn man solch einfachen Prozesse nicht kann, ist ein Casino meiner Meinung nach nicht gut gemanaged bzw. die Agenten nicht gut trainiert und man kann sich ausmalen wie es bei grösseren Problemen dann Probleme gibt. Nun hab ich den Aufwand das Chargeback anzustossen wegen 20 Euro, einfach aus Prinzip - schade.
• 5 months ago
Quick withdrawals and plenty of payment options are exactly what I look for, and this place delivers. There's a huge selection of slots, so it never gets boring, and support is always helpful. After trying many casinos, Joo definitely stands out as one of the better ones.
• 5 months ago
Bonuses here are actually worth it. Withdrawals don't take forever like in most casinos
Good bonuses
Quick withdrawals
• 6 months ago
The interface is smooth, withdrawals are handled without unnecessary delays, and the game variety feels well-curated rather than overhelming
• 8 months ago
I spent several hours playing blackjack and roulette and didn't notice any delays. The live casino section is very exciting. After a few successful rounds, I cashed out $200, and the money was in my account the next day. Overall, I had a pleasant experience, and everything went smoothly.
• 8 months ago
I got a nice bonus on my first deposit, and the wagering requirements are standard. The selection of games is good, and the RTP seems pretty high to me. The customer support works in real time, not through bots. So I liked Joocasino a lot.
Jeg fikk en fin bonus på mitt første innskudd, og omsetningskravene er standard. Utvalget av spill er bra, og RTP virker ganske høyt for meg. Kundesupporten fungerer i sanntid, ikke gjennom roboter. Så Joocasino likte jeg godt.
• 9 months ago
Compared to others, they offer really fair bonus terms here. I took advantage of the deposit bonus, spent time fulfilling the wagering requirements, and then successfully withdrew my winnings. A huge plus was that I didn't encounter any strange hidden conditions that sometimes cancel your winnings for no apparent reason. It's nice to be here.
• 11 months ago
I am hooked on the same slot that everyone is talking about. Unsuccessful attempts, almost successful ones, endless spins. But everyone goes through this, so a couple of deposits solved my problem. Then I hit a winning streak and, with the help of prompt support, who figured out why the game wasn't opening for me, I was able to finish playing and withdraw my winnings of €250. My modest balance doubled in a couple of games. I didn't find any downsides. Everything loads and doesn't lag. I haven't seen anything like this in a long time.
I was able to withdraw my money
Download speed
• 11 months ago
I visited the website and played some slots. It was a pleasant experience to play at an online casino. There is a wide range of games available here. There are many options for depositing and withdrawing money. I don't know why people don't write about this more. To understand it, one has to try it.
Jeg besøkte nettstedet og spilte noen spilleautomater. Det var en hyggelig opplevelse å spille på et nettcasino. Det er et stort utvalg av spill tilgjengelig her. Det er mange alternativer for innskudd og uttak av penger. Jeg vet ikke hvorfor folk ikke skriver så mye om dette. For å forstå det, må man prøve det.
• 12 months ago
The descriptions of promotional offers at Joo Casino are clear and understandable. The explanation of how the Bonus Shop works leaves no doubt as to how points work. The interface is not overloaded, which makes navigating the website or app very easy. A huge library of games. It's hard to know where to look first. I approve, and I'm waiting to withdraw my first winnings here.
• 1 year ago
It has it all: baccarat, live dealer games, tournaments. The live tables create the feeling of a real casino. The tournaments offer big prize pools. Bitcoin payouts are fast. They also give free spins. I don't know what could be better than this platform. It never gets boring and never ceases to impress.
Den har alt: baccarat, live dealer-spill, turneringer. Live-bordene skaper følelsen av et ekte casino. Turneringene tilbyr store premiepotter. Bitcoin-utbetalinger er raske. De gir også gratisspinn. Jeg vet ikke hva som kunne vært bedre enn denne plattformen. Den blir aldri kjedelig og slutter aldri å imponere.
Bitcoin
Bitcoin
Game
Spill
• 1 year ago
The casino has several fraudulent activities, especially since they check and verify documents and then revoke them within a few minutes. When questions are asked, they receive dubious answers. Accordingly, the casino tries everything to avoid paying out.
Das Casino hat mehrere betrügerische Aktivitäten, zumal sie Dokumente überprüfen und verifizieren und innerhalb von wenigen Minuten dann wieder widerrufen. Auf Rückfrage kommen dann dubiose Antworten. Dementsprechend versucht das Casino alles zu tun, um nicht auszuzahlen.
Many games
Viele Spiele
Many payment methods
Viele zahlungsmethoden
Fraudulent support
Betrügerischer support
Payments are delayed
Auszahlungen werden hinausgezögert
• 1 year ago
I mainly play short sessions, and Joo Casino is perfect for me. The daily Joo Slot free spins and Monday Reload make the games enjoyable. The site keeps me entertained for hours. I like that you can raise your bets here. Even with a $20 bet, there's sentense, like I get goosebumps when I hear the right sounds and sound effects in the games. I thrive on that intensity!!!
Discussion
Joo Casino discussion
Discuss anything related to Joo Casino with other players, share your opinion, or get answers to your questions.
Guru AI
![Joo Casino Review – Expert & Player Ratings [2026]](https://static.casino.guru/res/cc26f89e34ef12cd4dac6731c76aaaa5a/images/casinoguru_logo.svg){kind=logo}
