Joo Casino Review

Name: Joo Casino Review
Item: Joo Casino
Rating: 8.9
Author: Natalia Burlutskaia

8.9/10 Very good reputation BY CASINO GURU

Show available casinos

Joo Casino Review

Doesn't accept players from Virginia

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Visit Casino

Show company details

Payment methods

Show all (23)

Withdrawal limits

per month

$12,000

per week

$2,500

Owner Dama N.V.

Established 2014

Projected annual revenues

> $1,000,000

Licensing Authorities

Curaçao (GCB)

Overview Bonuses User reviews 56 Reputation explained Discussion 11 Payment methods 23

Joo Casino Review

We've thoroughly reviewed Joo Casino and gave it a very good reputation rating, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Joo Casino is related to other online casinos listed below and its rating is also positively influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Joo Casino is a medium-sized online casino revenue-wise. However, it's a part of a big group of related casinos with high combined revenues. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We have found no relevant complaints about this casino.

Warning: Joo Casino has certain sections of Bonus Terms and Conditions that we consider to be unfair to the casino's players. These might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Based on all of the information mentioned in this review, we can conclusively say that Joo Casino is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.

Read more Read less

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (23)

Withdrawal limits

per month

$12,000

per week

$2,500

Games
Show all (15)

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

No craps

Keno

Scratch cards

No eSports betting

No crash games

Language options

English website

All languages (10)

English customer support

All languages (10)

English live chat

All languages (3)

Game providers
Show all (97)

Positives

The casino is Bitcoin-friendly
Popular progressive jackpot slots
Huge selection of game providers
Live chat support is available 24/7
Massive selection of games including wide variety of live dealer games

Negatives

Many restricted countries
Not all payment methods are available for all currencies

Interesting facts

Small international casino
Average monthly withdrawal limit

Author & Guarantor: Natalia Burlutskaia Last updated: 06 Jul 2022 Anything incorrect or missing? Let me know

Joo Casino bonuses

Browse all bonuses offered by Joo Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Joo Casino

This is a place to share experience with Joo Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

3.3

Rated by 56 users

5 19x

4 14x

3 3x

2 3x

1 17x

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

andrecorreia432

Novice

• 1 week ago

bad casino, you deposit without any issue...

For withdraw money ( casino close my account with 400€ ) and till today dont have any new about where is my money just ask for wait.

dont have anything positive here

SCAMMMMM dont entry in this casino
#moneyeaters( for sure casino pay for some persons to give good feedback)
Till today i keep waiting the money.

Antje77

Unregistered user

• 2 weeks ago

For payout they require very private information. Not only the usual like ID,proof of address and proof of payment. So far needed to send over 10 documents. Still not sufficient. For me it looks like stealing your identity. BE CAREFUL

Gyrocopter98

Visitor

• 2 weeks ago

This casino is wild with their bonuses, but their terms are making me question myself why would I use them, cause bonuses are strict. % deposit bonuses are nice, other are not so. Nice design by the way, no problems on my mobile device, and everything works as intended/

Some bonuses are useful
Nice money operation speed

Other bonuses are useless for me

danykurl

Visitor

• 2 weeks ago

Withdrawals take a long time. It is very long compared to other casinos. Holds withdrawals for no reason.

Holds withdrawals for no reason.

Hält Auszahlungen ohne Grund zurück.

ProDreamer

Novice

• 3 weeks ago

I am not a gambler, simply saying I play from time to time, using bonuses and free spins. They've got many weekly stuff, although project is not new, it seems lively.

Bonuses in abundance
Games for those bonuses are good too

Lacking design and not clear enough interface on portable version of website

AboveAndBeyond

Visitor

• 3 weeks ago

I love casinos that let you to start gambling right away. First steps here got me several bonuses, including free spins and deposit % bonus. Wager was quite low actually. Did not love slot selection, but slots themself are quite fair, I got through. Not much to withdraw, but in two days my withdrawal became approved and I got my money via fiat.

Fair gaming and money operations

I couldnt contact supports via site so I had to write them an email

MarinaMandarina

Novice

• 1 month ago

I'd love to give Joo 5 stars but I think there are more things to be done to name this casino perfect. Firstly I'd love to thank their support team whom tried their best to give me good moments without being interrupted by technical issues. Second thing are bonuses which are always handy, and I'd love to see more of them in future. Third thing is withdrawal, I got my payments quite fast, I've seen only one casino who were this fast with approving of account. Maybe cause I was attaching my data right from the start.

Support, withdrawal, slots, and bonuses

Mobile layout doesnt work sometimes and while me being mostly on my phone it drags it down for me

gdeluca926

Novice

• 1 month ago

My account was approved....then I paid in and played....but the problem started with the payout and the publishers always sent the same document which I had 1 day before 100 times in various forms, screenshots or PDFs or scanned, so if one akkount is verified then it's done for me here are rip off no seriousness never again

Jack12345678

Unregistered user

• 1 month ago

Deposit easy, pay out rather a huge problem!

Definitely not recommended, please don't fall for it .. choose a real and fair casino

No payment

Keine Auszahlung
Bad site

Schlechte Seite
Support in other language

Support in anderer Sprache
All fake shit

Alles Fake shit

Anitza

Unregistered user

• 1 month ago

This casino scams people, I opened an account from Spain and let me deposit and then I won about 800 euros that never entered my account making excuses, and in the end in the terms and conditions Spain was a restricted country but the deposit of 90 euros I took it, it's a scam, you never make an account here

scammers

Estafadores

SmokePlumes

Novice

• 2 months ago

Navigation through the site can be challenging on mobile version. Especially regarding deposit and withdraw. Always, I repeat, always contact support if you don’t understand something. They are cool guys and reply quick enough.

good customer services and support
provider selection is wild
promos for every thing - registration, deposit etc

mobile version of site

GilFrog

Novice

• 2 months ago

Pleasant experience in general. If you are going to choose Joo as your platform for gambling, you should take every opportunity and claim all the bonuses. That way you can maximise your chance to win something and withdraw some money. You are welcome :)

bonus system especially for new players
easy registration

I dont know why I occasionally encounter connection problems on their website

Thomasandrewdent90

Advanced Novice

• 2 months ago

absolute scam of site i was playing with them for years and lost hundreds of thousands of dollars then finally won a 100k jackpot and they let me withdraw 4k in bitcoin then the next day i was locked out of my account and refused to tell me why and still waiting to hear anything back from them. the company owns other casinos that im still active on there sites which makes no sense! there happy to keep taking your money and as soon as you win something decent they will lock you out of your account!

whole organisation is a scam do not trust

Twister

Novice

• 2 months ago

JOO great casino. Great and quick Customer service. Very quick response. The vip manager is awesome always providing bonuses when asked. Great casino to play and kill time. Once verified quick withdrawals.

AscendedMe87

Visitor

• 3 months ago

Great casino overall. I’m not the luckiest person, but I enjoy the process of gambling. Top providers and slots. Actually I like that there are so many reload options and bonuses. Live action casinos are cool, but nerve wracking sometimes, I don’t know why. Also, I hope they will add video poker and correct some flaws in the banking sector.

Cloward

Unregistered user

• 3 months ago

If bonus codes have expired, this will not be displayed when you deposit and can be used without any problems. The support only tells you that I should ask in the chat beforehand whether the code is still valid. Absolutely no insight and no accommodation, so the casino is absolutely not recommended. At other casinos I know that a message appears Bonus code expired.

casinogandalf

Visitor

• 4 months ago

I deposited €250 and used the 100% (with 100FS) welcome bonus.

Normally a wager of 50x is too high for me, but I thought that with the right choice of slots and the right bet it should be possible. This is a Softswiss Casino from the DAMA NV Group, which I trust.

I had to wager a total of €12,500 and only had 5 days to do it.

Overall the casino has a good selection of games. The displayed RTP ranges from 94.2% - 96.7% with the most well-known providers.

For me, as an experienced gambler, the feel of the game seemed quite spongy and strange. With 50 autospins, there were initially 15-30 dead spins, which were then balanced out by a 20-30x. Exhausting with highly volatile slots. To be honest, after the 3rd of 5 days, I thought I would manipulated slots But again and again the slots with high wins have convinced me otherwise: Several wins over 500x - 2500x.

Day 5: Wager successfully completed with a nice amount.

Verification was quick after request via chat and the withdrawal was processed within 4 hours which I find remarkable for a new casino.

Unfortunately, the payout is not in real time, which you should not expect from an Australian casino as a German player. (Fees, bank transfer, etc.)

Conclusion: Wagering €12,500 was a hard piece of work with (really) extreme lows and highs. In the end everything worked out great and I am ultimately satisfied. The slots were great too.

Good RTP of the slots

Gute RTP der Slots
Fast verification

Schnelle Verifizierung
Fast withdrawal processing

Schnelle Bearbeitung der Auszahlung
Very large selection of slots

Sehr große Auswahl an Slots
You can play multiple slots at the same time

Man kann mehrere Slots gleichzeitig Spielen
Lots of top slots available for wagering (!)

Viele Top Slots für das wagern verfügbar (!)
VIP program and bonuses

VIP Programm und Boni

Strange feel with extreme lows and highs

Merkwürdiges Spielgefühl mit extremen Tiefen und Höhen
Big wager of 50x on the bonus and only 5 days left

Großer Wager von 50x auf den Bonus und nur 5 Tage Zeit

WildRider45

Junior Apprentice

• 4 months ago

Casinos on the Softswiss platform are becoming increasingly popular among players. First of all, thanks to the fast verification, which is usually carried out directly in the chat and the quick withdrawal of winnings to electronic payment cards.

In Jo casino, in addition to a quick withdrawal of funds, you will also find an extensive bonus program and many bonuses.

Markalc

Advanced Novice

• 5 months ago

Personally, I can only advise against this casino.
25 times deposited no profit.
The winnings in the games are very low, mostly so low that they are lower than the stake.
Free spins in the games very rare.
If you could ever win, the reels jump further so that you don't win.
The gameplay is always the same 80% of the time. First a win then win rare and low all at once the game reloads then just nothing. The only time you get big wins is when you get free spins from casinos through deposit bonuses etc. The profits are then so high that the wagering requirements cannot be met. And if need be, you get such a high profit with free spins in the last spin that the turnover conditions cannot be met

Selection of games

Auswahl an Spielen
Deposit possible

Einzahlungs möglichk

Everyting everything

Alles ,alles

AllantTheKing

Junior Apprentice

• 5 months ago

Joo Casino has a huge gaming catalog, which has about 5,000 titles – you can find anything in its assortment. The software is presented from more than 70 manufacturers – among them there are 1×2 Gaming, Amatic, BGaming, Big Time Gaming and many others.

In terms of bonuses, the institution is generous, as it offers a whole package of offers for new customers, as well as several types of reloads for regular players. The choice of payment methods is good (bank cards and electronic wallets), and the withdrawal of funds is prompt.

Ella092

Junior Apprentice

• 6 months ago

I deposited 20 euros at this casino and got a bonus of 50% plus 25 free spins. With this money I managed to win 1000 euros. Bonus was also fully fulfilled. After the successful verification I wanted to withdraw this money. After a few minutes, however, I would find that my money had been canceled and I only had 200 euros in my account. So 800 euros were gone. In the live chat I was told that I had violated the bonus terms and conditions. I have read this completely and carefully. And nowhere is it written what the maximum profit is. Nowhere. When I asked why it wasn't in the bonus conditions, I didn't get an answer. I filed a complaint because I feel betrayed. I won 1000 euros and I want this amount. Apart from the fact that I myself cannot pay out the 200 euros because the minimum payout amount is 500 euros. It is said that you cannot continue playing because everything that goes over 200 euros will be cancelled. That means you never see your money in this casino. Hands off !!!!!

No payment

Keine Auszahlung
Amount will be cancelled.

Betrag wird storniert.

mws1

Apprentice

• 6 months ago

Incorrect information on the casino's website, e.g. bonus conditions are actually three days (welcome bonus 100%) and not seven days, payout limits and methods are also not correct, etc.. The casino is spreading false information here, one could also say it is lying. .. Surely there are other surprises. Actually zero stars

Deposit once and never again

Einmal einbezahlt und nie wieder

Incorrect bonus terms

Falsche Bonusbedingungen
Incorrect payment methods

Falsche Zahlungsmethoden

rile15

Senior Apprentice

• 8 months ago

Casino disaster, it's a bottomless black hole, you can't win even 5% of what you pay for.

Nice welcome bonus

Lep bonus dobrodošlice
Lots of games

Puno igara
The only thing I can praise

Jedino to je što mogu pohvalti
I don't know what else to write for the good of the casino

Neznam više šta da napišem za dobro kazinoja

They get nothing out of the 100% bonus

Od 100 % bonusa dobijo ništa
Of the 50 free spins they get at the end of the bonus, they hit an incredible 0.70 cents

Od 50 bezplatnih okreta što sam jih dobijo kraj bonusa pogodijo nevjerojatnih 0,70 cenata
I don't think this casino will see me again

Mislim da me ovaj kazino neče više vidjeti

Anonymized198

Apprentice

• 9 months ago

It looked good at first. The first impression was also positive.
Then they are heavy, they call you and write at any time of day or night.
They make you play everything, even the soul.
Incredible scammers who play on the shoulders of others.

Games proposed

Giochi proposti

Chat and email assistance

Assistenza chat e mail
Various rip offs

Fregature varie

thedonpitt

Junior Apprentice

• 1 year ago

the visual is quite appealing
very large range of games, providers
sportsbook...very few options...no live cashout, editing,promotion

visual
lots of choice of games
sportbook
strong responsible gaming tool

i wagger above average....nothing good come out of it

vitoria2143

Junior Apprentice

• 1 year ago

I didn't like the casino. I found it awful not being able to play all games with the chosen currency in my account. Most games have not been adapted for all currencies. There were several games that I missed playing because I didn't have it in my currency. I don't enter this casino anymore.

nothing

nada
nothing positive

nada positivo
nothing positive

nada positivo

Most games are not adapted for the chosen currency.

A maioria dos jogos não são adaptados para a moeda escolhida
It is very difficult for the slots to release any prizes

Muito dificil os slots soltar algum premio

Reputation rating of Joo Casino explained

Take a look at the explanation of factors that we consider when calculating the reputation rating of Joo Casino. The reputation rating is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

8.9/10 Very good reputation

Casino group revenues (last 4 years): Medium

Terms and conditions: Mostly fair

Blacklists: None

Size to complaints ratio : Very good

Other factors: Neutral

Responsible gambling tools: Very good

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about Joo Casino and related casinos (139)

139 All 5 Opened 0 Not solved 54 Solved 80 Rejected

	Deposit Limits & fees	Withdrawal Limits & fees	Withdrawal Time	More info
Skrill	$20 - ? No Fee	$20 - ? No Fee	-	How to use Skrill
Neteller	$20 - ? No Fee	$20 - ? No Fee	-	How to use Neteller
ecoPayz	$20 - ? No Fee	$20 - ? No Fee	-
Mastercard	$20 - ? No Fee	$20 - ? No Fee	1 - 3 days
VISA	$20 - ? No Fee	$20 - ? No Fee	1 - 3 days
Pay Retailers	$10 - ? No Fee	$10 - ? No Fee	-
InstaDebit	$20 - ? No Fee	$20 - ? No Fee	-
Neosurf	$20 - ? No Fee	$20 - ? No Fee	-
Maestro	$20 - ? No Fee	Not Available	-
Bitcoin	0.2 mBTC - ? No Fee	0.2 mBTC - ? No Fee	-
AstroPay	$10 - ? No Fee	$10 - ? No Fee	-
iDebit	$20 - ? No Fee	$20 - ? No Fee	-
Bank transfer	Not Available	$100 - ? No Fee	3 - 5 days
Flexepin	Can$20 - ?	Not Available	-
Ethereum	Ξ0.01 - ? No Fee	Ξ0.01 - ? No Fee	-
Litecoin	Ł0.01 - ? No Fee	Ł0.01 - ? No Fee	-
Dogecoin	1 Ð - ? No Fee	1 Ð - ? No Fee	-
Interac	$20 - ? No Fee	$20 - ? No Fee	-
MuchBetter	$20 - ? No Fee	$20 - ? No Fee	-
Pay4Fun	$10 - ? No Fee	$10 - ? No Fee	-
MiFinity	$20 - ? No Fee	$20 - ? No Fee	-
SticPay	$20 - ? No Fee	$20 - ? No Fee	-
Interac e-Transfer	-	-	-

Joo Casino Review

Joo Casino Review

Bonuses

Payment methods

Games Show all (15)

Language options

Game providers Show all (97)

Casinos related to Joo Casino (3)

N1 Casino

SlotHunter Casino

N1 Bet Casino

Positives

Negatives

Interesting facts

Joo Casino bonuses

Casino Guru

We want players to understand gambling.

User reviews of Joo Casino

Casino Guru

We want players to understand gambling.

Reputation rating of Joo Casino explained

Unfair terms and conditions

Casinos related to Joo Casino (3)

N1 Casino

SlotHunter Casino

N1 Bet Casino

Complaints about Joo Casino and related casinos (139)

Complaints directly about Joo Casino

Case closed

Disputed amount: 660 R$

The player's unable to withdraw his winnings.

Case closed

Disputed amount: €50

The player's unable to withdraw his money.

Case closed

Disputed amount: €400

Player's account has been blocked.

Case closed

Disputed amount: €5,000

Player’s withdrawal has been delayed.

Case closed

Disputed amount: €112

Player’s struggling to withdraw his winnings.

Player stopped responding

Disputed amount: €500

Withdrawal of player's winnings has been delayed.

Player stopped responding

Disputed amount: €900

The player struggles to withdraw his balance.

Case closed

Disputed amount: A$4,000

Player’s withdrawal has been delayed.

Player stopped responding

Disputed amount: €3,000

Player is struggling to verify.

Player stopped responding

Disputed amount: €1,000

Player is struggling to verify his account.

Unjustified complaint

Disputed amount: A$100,000

Player’s winnings were cancelled.

Insufficient evidence from player

Disputed amount: €800

Player is complaining about overall casino experience.

Case closed

Disputed amount: A$128

Player’s struggling to receive a refund.

Case closed

Disputed amount: €1,000

Player's winnings were capped.

Case closed

Disputed amount: €2,500

Player’s withdrawal has been delayed.

Case closed

Disputed amount: €70

Player’s account has been blocked.

Player stopped responding

Disputed amount: €100,000

The player struggles to withdraw his winnings.

Other

Games
Show all (15)

Game providers
Show all (97)