Rated by 178 users
In this review of Joo Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. In terms of player safety and fairness, Joo Casino has a High Safety Index of 8.6, which makes it a recommendable casino for most players. Continue reading our Joo Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Joo Casino, we have looked closely into the Terms and Conditions of Joo Casino and reviewed them. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.
According to our approximate calculation or collected information, Joo Casino is a very large online casino. In relation to its size, it has a low value of withheld winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
We did not find Joo Casino on any relevant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
On the whole, also considering other contributing factors in our assessment, Joo Casino has achieved a Safety Index of 8.6, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Joo Casino to be mostly fair.
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 0 complaints directly about this casino in our database, as well as 4 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,533 black points in total, out of which 1,533 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
Our database has a total of 179 user reviews of Joo Casino, giving it an Excellent User feedback rating. To view the casino's user reviews, navigate to the User reviews part of this page.
Joo Casino belongs to Dama N.V. and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
Joo Casino has been granted licenses by authorities in the following countries or regions: Curaçao (Curaçao Gaming Control Board), Estonia.
Joo Casino accepts 39 payment options. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, Pay Retailers, INSTADEBIT, Trustly Pay, Maestro, Neosurf, Bitcoin (BTC), AstroPay, idebit, Bank transfer, Flexepin, Bitcoin Cash (BCH), Litecoin (LTC), Ethereum (ETH), Ripple (XRP), Coinspaid, Binance Coin (BNB), Rapid Transfer, MiFinity, Dogecoin (DOGE), Tether (USDT), Cardano (ADA), Tron (TRX), CashtoCode, Interac, Itaú, Banco do Brasil, OXXO, MuchBetter, Pay4Fun, Bradesco, Interac e-Transfer, UTORG, Binance Pay.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
| Withdrawal limits | Win limits |
|---|---|
| EUR 2,500 per week | No win limit |
| EUR 12,000 per month | |
| USD 2,500 per week | |
| USD 12,000 per month | |
| NOK 25,000 per week | |
| NOK 120,000 per month | |
| CAD 3,750 per week | |
| CAD 18,000 per month | |
| AUD 5,000 per week | |
| AUD 25,000 per month | |
| BRL 17,500 per week | |
| BRL 84,000 per month | |
| JPY 325,000 per week | |
| JPY 1,560,000 per month | |
| NZD 3,750 per week | |
| NZD 18,000 per month | |
| PLN 11,250 per week | |
| PLN 54,000 per month | |
| RUB 200,000 per week | |
| RUB 960,000 per month |
When reviewing online casinos, we collect information about their customer support and language options. The table below contains information about the languages at Joo Casino.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
24/7 |
| Portuguese | |
|
24/7 |
| Russian | |
|
24/7 |
| German | |
|
24/7 |
| Finnish | |
 |
|
| Italian | |
|
|
| French | |
|
|
| Norwegian | |
|
|
| Estonian | |
|
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Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Since customer support can assist you with problems related to registration process at Joo Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Joo Casino has a good customer support based on the responses we have received during our testing.
You can play these types of games at Joo Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
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Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. There are 7 bonuses offered by Joo Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Browse all bonuses offered by Joo Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Joo Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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