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Joo Casino Review
Doesn't accept players from Virginia
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Visit Casino
Payment methods
Show all (39)
  • Skrill
  • Neteller
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Pay Retailers
  • InstaDebit
Withdrawal limits
 per month
$12,000
 per week
$2,500
Dama N.V.
2014
> $5,000,000
OverviewBonusesUser reviews162Safety Index explainedDiscussion59Payment methods39

Joo Casino Review

In this review of Joo Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. In terms of player safety and fairness, Joo Casino has a High Safety Index of 8.9, which makes it a recommendable casino for most players. Continue reading our Joo Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Is Joo Casino fair and safe? Safety Index explained

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of Joo Casino, we have looked closely into the Terms and Conditions of Joo Casino and reviewed them. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.

According to our approximate calculation or collected information, Joo Casino is a very large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

We did not find Joo Casino on any relevant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

On the whole, also considering other contributing factors in our assessment, Joo Casino has achieved a Safety Index of 8.9, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.

Note: To the best of our knowledge, Joo Casino is associated with 3 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Joo Casino. The relationship between these casinos has led to a higher Safety Index than it would have been otherwise for this casino.

Joo Casino T&Cs

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Joo Casino to be mostly fair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Joo Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database.

User feedback and assessment of Joo Casino

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

Our database has a total of 164 user reviews of Joo Casino, giving it an Excellent User feedback rating. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Joo Casino company information and licenses

Joo Casino belongs to Dama N.V. and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.

Joo Casino has been granted licenses by authorities in the following countries or regions: Curaçao (Curaçao Gaming Control Board), Estonia.

About payment methods and win and withdrawal limits

Joo Casino accepts 39 payment options. This includes: Skrill, Neteller, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Pay Retailers, InstaDebit, Trustly, Maestro, Neosurf, Bitcoin (BTC), AstroPay, iDebit, Bank transfer, Flexepin, Bitcoin Cash (BCH), Litecoin (LTC), Ethereum (ETH), Ripple (XRP), Coinspaid, Binance Coin (BNB), Rapid Transfer, MiFinity, Dogecoin (XDG), Tether (USDT), Cardano (ADA), Tron (TRX), CashtoCode, Interac, Itaú, Banco do Brasil, OXXO, MuchBetter, Pay4Fun, Bradesco, Interac e-Transfer, UTORG, Binance Pay.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
EUR 2,500 per week No win limit
EUR 12,000 per month
USD 2,500 per week
USD 12,000 per month
NOK 25,000 per week
NOK 120,000 per month
CAD 3,750 per week
CAD 18,000 per month
AUD 5,000 per week
AUD 25,000 per month
BRL 17,500 per week
BRL 84,000 per month
JPY 325,000 per week
JPY 1,560,000 per month
NZD 3,750 per week
NZD 18,000 per month
PLN 11,250 per week
PLN 54,000 per month
RUB 200,000 per week
RUB 960,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. The table below contains information about the languages at Joo Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Portuguese Yes Yes Yes24/7
Russian Yes Yes Yes24/7
German Yes Yes Yes24/7
Finnish Yes No No
Italian Yes No No
French Yes No No
Norwegian Yes No No
Estonian Yes No No

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Since customer support can assist you with problems related to registration process at Joo Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Joo Casino has a good customer support based on the responses we have received during our testing.

Joo Casino casino games and slots

You can play these types of games at Joo Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 155 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Leander Games, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, High 5 Games, Belatra Games, MrSlotty, Relax Gaming, Betgames, Ainsworth, Bullshark Games, Lucky Games, Fantasma Games, Turbo Games, Platipus, Slotopia, Altente, Wizard games, Authentic Gaming, RFranco Games, Lucky Streak, Amigo Gaming, Mancala Gaming, Spinmatic, Boomerang Studios, Spadegaming, ElCasino (TVBET), OneTouch, Flatdog, Revolver Gaming, Spinthon, Reevo, Enjoy Gaming, Mascot Gaming, Spinoro, Four Leaf Gaming, Amusnet (EGT), Givme Games, Jade Rabbit Studio, PGsoft (Pocket Games Soft), Reel Play, Atomic Slot Lab, TVBet, Slot Factory, RCT Gaming, 100HP Gaming, MGA, Max Win Gaming, OctoPlay, Skywind Group, Ready Play Gaming, Iconic21 (BETER Live), Caleta Gaming, AvatarUX, Live88, Blue Guru Games, 3 Oaks Gaming, CT Interactive, Games Global, Reel Web (Playtech), Winfinity, Hub88, Vibra Gaming, Golden Rock Studios, 4ThePlayer, Mplay, Tornado Games, Smartsoft Gaming, Prospect Gaming, Swintt, Win Fast, Backseat Gaming, LIVE Solutions, Ad Lunam, BF Games, Spribe, Gamomat, Expanse Studios, Arcadem, TrueLab Games, Atmosfera Live, Spinza , Spearhead Studios, RAW iGaming, Betsolutions, Copacabana Games, SlotMill, Onlyplay, Oryx Gaming, Nucleus Gaming, Gaming Corps, Leap Gaming, Gamebeat, Livespins, Hölle games, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Gamevy, Fazi, Retro Gaming, PoggiPlay, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Popiplay, Apparat Gaming, PatePlay, InOut, Games Lab, Barbara Bang, Silverback Gaming, Clawbuster, Rogue Gaming, Electric Elephant, Triple Cherry, 7Mojos, Hacksaw Gaming, Netgame, Print Studios, Ruby Play, Orbital Gaming, Ka Gaming.

Bonuses and codes offered by Joo Casino

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. There are 10 bonuses offered by Joo Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.

Note: Visit our separate page on Joo Casino bonuses to learn more about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (39)
  • Skrill
  • Neteller
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Pay Retailers
  • InstaDebit
Withdrawal limits
 per month
$12,000
 per week
$2,500

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (9)
English customer support
All languages (4)
English live chat
All languages (4)

Game providers
Show all (155)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • TaDa Gaming
  • Pragmatic Play
  • Novomatic
  • Playtech
  • Big Time Gaming
CASINO SCREENSHOTS
joo_casino_homepage_desktop
joo_casino_game_gallery_desktop
joo_casino_promotions_desktop
joo_casino_homepage_mobile
joo_casino_game_gallery_mobile
joo_casino_promotions_mobile

Positives

  • Multiple currencies in one account
  • Huge selection of game providers
  • Live chat support is available 24/7
  • Deposit, play and withdraw directly in Bitcoin

Negatives

  • Not all payment methods are available for all countries

Interesting facts

  • Small international casino
  • Deposits need to be wagered 3x before a withdrawal is requested
  • Average monthly withdrawal limit
Author & Guarantor: Ayberk Ayan Last updated: 23 Oct 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Joo Casino bonuses

Browse all bonuses offered by Joo Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (162)

User reviews of Joo Casino

This is a place to share experience with Joo Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Excellent

Rated by 162 users

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• 1 week ago
Fantastic promos for table players! Special blackjack tournaments, roulette cashback offers, and weekly table game challenges. They even have exclusive bonuses for specific live games. Love how they value traditional casino players!
• 1 week ago
Withdrawing at this casino is easy. I have withdrawn funds a few times and every time it has been easy. My money was in my account within two days and the whole process, including depositing and withdrawing, is a breeze. They have a wide range of payment methods so everyone can choose the option that suits them. The bonuses here are great. I got a 100% welcome bonus on my first deposit and 50 free spins. It is much better than the smaller and more complicated bonuses that you often get at other casinos.
  • Easy and affordable withdrawal
  • Good bonuses
  • Lots of deposit options
  • Large selection of games
• 2 weeks ago
As a longtime casino enthusiast, I’ve found Joo Casino to be a standout. Welcome package blew me away, and the bonus store lets me tailor my rewards. The weekly King of the Hill tournament keeps things fresh and competitive. My only critique is that their live casino games section could have more variety to appeal to table game fans.
• 2 weeks ago
Playing on my phone has never been easier with Joo! The site is fully mobile optimized, and I can switch between games without any lag. The instant win games are addictive, and the app makes for smooth navigation. Occasionally, the live chat support can be slow, but the rest of the experience makes up for it. Especially the hefty reloads.
• 2 weeks ago
The bonuses at Joo are simply unmatched! I've played at a few casinos, and the bonus offers here are constantly rewarding and make my gameplay more exciting. You get 6,000 euros in the welcome package (max), and there are four different reload bonuses throughout the week, including the Highroller one (a grand). I highly recommend it for anyone who loves that extra boost in their balance.
• 3 weeks ago
Joo Casino’s welcome package is incredibly generous, 200 FS gave me a flying start. I’m a big fan of the King of the Hill tournament; the idea of competing for a €1000 prize each week is so exciting.
• 3 weeks ago
The bonus options after the welcome package are awesome. I was expecting the usual slump in promotions, but things are always interesting on this site. There is always something interesting to find here. It's nice to feel that the rewards don't end after the first deposit.
  • Bonuses
  • Promotions
  • Deposits
• 1 month ago
I had a problem with a bonus not showing up in my account, so I decided to get in touch with customer support. I was expecting to be on hold forever, but the agent answered in under a minute. They were super nice and explained everything clearly. I got my bonus fixed within a few minutes, and I even received a follow-up message to make sure everything was fine. Really impressed with the service.
• 1 month ago
There should always be bonuses, and at Joo casino, there are plenty of them! From the welcome bonus to free spins and standard promotions, there's always something to take advantage of. I like this because there are bonuses for both newcomers and those who have been playing on the site for a long time. Everything suits me about the games I play, from the graphics to the chance of winning. I advise you to look here every day.
  • Daily promotions
  • Many games
  • Good and convenient site
• 1 month ago
I've been playing at Joo for a while now and they never cease to amaze me with their innovativeness. The welcome package was one of the most generous I've ever seen and the weekly reload bonuses keep me coming back. The game variety is incredible, although the mobile app can sometimes lag during peak times. Overall, it's an impressive casino.
• 1 month ago
I’m hooked on the King of the Hill tournament! Competing against other players for real cash prizes every week adds a competitive edge that keeps me coming back. The welcome package was generous enough to explore their extensive game library. Support is reliable, but it would be nice to have more detailed FAQs for new players.
• 1 month ago
I don't like long games, so here I choose short rounds. The navigation here is surprisingly easy, I don't have to look for long for what I need, and on busy days it is sometimes not enough. Thanks to the available minimum bets, I can enjoy the excitement without risking too much and still get access to promotions and bonuses. I have fun with my small budget, and I'm good at it!
  • Many games
  • Good support
  • Minimum bets
• 2 months ago
One of worst casino they don't want players to do withdrawal imy account is verified i did 6 withdrawals each time I have to email them for approval last week they unverified my account with no reason I wouldn't recommend
  • Slow
  • Withdrawal issue they have thousand excuses to not approve
  • My account was verified and they ask me to verify again for withdrawal
• 3 months ago
I like that this casino offers real benefits that make my gaming experience even more enjoyable. I play blackjack and approach this game with my strategies. The mechanics of the game are clearly explained, which improves the overall experience. After spending a little time here, I am convinced that everything is safe here and the payouts are quite fast.
  • Large number of games
  • bonuses
  • Convenient and fast withdrawals
• 3 months ago
I don't have much time to play, so I prefer casinos where I can quickly log in and start playing. Here it is convenient to play in short sessions without unnecessary delays. The variety of games with interesting features helps not to get bored.
  • Many providers
  • Variety of games
  • Many bonuses
• 4 months ago
I spent a great evening exploring different slots at Joo. The wins came often and the fun never stopped. The site offers a welcoming environment with lots of bonuses and promotions like weekly reloads and limited time offers. I like the tournaments here and I like playing here.
  • Support solves problems quickly
  • Simplicity and speed for applications and web applications
• 4 months ago
The first withdrawal was cancelled and my entire winnings were deleted (approx. €3,300) due to exceeding the stake limit. It didn't matter whether I won on these stakes. The casino considered this sufficient reason to delete the account. I can only advise everyone not to play here!!!!
  • Winnings not paid out
  • Credit completely deleted
  • very poor customer service, loooong waiting times without satisfactory solutions
• 5 months ago
I recently climbed on the top levels of their VIP program, and I’ve been really impressed with the rewards. They offer exclusive bonuses and promotions that aren’t available to regular players, which makes me feel valued. The customer service is top-notch, and the faster withdrawals are a big plus.
  • Worthy loyalty program
  • Slots don't freeze
• 5 months ago
Progressive jackpots are a highlight for me at this casino. The chance to win life-changing sums of money with a single spin is exciting. Watching the jackpot grow increases anticipation and the possibility of a huge win keeps me coming back for more.
  • Slots are working properly and so is the website
  • Many suppliers
  • Updating information about slot machines
• 5 months ago
I had an unforgettable time playing the different slots on Joo. Winning the jackpot was like a dream come true! The themes are so fun, and the support is super friendly. This place is now my favorite hangout. The bonuses and promotions keep things interesting every time I log in to play.
  • Rtp good
  • Big personalized VIP bonuses
  • Great service
• 6 months ago
I love the wide variety of tournaments at Joo. The competition is always fun and the rewards make it worth entering. And what makes it even more comfortable is that whether I'm on a laptop or phone, Joo offers a smooth and comfortable experience. The site is fast and flawless, making gaming fun wherever I am. Their support team is available 24/7 and ensures that any issues are resolved quickly. Especially when it comes to withdrawals.
• 6 months ago
I've been a member of Joo for a few months now, and I couldn't be happier. The customer service is outstanding, and they resolve any issues quickly. The bonuses and promotions are always exciting including Bonus Store which emphatize VIP program. If you love a bit of competition, Joo is the place to be. They always have exciting tournaments, and getting your winnings is good thing. It's all about enjoying the game and getting rewarded without any stress.
• 6 months ago
Joo brings together all the major game providers in one convenient place. Whether I'm in the mood for classics or want to try out the latest games, I'll find what I'm looking for here. It's like having an extensive collection of games right at my fingertips. And when it's time to cash out my winnings? It's always smooth and effortless.
• 6 months ago
I have managed to grab free spins a few times. That's a nice advantage because I didn't have to use anything extra. I've been playing here for a while now and haven't run into any issues.
  • 24/7 chat support
  • Deposit and withdrawal methods/options
  • Huge selection of games and almost all the most popular game providers
• 6 months ago
I was ecstatic to win a big win on Joo. I haven't cashed out yet, but I guess my luck is related to the €6,000 I got in welcome bonuses. It was hard not to win something with that much money. My journey continues. Now I'm going to explore mini-games I've never seen before on Joo.
  • competitive bonuses in the market
  • good terms
  • frequent updates
• 7 months ago
The poker play here is top notch. They have a solid selection of games and the competition is fierce. A place to test your skills or just relax while playing.
  • Quick check
  • Support
• 7 months ago
I have been playing blackjack for ten years and this site has some of the best tables. I enjoy playing at this casino. I recently won a large sum of money and was paid my winnings in full. Everything is top notch, I haven't had this much fun in a long time. I hope it's luck and not some "lure" for new players.
• 7 months ago
Great! Games, bonuses, live games, design- everything is perfect for me. I wish payouts were processed faster.
• 7 months ago
The customer service is first class and always willing to help. The support and bonuses make this casino a good place for me to play.
  • Bonus terms and conditions
  • Fast payout
  • Verification in progress
• 8 months ago
I joined this casino some time ago and it has proven to be a comfortable casino for me. In the live casino section, I was able to have a real experience. The customer support is very helpful too.
  • Good Promotions
  • Quick help
Safety Index explained

Safety Index of Joo Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Joo Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about Joo Casino and related casinos (295)

295All3Opened0Not solved109Solved183Rejected

Complaints directly about Joo Casino

Complaints about related N1 Casino (Same management)

Complaints about related SlotHunter Casino (Same affiliate)

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Discussion

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Payment methods

Joo Casino payment methods

Currencies
USD,CAD,EUR,ADA,AUD,BCH,BNB,BRL,BTC,ETH,IDR,INR,JPY,LTC,MYR,NOK,NZD,PHP,RUB,SEK,THB,TRX,TRY,USDT,VND,XDG,XRP,ZAR
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