HomeOnline casinosBetPlays Casino Review

BetPlays Casino Review

avatarDominika L.
Last updated 05/2026
Safety Index
7.6
User feedbackGood
34 reviews
avatarDominika L.
Last updated 05/2026

Read our BetPlays Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from Ohio
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Overall good casino

Pros and cons

  • Phone support available
  • Huge selection of games
  • Nice website
  • Limited responsible gaming options

Games

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 14 Not Available: 1
Real Games
Verified by Gamecheck

Game providers

Show all (103)
  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Apricot (Microgaming)
  • Yggdrasil Gaming
  • Tom Horn

Payment methods

Show all (25)
  • VISA
  • Mastercard
  • POLi
  • Bitcoin (BTC)
  • Bank transfer
  • ApplePay
  • Flexepin

Transaction limits

Withdrawal limits
€5,000
 per week
Win limits
Unknown

Language options

Website
Available in 19 languages
EnglishChineseFrenchGermanItalian 14 more
Live chat
Available in 1 language
English
Customer support:
Available in 1 language
English

Casino screenshots

betplays_casino_homepage_desktop
betplays_casino_game_gallery_desktop
betplays_casino_promotions_desktop
betplays_casino_homepage_mobile
betplays_casino_game_gallery_mobile
betplays_casino_promotions_mobile

BetPlays Casino Review

In this review of BetPlays Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. BetPlays Casino has an Above average Safety Index of 7.6, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Take a look at our full BetPlays Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.

Safety Index of BetPlays Casino – Is it fair and safe?

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.

In our BetPlays Casino review, we carefully went through and inspected the Terms and Conditions of BetPlays Casino. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.

Based upon our estimates and collected information, we consider BetPlays Casino a medium-sized online casino. This casino has an average value of denied payouts in player complaints with respect to its size. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

We did not find BetPlays Casino on any relevant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

All of that, together with other factors considered in our review, has resulted in BetPlays Casino having a Safety Index of 7.6, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.

Note: As far as we are concerned, BetPlays Casino is related to 1 different casino. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of BetPlays Casino.

BetPlays Casino T&Cs

Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.

We did not find any unfair or predatory rules in the Terms and Conditions of BetPlays Casino during our review.

Player complaints related to BetPlays Casino

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We currently have 1 complaints directly about this casino in our database, as well as 1 complaints about other casinos related to it. Because of these complaints, we've given this casino 882 black points in total, out of which 356 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of BetPlays Casino

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

Our database has a total of 34 user reviews of BetPlays Casino, giving it a Good User feedback rating. The reviews are available on this page in the User reviews section.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

BetPlays Casino company information and licenses

BetPlays Casino belongs to Creative Alliance Solutions and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.

BetPlays Casino has a gambling license in Comoros. Their license was granted by Anjouan Gaming.

About payment methods and win and withdrawal limits

BetPlays Casino accepts 25 payment options. This includes: Mastercard, VISA, POLi, Bitcoin (BTC), Bank transfer, ApplePay, Flexepin, Interac, MB Bank, Ripple (XRP), Litecoin (LTC), MiFinity, PIX, BP Wallet, Monero (XMR), Tether (USDT), PayOp, Paytm, Ethereum (ETH), Binance Coin (BNB), Dogecoin (DOGE), DASH, IMPS, Unified Payments Interface (UPI), Google Pay.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
EUR 5,000 per week No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. The table below contains information about the languages at BetPlays Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes No No
Portuguese Yes No No
Russian Yes No No
German Yes No No
Finnish Yes No No
Italian Yes No No
Korean Yes No No
Czech Yes No No
Danish Yes No No
Greek Yes No No
French Yes No No
Norwegian Yes No No
Arabic Yes No No
Vietnamese Yes No No
Thai Yes No No
Turkish Yes No No
Chinese Yes No No
Romanian Yes No No

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Since customer support can assist you with problems related to registration process at BetPlays Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of BetPlays Casino to be average.

Slots and casino games at BetPlays Casino

You can play these types of games at BetPlays Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 103 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Playson, Amatic, Ezugi, Evoplay, Endorphina, PariPlay, Habanero, Leander Games, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Belatra Games, Booongo (BNG), MrSlotty, Betgames, Genii, GMW (Game Media Works), Digitain, Bluberi Gaming, Platipus, Concept Gaming, Slotopia, InBet Games, Indigo Magic, Lucky Streak, Amigo Gaming, Mancala Gaming, Spinmatic, Spadegaming, Apollo Games, OneTouch, JDB Gaming, Kiron Interactive, Galaxsys, Golden Race, Triple Profits Games (TPG), belbet, Givme Games, PG Soft (Pocket Games Soft), Atomic Slot Lab, TVBet, Ela Games, Live Games, Caleta Gaming, Globalbet, Imagine Live, 3 Oaks Gaming, CQ9 Gaming, Smartsoft Gaming, Prospect Gaming, chilli games, Swintt, Win Fast, Ad Lunam, BF Games, Spribe, Gamomat, RAW iGaming, Betsolutions, Vivo Gaming, Onlyplay, Oryx Gaming, Games Inc., Gaming Corps, Nucleus Gaming, Worldmatch, VoltEnt, Leap Gaming, Ortiz, JVL, Espresso Games, Synot Games, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Live Vegas, Fazi, Superlotto Games, Gamzix, Kalamba Games, Betradar, Golden Hero, PatePlay, Thunderspin, 7Mojos, Hacksaw Gaming, EURASIAN (EA) Gaming, Ruby Play, Asia Gaming, Ka Gaming.

BetPlays Casino bonus offers and codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

Our database presently holds 1 bonus from BetPlays Casino:

  • 200% up to $2,000 and 50 extra spins

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Company info

  • Owner Creative Alliance Solutions
  • Established 2022
  • Estimated annual revenues > $5,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BetPlays Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Medium casinoMedium group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Average
Total complaints: 65
Last updatedLast updated
  • Opened 1
  • Unresolved 0
  • Resolved 8
  • Rejected 56
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 1 complaints from other sources.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      BetPlays Casino bonuses

      Browse all bonuses offered by BetPlays Casino, including their no deposit bonus offers and first deposit welcome bonuses.

      Casino Guru
      We want players to understand gambling.

      BetPlays Casino payment methods

      VISAMastercardPOLiBitcoin (BTC)Bank transferApplePayFlexepinInteracBP WalletMiFinityBinance Coin (BNB)Ripple (XRP)DASHEthereum (ETH)MB BankPIXLitecoin (LTC)Unified Payments Interface (UPI)PayOpGoogle PayIMPSTether (USDT)Dogecoin (DOGE)PaytmMonero (XMR)

      Currencies

      USD, CAD, EUR, CZK, NOK, NZD

      User reviews of BetPlays Casino

      This is a place to share experience with BetPlays Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Good

      Rated by 34 users

      Very positivePositiveNeutralNegativeVery negative

      Do you have any experience with this casino?

      Write a review
      Casino Guru
      We want players to understand gambling.
      • 1 week ago
      Joined a VIP tournament last weekend and won big. Crypto withdrawal landed in my wallet within the hour. Live dealers make every session feel truly world class
      • Exclusive VIP tournaments, seamless crypto withdrawals, stunning live dealers
      • 1 week ago
      Really enjoyable overall. Huge variety of slots and table games. Support team was helpful when I had a query. Wagering requirements could be lower though.
      • Great game selection, responsive customer support, secure platform.
      • 2 weeks ago
      Never thought an online casino could impress me this much. Referral bonuses are generous, live baccarat world class and crypto withdrawals landed in under 8 hours. Absolutely love it here
      • Referral bonus program is incredibly rewarding and easy to share with friends.
      • 2 weeks ago
      Decent platform but with room for improvement. Games are varied but withdrawals take longer than expected and support could be more agile. Has potential but not fully convincing yet.
      • Instant PayPal deposits without any complications
      • 2 weeks ago
      Love the variety of games they provide you with you can never get bored, I was just so annoyed with process of logging in it took too much time to verify. But I guess that is why I feel safe there.
      • variety of games
      • friendly support
      • nice design
      • slow logging process
      • 2 weeks ago
      I played games and got free spins then I played them I won a sum of money and the game just crashes. Then I try again and my money just disappears! I didn't get what I won! This happened 2 times. 1- 48.42€ the next win was 168.44€. I write to support, send photos everything they ask for. Then they just say wait for an answer or is everything okay what I submitted.. they ask if I'm the only one playing with my account? Wtfk what are these questions refund the money! and then they say wait for an answer :D and suddenly my money is gone!:D I'm not talking I didn't even try to withdraw it… I would refund the money to her and I would like to withdraw it I think there would be a lot of problems! DO NOT PLAY ITS SCAM
      • Not pay out
      • Scammer
      • Don’t play
      • 2 weeks ago
      Really enjoying this platform. Virtual sports are thrilling, deposits via e-wallet instant and VIP progression feels genuinely rewarding. Withdrawal speed could improve but overall trustworthy
      • Virtual sports betting section is surprisingly exciting and well designed
      • 2 weeks ago
      Pleasantly surprised by BetPlays. Jackpot games are exciting, mobile app runs perfectly and deposits seamless. Withdrawal took 48 hours which could improve but overall a trustworthy experience
      • Progressive jackpots are thrilling and hit more regularly than anywhere else
      • 3 weeks ago
      Stumbled onto this platform and honestly never looked back. Live tables are flawless, payouts lightning fast and rewards actually meaningful. Easily the best online casino experience I have had!
      • Zero fee crypto withdrawals landing in under 8 hours
      • Weekly tournaments with real cash prizes and fair leaderboards
      • 11 months ago
      They have stole 2000 euros. 5 days is withdrawal limit, they decided to move the limit up an review my account.
      After 10 days they said my account is closed because "I was breaking" terms and conditions, which none of them is true ! NEVER USED VPN AND I AM ONLY ONE ON THIS ACCOUNT; NO SECOND ACCOUNT. It is obvious this is their patter when they dont want to withdrawal your money, they think things up and say this. FRAUD I have never been frustrated this much, HOW CAN THEY STILL OPERATE ??
      • NOTHING
      • SCAM SCAM SCAM
      • STOLE, STOLE money, really stole...
      • 11 months ago
      Max withdrawal is 7500 and take 5 business day and week end don't count so you are at 7 days basically if you are lucky. Don't think you will get your withdraw without going to the chat. Then for the second withdraw they will say oh its maximum 1 withdraw per 7 days and then they will add days so you are at 10 days and still not processed. On the chat they will say escalated to the finance Dept. Scammm website don't lose your money.
      • Withdraw
      • Support
      • 1 year ago
      Yes, good casino, I made a deposit of 30€, made the wager % and made my withdrawal of 150€.
      My experience was very good, I advise you to play and have fun in the casino.
      They could only improve the time of the whitdram.
      Otherwise everything is well presented.
      Good Casino, I recommend it.

      • The main thing is the payout.😃
      • Very good promotions.
      • Various deposit options
      • Customer support is good.
      • Sports betting
      • Live Casino
      • The bad part is that it takes 5 days for the whitdram to enter the account.
      • 1 year ago
      I have played for some time here. Almost 2 weeks ago, I asked for a cash out of just 200 CAD. They canceled my request for every reason possible to delay the process. I can't see that in any world this is an 8 rating Casino... Even in the event they will pay me, this is 4 rating behavior at best...
      • None
      • More than 10 days for a small withdrawal
      • Cancel cash out for every reason possible to delay the process
      • 1 year ago
      Unbearable service and endless false promises BetPlays !

      I have been using the services of BetPlays.com for several months, and my experience is extremely disappointing. The customer support is absolutely ineffective: they either do not respond to my numerous requests or provide standard, templated responses.

      Firstly, the site works incorrectly, and I cannot participate in the promotions that are advertised via email regularly. The registration button on the site simply does not work. They cannot and do not want to resolve this issue for three months.

      Secondly, the CEG seal periodically disappears from their site, which makes me doubt the company's honesty. Because of this, I cannot file a complaint. Such concealment of information causes serious problems.

      Moreover, I have been waiting for answers to my questions for more than three months. Support operators like Dino and David constantly ask me every day to provide information about the problem as if they have Alzheimer's disease and assure me that they immediately pass the information to some secret department, with which I cannot contact, and do not provide specific deadlines for solving the problem. And so on day after day for three months.

      As a result, despite promises to solve the problem "as soon as possible," no changes occur. I am more than sure that their promises are empty and serve only to stress me out with their lying responses.

      Let’s summarize:

      I cannot participate in the promotions that BetPlays.com regularly sends me via email because the registration button for each promotion on the site does not work. Isn't this mocking the customer?
      The CEG seal is not working. Because of this, I cannot file a complaint. Isn't this mocking the customer?
      I waited for the payment for exactly a month. Initially, they told me that the payment would arrive in 1-2 days, then 3-5 days, then after 5-15 days, as a result, I received the money exactly a month later, and it was issued not as a win but as a refund. Isn't this mocking the customer?
      Lies have crossed all reasonable boundaries.
      • 1 year ago
      Invited me to use a bonus then I won 4500 Cad then told me that I am a bonus hunter, have not even refunded my deposit, scammers
      • everything
      • scammers
      • no payout
      • 2 years ago
      SCAM!! This ‘online casino’ keeps coming up with multiple excuses saying they cannot pay out to my country (New Zealand). Which is a load of crap. I was too late to read reviews where others have experienced this and I am beyond done with all the excuses. DO NOT USE THIS SITE!
      I provided all documents requested and still get fed excuses and lies.
      • Scam
      • Won’t pay out
      • Lies
      • Excuses
      BetPlays Casino
      Dear englishlk95,

      Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you've experienced. Due to technical problems with the payouts to New Zealand by our payment service provider, your payment has been delayed. The issue has been resolved and we can confirm that we have sent you the funds and they should have arrived in your bank account by now.

      Your feedback is crucial in helping us maintain the integrity of our platform, and we appreciate your cooperation.

      Best regards,
      BetPlays Team
      • 2 years ago
      it's impossible to win...games sometimes freeze, but only when you have a winning shot, then after updating it doesn't continue from there, so you lose bets and prizes...in my opinion, most of the games are not original, especially because of the freezes and the many empty ones also because of spinning...one of the worstcasino for me.. gaming experience is nothing, RTL is somewhere around 0, the best example of how today sites do what they want, everyone can be bought, and without control they can rob and ruin people without restraint....
      • fast payment
      • you can't win
      • it gets worse
      • nothinggaming experience
      • disappearing balances
      • fake games
      • 2 years ago
      Good evening, it is a great casino, it has quick money withdrawals, good games and bonuses the chat operators answer in minutes, the high volatility games are great, the income gives you options to increase your cash, I am very happy.
      • 2 years ago
      Worst site o have ever been on, i think it is actually inpossible to withdraw from, super scammy, i deposited $30 with a promo for a $50 bonus and hade to wager something like $700 dollars to be able to withdraw, by some miracle i was able to win enough money to withdraw $400 after trying a few weeks to withdraw i gave up and decided to send my money down the drain, i tried again to withdraw $100 through crypto, immediately my account was verified but they wont accept my crypto transaction, and my minimum transferable bank transfer changed to $300…… interesting, i continue to try and take my money out via crypto and it keeps getting rejected, no reasoning why, no contact back from customer support, terrible site, terrible service, super scammy
      • None
      BetPlays Casino
      Dear Jpshualatham69,

      Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you've experienced. We take these allegations seriously and are committed to investigating this matter thoroughly.

      To assist us in resolving this issue promptly, could you please provide more details about your specific experience, such as your account ID and any relevant transaction information? Rest assured, we are dedicated to addressing your concerns and taking appropriate action.

      Your feedback is crucial in helping us maintain the integrity of our platform, and we appreciate your cooperation.

      Best regards,
      Betplays Team
      • 2 years ago
      My account with 750€ has just been closed. I violated their rules and regulations. I couldn't tell which one. I was in the plus, can that be the whole reason? I'm totally shocked!!

      updated:
      No reaction from the casino so far!!

      updated:
      Still no response, no response to my renewed contact by email!
      updated:
      No complaints are checked here at all, everything just blah blah.
      Contact will certainly not be made!
      ID : bastinho
      • Account closure for no apparent reason
      • Remaining winnings are lost
      BetPlays Casino
      Hello BetPlayer,

      We will need your account ID , in order to verify your complaint.
      • 2 years ago
      I appreciate the responsible gambling tools provided by this casino. Setting deposit limits and self-exclusion options help me stay in control of my gaming habits and ensure that my casino experience remains enjoyable and within my means.
      • 2 years ago
      I was scammed on this site. And I can prove it.

      Be very careful with this fraudulent company. They just stole my funds and don't respond to emails. They're claiming that I violated the terms and conditions. Which is completely false.

      When I started playing on this site I was warned via email that I already had an account open and that this wasn't allowed. The account wasn't mine and for that reason I agreed it should be closed. In that day I responded that email requesting, confirming and agreeing that the other account should be closed immediately because I don't have any relation with them.

      That same day that account was closed and they never bothered me about it again. But when I went to withdraw funds for the first time problems began. They simply rejected the withdrawal and stole my funds claiming that I have violated the terms and conditions.


      I have as proof the emails I exchanged with them in the first day when I opened the account and started playing on. This email shows that I am telling the truth.
      BetPlays Casino
      Hello BetPlayer,

      We will need your account ID , in order to verify your complaint.
      • 2 years ago
      AVOID!

      I played at the casino for a few days, mainly sports.

      1. Unfair practices
      When I was up a few hundret Euros they banned me from single bets "as per company decision". They never told me why, but the idea is clear:
      a. Player can use the casino (where we all lose)
      b. Player has to take higher risks, ie multi bets to play

      So I used multi bets and lost a fair amount to end up in minus again. I then paid out the rest...

      2. Illega offering?!
      Also I read here at casinoguru that they do not accept players from Germany. So I asked them and they said: "This must be some mistake because we accept customers from Germany, please excuse us for this misunderstanding. I can assure you that there is no problem with accepting customers from Germany."

      Now I found out that is is indeed a big problem as they do not have a license for the German market! So they are illegal.

      3. Never received any bonus
      It says "50% bonus for your deposits with your bank account." - I never received any bonus. The bonus site was always empty. I asked them and they told me I had a welcome bonus and a 2nd deposit bonus. They told me after they banned me from single bets and that I lose them if I pay out the rest of my money. As they banned me from single bets I was not interested to lose the rest of my money too.

      So overall: I think pretty unfair. Clearly, if you are willing to lose all your money you can play here. But banning someone from single bets just after a few Euros up clearly shows the intention of the bookmaker: Winners are not welcome!

      AVOID!
      • payout after 3 days..that was good
      • Unfair practices: they banned me from single bets
      • Never received my bonusses
      • Thes are illegal in Germany and told me "it is not a problem accepting players from Germany"...thats wrong
      BetPlays Casino
      Hello BetPlayer,

      We will need your account ID , in order to verify your complaint.
      • 3 years ago
      I took advantage of their $500 deposit match bonus to which I agreed to the terms of have to roll it over 10x meaning I had to risk $5000 to earn the deposit bonus. Steep but I agreed. Within 3 days I had risked $1000 with some small gains, I was at $640 total in my account. When I went to place another single bet I was locked out of making bets. I went to make a parlay and the maximum I was allowed to risk was $27. I asked customer service about this and they told me their "sports team" had reviewed my account and decided to put a lock on it.
      I asked for further explanation which they provided none, so I am led to believe that because I was successfully on my way to achieving their offer they put a stranglehold on my account.
      I am now still in the process of trying to withdraw my funds which has been met with constant delay!

      TLDR; The bonuses are a scam they have no intention of honoring them. STAY AWAY!
      • Withdrawal Delay
      • Do Not Honor Bonuses
      BetPlays Casino
      Hello,
      We have detected bonus abuse patterns from the client above, therefore our sports analysts have decided to restrict the option for the client to abuse the bonus.

      The client has decided to cancel the bonus and withdraw his balance including the profits he generated, the withdrawal have been processed on 16.6.2023
      • 3 years ago
      is trying to get famous because it gives 5 free spins. with which you can gain nothing,the casino asks the players to rate the casino good. and sign up for the newsletters in exchange for 5 free spins,totally unfair. this casino
      and game rtp to so badly.

      BetPlays Casino
      Hello, can you please provide your User name or ID so we can track and check your complaint.
      • 3 years ago
      give bonus money, but you can't play with it. 0 stars.
      BetPlays Casino
      Hello Sir can you please provide your User name or ID so we can track and check your complaint.
      • 3 years ago
      I enjoy playing at this casino because the games are great! I win often and my withdrawals are fast and hassle free plus amazing bonus. Keep up the great choice of games and a big thanks for my winnings so far
      • 3 years ago
      So I deposited €135 there with a bonus and won €600. The games run smoothly and the withdrawal was processed within 30 minutes. I absolutely recommend this casino. This casino offers a great deal and sports betting is also possible there. The site is pretty fast and well laid out and clear. Support staff are extremely polite and courteous and very friendly. Casino has above all a German customer support which I find very positive. If I could I would give this casino 6 stars.
      • Very fast payout like speed of light
      • No KYC was necessary because the amount was relatively small
      • The slots are absolutely reputable and the payout is very good
      • Very friendly support and very polite and courteous
      • I rarely write well about a casino but this one surprised me
      • You can deposit there with crypto and bank transfer who wants to play anonymously should use crypto.
      • Nothing negative to report
      • 3 years ago
      This casino platform have easily been the best as they have some decent games, their interface is really good and they also payout quick, 24 hours in some cases but usually within a few hours.Been playing for about a week with this site and overall I'm about €1690 up, so happy with their payout rates too.
      • 3 years ago
      Really nice to see a decent fresh casino like this. Casino homepage is well structured and account navigation easy.
      Slot choice could be spiced up a little though. Support is superb. Super friendly and helpful. Verification was accomplished within a few hours as well as the cashout. All in all 5 stars from my site. Well recommendable casino to play in.
      • Verification and withdrawal time
      • Cryptofriendly
      • Helpful and friendly Support

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