I deposited only my funds, did not use bonus funds or free spins. I have accumulated an amount of $40,000 AUD on my account.
My account has been successfully verified - the payment method used for deposits was a credit card.
The casino has no option for withdrawals using credit cards or bank transfer - only sticpay and crypto.
I was asked to make the withdrawal using crypto which i did - this withdrawal was rejected as it differed to my deposit method.
I asked how to make my withdrawal if there is no withdrawal option for credit card or bank transfer and my replies have been ignored.
When I log into my account the casino has blocked other deposit methods, so I cannot make a crypto deposit in order to have my withdrawal paid.
They have also blocked the use of slots on my account with an error message that shows they are unable to open accounts from my country. Their T&Cs show that accounts from Australia are permitted.
Using the live chat on their website is only available in Turkish not english - they do not allow the use of a translate software, it is literally impossible to receive a response to my enquiry.
Thank you for your assistance, I am not hopefully of receiving my funds after seeing other review but appreciate your help.
I deposited only my funds, did not use bonus funds or free spins. I have accumulated an amount of $40,000 AUD on my account.
My account has been successfully verified - the payment method used for deposits was a credit card.
The casino has no option for withdrawals using credit cards or bank transfer - only sticpay and crypto.
I was asked to make the withdrawal using crypto which i did - this withdrawal was rejected as it differed to my deposit method.
I asked how to make my withdrawal if there is no withdrawal option for credit card or bank transfer and my replies have been ignored.
When I log into my account the casino has blocked other deposit methods, so I cannot make a crypto deposit in order to have my withdrawal paid.
They have also blocked the use of slots on my account with an error message that shows they are unable to open accounts from my country. Their T&Cs show that accounts from Australia are permitted.
Using the live chat on their website is only available in Turkish not english - they do not allow the use of a translate software, it is literally impossible to receive a response to my enquiry.
Thank you for your assistance, I am not hopefully of receiving my funds after seeing other review but appreciate your help.