HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,337Opened962Not solved4,876Solved11,705Rejected22,794
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for a delayed payment

10d 21h 14m 59s

Disputed amount: 4,000,000 ₩

1win Casino - Player claims that payment has been delayed.

1win Casino
Safety Index:Above average Submitted: 27 Jan 2025
Case opened Current status

Waiting for a delayed payment

9d 11h 25m 19s

Disputed amount: £500

Nine Win Casino - Player’s withdrawal has been delayed.

Nine Win Casino
Safety Index:Above average Submitted: 27 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 8h 23m 40s

Disputed amount: £400

Gorilla Wins Casino - Player’s withdrawal is delayed and account is blocked.

Gorilla Wins Casino
Safety Index:Very low Submitted: 27 Jan 2025
Case opened Current status

Waiting for player to reply

6d 8h 17m 31s

Disputed amount: A$400

Frumzi Casino - Player's winnings are delayed.

Frumzi Casino
Safety Index:High Submitted: 27 Jan 2025
Case opened Current status

Waiting for a delayed payment

0d 5h 59m 5s

Disputed amount: €3,500

Talismania Casino - Player’s withdrawal has been delayed.

Talismania Casino
Safety Index:High Submitted: 27 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 10h 14m 51s

Disputed amount: €500

Casinia Casino - Player’s withdrawal is delayed.

Casinia Casino
Safety Index:High Submitted: 27 Jan 2025
Case opened Current status

Waiting for player to reply

6d 5h 28m 14s

Disputed amount: €1,000

FEZbet Casino - Player’s account has been closed.

FEZbet Casino
Safety Index:Very high Submitted: 27 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 7h 54m 25s

Disputed amount: €20,000

Buran Casino - Player's account is closed due to gambling addiction issues.

Buran Casino
Safety Index:High Submitted: 27 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 7h 27m 8s

Disputed amount: 16,000 INR

Dafabet Casino - Player's bonus is not credited.

Dafabet Casino
Safety Index:Above average Submitted: 27 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 7h 17m 6s

Disputed amount: €5,100

BoaBoa Casino - Player cannot access casino website after winnings.

BoaBoa Casino
Safety Index:Very high Submitted: 27 Jan 2025
Show more complaints (+10)
Showing 1 - 10 of 40,337 complaints
1 2...4,034
Go to pageof 4,034 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news