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All43,474Opened873Unresolved5,830Resolved13,785Rejected22,986
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Our verdict Case closed

Kassu Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 29 May 2021
Disputed amount: £230
Safety Index 7.0 Above average
Our verdict Unjustified complaint

TrueFlip Casino - The player’s asked for a refund of his deposits.

Closed Submitted: 29 May 2021
Disputed amount: €1,000
Safety Index 6.4 Below average
Our verdict Unjustified complaint

Oshi Casino - Player has been accused of opening multiple accounts.

Closed Submitted: 29 May 2021
Disputed amount: €60
Safety Index 8.0 High
Our verdict Player stopped responding

Winner Casino - Player’s bonus winnings have been voided.

Closed Submitted: 28 May 2021
Disputed amount: $500
Safety Index 6.5 Above average
Our verdict Insufficient evidence from casino

Joka Room Casino - Player is displeased with rewarded win.

Unresolved Submitted: 28 May 2021
Black points: 7,711
Disputed amount: A$10,000
Safety Index 2.3 Very low
Our verdict Player stopped responding

Casino Masters - Player’s requesting a full deposit refund.

Closed Submitted: 28 May 2021
Disputed amount: C$1,105
Safety Index 6.8 Above average
Our verdict Player stopped responding

Novibet Casino GR - Player complains that they didn’t win anything.

Closed Submitted: 28 May 2021
Disputed amount: €10
Safety Index 7.6 Above average
Our verdict No reaction policy

The Sun Play Casino - Player’s withdrawals have been delayed.

Unresolved Submitted: 28 May 2021
Black points: 14
Disputed amount: £320
Safety Index 9.0 Very high
Our verdict Case closed

Beem Casino - Player’s struggling to withdraw his winnings.

Resolved Submitted: 28 May 2021
Disputed amount: €370
Safety Index 2.4 Very low
Our verdict Justified complaint

Wager Beat Casino - Player’s bonus winnings have been voided.

Unresolved Submitted: 28 May 2021
Black points: 119
Disputed amount: A$200
Safety Index 3.3 Very low
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