HomeOnline CasinosCasino Masters Review
Casino Masters Review

Casino closed

Casino Masters has been closed and no longer operates.

Browse recommended casinos
Genesis Global Ltd.
2021
> $1,000,000
OverviewUser reviews3Safety Index explainedDiscussion1

Casino closed

Casino Masters has been closed and no longer operates.

Browse recommended casinos
Recommended casinos for you
Drake Casino Logo
1.Drake Casino
Guru choice
Spinfinity Casino Logo
2.Spinfinity Casino
Great customer support
El Royale Casino Logo
3.El Royale Casino
Live chat available 24/7
Rich Palms Casino Logo
4.Rich Palms Casino
Overall good casino
Show more

Casino Masters Review

This review examines Casino Masters, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Casino Masters has an Above average Safety Index that sits at 7.1, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Read our Casino Masters review to discover more about this casino and decide whether it is a suitable option for you.

Fairness and safety of Casino Masters

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of Casino Masters, we meticulously evaluated and analyzed the Terms and Conditions of Casino Masters. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.

Based upon our estimates and collected information, we consider Casino Masters a very big online casino. It has an average amount of restrained payouts in complaints from players, when we take its size into account. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

Based on our findings, no important casino blacklists feature Casino Masters. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

All in all, when combined with other factors that come into play in our review, Casino Masters has landed an Above average Safety Index of 7.1. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.

Note: Casino Masters is linked to 25 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Casino Masters. They resulted in a lower Safety Index than this casino would have without related casinos.

Terms and Conditions of Casino Masters

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Casino Masters to be mostly fair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding Casino Masters

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We currently have 0 complaints directly about this casino in our database, as well as 39 complaints about other casinos related to it. Because of these complaints, we've given this casino 12,876 black points in total, out of which 12,876 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of Casino Masters

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 3 players, Casino Masters does not have a User satisfaction score yet. You can find the reviews in the User reviews part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Licenses and company information

Casino Masters is owned by Genesis Global Limited, and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.

Casino Masters is licensed by Malta Gaming Authority in Malta.

Payment options, withdrawal limits and win limits

Casino Masters supports 32 deposit methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Giropay, Sofort Banking, VISA Debit, PayPal, Trustly, EuTeller, Diners Club, Maestro, American Express, VISA Electron, Online bank transfer, AstroPay, Boku, ApplePay, Jeton, MiFinity, SwiffyEft, Interac e-Transfer, UPI, Paytm, Rapid Transfer, Interac, RuPay, Pay N Play, MuchBetter, Google Pay.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
EUR 5,500 per week No win limit
EUR 22,000 per month
USD 5,500 per week
USD 22,000 per month
NOK 55,000 per week
NOK 220,000 per month
CAD 5,500 per week
CAD 22,000 per month
INR 440,000 per week
INR 1,760,000 per month
NZD 5,500 per week
NZD 22,000 per month
ZAR 82,500 per week
ZAR 330,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The options available at Casino Masters can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
German Yes Yes Yes
Finnish Yes Yes Yes
Norwegian Yes Yes Yes

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Casino Masters, your account, withdrawals, or anything else. According to our tests and collected information, Casino Masters has a good customer support.

Casino Masters slots and casino games

Players can enjoy these types of casino games at Casino Masters: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, Other games.

Casino games supplied by 15 game providers are available. This includes NetEnt, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Big Time Gaming, iSoftBet, Push Gaming, 1X2 Gaming, Relax Gaming, Skywind Group, Gamevy, Gamomat.

Casino Masters bonus offers and codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 4 bonuses offered by Casino Masters in our database at the moment. All the deals are available in the 'Bonuses' section of this review.

Note: Take a look at our designated Casino Masters bonuses page for more details about this casino's bonus offers.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
Scratch cards
No eSports betting
No crash games

Language options

English website
All languages (4)
English customer support
All languages (4)
English live chat
All languages (4)

Game providers
Show all (15)

  • NetEnt
  • Pragmatic Play
  • Apricot (Microgaming)
  • Big Time Gaming
  • Yggdrasil Gaming
  • Push Gaming
  • Evolution Gaming
  • Play'n GO

Positives

  • Above average withdrawal limit
  • Simple and clean website design
  • Live dealer games are available

Negatives

  • Many restricted countries
  • Withdrawal fees
  • Not all payment methods are available for all countries

Interesting facts

  • Brand new casino that hasn't been proven by time
  • Small international casino
Author & Guarantor: Endri Kaleshi Last updated: 11 Mar 2023 Anything incorrect or missing? Let me know
Casino Bonuses

Casino Masters bonuses

Browse all bonuses offered by Casino Masters, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (3)

User reviews of Casino Masters

This is a place to share experience with Casino Masters. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 3 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 2 years ago
My bad i didn't think to check the slots before depositing. They are all set on crazy high minimum bet. They offer to deposit with bonus for small amount but then once on the slot you realize you have 15-20 spins in your balance and it goes straight 0. Playing there is not only expensive but it also lacks a lot of options.
  • Live Chat Support 24/7
  • Multiple Channels for Fast Deposit
  • Accepts Crytocurrency
  • High Risk of Losing
  • Lack of Game Options
• 2 years ago
I have been waiting for my payout for 16 days, live support is kidding its customers, always asking for new documents and 72 hours in coming.
  • 15+ days for payout
  • Live support doesn't want to help
• 3 years ago
I deposited $CA 150.00 win 5k. Took a week for all verification of documents.
This is my first time playing. I got very lucky. The highest max you can withdraw is only 3k so I split the withdrawals to 3k and 2k. I blew up 2k back as I was bored waiting for verification. After that I lowered my deposit balance to $10 per month to avoid my remaining winning pending withdrawal.
Exactly 7 days I receive my 3k thru etransfer.
Lots of good bonuses pay out games.
  • Good selection of games. Chat support are great. Just be respectful and nice to them.
  • Don’t play on games that says HOT games. You will end up losing.
Safety Index explained

Safety Index of Casino Masters explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino Masters. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.1/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about Casino Masters and related casinos (211)

211All0Opened34Not solved82Solved95Rejected

Complaints directly about Casino Masters

Complaints about related Vegas Hero Casino (4)

Resolved Our verdict

Case closed

Disputed amount: Can$2,600
Vegas Hero Casino
Safety Index:Above average
Submitted: 21 Apr 2022
Resolved Our verdict

Case closed

Disputed amount: €291.25
Vegas Hero Casino
Safety Index:Above average
Submitted: 06 Apr 2022

Complaints about related Casino Lab (Same management)

Complaints about related Pelaa Casino (Same management)

Complaints about related Spins Joy Casino (Same management)

Complaints about related Genesis Casino (Same management)

Complaints about related Casino Dome (Same management)

Complaints about related Playerz Casino (Same management)

Complaints about related Kassu Casino (Same management)

Complaints about related Casino Planet (Same management)

Complaints about related Casino Gods (Same management)

Complaints about related Sloty Casino (Same management)

Complaints about related FunbetCasino (Same management)

Complaints about related Casoola Casino (Same management)

Complaints about related Casino Cruise (Same management)

Complaints about related Spinit Casino (Same management)

Show more complaints (+75)
Discussion

Casino Masters Discussion

Discuss anything related to Casino Masters with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

Casino Masters payment methods

Browse an overview of payment methods supported by Casino Masters, along with related limits and fees associated with transactions to or from your casino account.

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal TimeMore info
NetellerNeteller $10 - $5,000
No Fee
$10 - $2,300
- How to use Neteller
SkrillSkrill $10 - $5,000
No Fee
$10 - $2,300
- How to use Skrill
PaySafeCardPaySafeCard $10 - $300
No Fee
Not Available - How to use PaySafeCard
Payz (ecoPayz) Payz (ecoPayz) $10 - $1,000
No Fee
$10 - $2,300
-
VISAVISA $10 - $5,000
No Fee
$10 - $2,300
1 - 3 days
MastercardMastercard $10 - $5,000
No Fee
$10 - $2,300
1 - 3 days
GiropayGiropay €10 - €5,000
No Fee
Not Available -
Sofort BankingSofort Banking €10 - €5,000
No Fee
Not Available - How to use Sofort Banking
VISA DebitVISA Debit Can$10 - Can$5,000
No Fee
Can$10 - Can$3,000
1 - 3 days
PayPalPayPal £10 - £5,000
No Fee
£20 - £5,000
- How to use PayPal
TrustlyTrustly €10 - €5,000
No Fee
£20 - £5,000
- How to use Trustly
EuTellerEuTeller €10 - €2,000
Fee: 1.9% (€0.8 - €2.95 max)
Not Available -
Diners ClubDiners Club 800 INR - 400,000 INR
No Fee
Not Available -
MaestroMaestro $10 - $5,000
No Fee
Not Available -
American ExpressAmerican Express 800 INR - 400,000 INR
No Fee
Not Available -
VISA ElectronVISA Electron $10 - $5,000
No Fee
$10 - $2,300
1 - 3 days
Online bank transferOnline bank transfer Not Available $10 - $2,300
3 - 5 days
AstroPayAstroPay Can$10 - Can$5,000
No Fee
Can$10 - Can$3,000
-
BokuBoku £10 - £30
No Fee
Not Available -
JetonJeton €10 - €5,000
No Fee
€10 - €2,300
-
ApplePayApplePay $10 - $5,000
No Fee
$10 - $2,300
1 - 3 days
Interac e-TransferInterac e-Transfer Can$10 - Can$2,500
No Fee
Can$10 - Can$3,000
3 - 5 days
MiFinityMiFinity €10 - €5,000
No Fee
€10 - €2,300
- How to use MiFinity
SwiffyEftSwiffyEft R150 - R75,000
No Fee
Not Available -
PaytmPaytm 800 INR - 400,000 INR
No Fee
Not Available -
UPIUPI 800 INR - 400,000 INR
No Fee
800 INR - 200,000 INR
2 - 3 days
Rapid TransferRapid Transfer €10 - €5,000
No Fee
€10 - €2,300
1 day
InteracInterac Can$10 - Can$2,500
No Fee
Not Available -
RuPayRuPay 800 INR - 400,000 INR
No Fee
Not Available -
MuchBetterMuchBetter $10 - $5,000
No Fee
$10 - $2,300
-
Google PayGoogle Pay 800 INR - 400,000 INR
No Fee
Not Available -
Not available in your country
  • Pay N Play
  • Currencies
    USD,CAD,EUR,GBP,AED,BGN,BHD,CNY,CZK,DKK,GEL,HRK,INR,ISK,KWD,MXN,NGN,NOK,NZD,PEN,PLN,QAR,RON,RUB,SAR,SEK,TRY,ZAR
    flash-message-news
    Don’t miss any news from the gambling industry
    Forum_alt
    Join the discussion on our Forum and meet casino players from all over the world
    SGW_new_push_alt
    It’s Safer Gambling Week! Play a quick card game to test your gambling style.
    Trustpilot_flash_alt
    What’s your opinion on Casino Guru? Share your feedback
    Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
    Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news