03/2023
03/2023
Casino Masters has been closed and no longer operates.
Verified
After a detailed look at Casino Masters, our casino review team has the full picture. We used our casino review process to look at what it does well and what it could do better. Putting the casino through its paces, our team reviewed its Terms and Conditions, licenses, player complaints, support, and limits. This gave them what they needed to work out if this casino is safe and fair, one to avoid, or falling between the two.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Casino Masters has an Above average Safety Index that sits at 6.9, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Read our Casino Masters review to discover more about this casino and decide whether it is a suitable option for you.
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Casino Masters, we meticulously evaluated and analyzed the Terms and Conditions of Casino Masters. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
Based on our estimates or gathered data, Casino Masters is a medium-sized online casino. It has an average amount of restrained payouts in complaints from players, when we take its size into account. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
Based on our findings, no important casino blacklists feature Casino Masters. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All in all, when combined with other factors that come into play in our review, Casino Masters has landed an Above average Safety Index of 6.9. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of Casino Masters during our review.
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 0 complaints directly about this casino in our database, as well as 28 complaints about other casinos related to it. Because of these complaints, we've given this casino 7,932 black points in total, out of which 7,932 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected reviews from 3 players, Casino Masters does not have a User satisfaction score yet. You can find the reviews in the User reviews part of this page.
Casino Masters is owned by Genesis Global Ltd., and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.
Casino Masters is licensed by Malta Gaming Authority in Malta.
Casino Masters supports 30 deposit methods. This includes: Neteller, Skrill, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, VISA Debit, PayPal, Trustly Pay, Euteller, Diners Club, Maestro, American Express, Online bank transfer, AstroPay, ApplePay, Boku, Jeton, MiFinity, Instant EFT by Swiffy, Interac e-Transfer, Unified Payments Interface (UPI), Paytm, Rapid Transfer, Interac, RuPay, Pay N Play, MuchBetter, Google Pay, Klarna.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
| Withdrawal limits | Win limits |
|---|---|
| EUR 5,500 per week | No win limit |
| EUR 22,000 per month | |
| USD 5,500 per week | |
| USD 22,000 per month | |
| NOK 55,000 per week | |
| NOK 220,000 per month | |
| CAD 5,500 per week | |
| CAD 22,000 per month | |
| INR 440,000 per week | |
| INR 1,760,000 per month | |
| NZD 5,500 per week | |
| NZD 22,000 per month | |
| ZAR 82,500 per week | |
| ZAR 330,000 per month |
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The options available at Casino Masters can be seen in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
24/7 |
| German | |
|
|
| Finnish | |
|
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| Norwegian | |
|
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Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Casino Masters, your account, withdrawals, or anything else. According to our tests and collected information, Casino Masters has a good customer support.
Players can enjoy these types of casino games at Casino Masters: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Craps and dice, Scratch cards, Other card games, Other games.
Casino games supplied by 15 game providers are available. This includes NetEnt, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Big Time Gaming, iSoftBet, Push Gaming, 1X2 Gaming, Relax Gaming, Skywind Group, Gamevy, Gamomat.
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
As of right now, our database holds 4 bonuses from Casino Masters, including:
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
This is a place to share experience with Casino Masters. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino Masters. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Discuss anything related to Casino Masters with other players, share your opinion, or get answers to your questions.
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Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
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