HomeOnline CasinosJoka Room Casino Review
Joka Room Casino Review

Casino closed

Joka Room Casino has been closed and no longer operates.

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2018
> $100,000,000
Casino operates without an official license!
OverviewUser reviews1Safety Index explainedDiscussion1

Casino closed

Joka Room Casino has been closed and no longer operates.

Browse recommended casinos
Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
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Joka Room Casino Review

When reviewing and assessing Joka Room Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Joka Room Casino scored a substantial shortfall in fairness and safety, as reflected by its Very low Safety Index of 2.3. Continue reading our Joka Room Casino review to find out more about this casino and determine if it's the right fit for you.

Safety Index – Joka Room Casino fairness and safety

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Joka Room Casino, we thoroughly read and reviewed the Terms and Conditions of Joka Room Casino. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.

Joka Room Casino is a medium-sized online casino based on our estimates or collected information. It has a high amount of restrained payouts in complaints from players, when we take its size into account. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

To our knowledge, Joka Room Casino is absent from any significant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

All of that, together with other factors considered in our review, has resulted in Joka Room Casino having a Safety Index of 2.3, which is a Very low value. We strongly recommend players to stay away from this casino and look for one with a higher Safety Index.

Note: As far as we are aware, Joka Room Casino is interconnected with 1 other online casino. The Safety Index of Joka Room Casino takes into account the qualities of all the interconnected online casinos.

T&Cs of Joka Room Casino evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We did not find any unfair or predatory rules in the Terms and Conditions of Joka Room Casino during our review.

Joka Room Casino player complaints

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 6 complaints directly about this casino in our database, as well as 1 complaints about other casinos related to it. Because of these complaints, we've given this casino 30,115 black points in total, out of which 388 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Joka Room Casino user reviews and feedback

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 1 player review of Joka Room Casino so far. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Company information and licenses of Joka Room Casino

Joka Room Casino has estimated annual revenues higher than $100,000,000. Based on the revenues, we consider it to be a very large online casino.

To our knowledge, Joka Room Casino has not obtained a gambling license from any regulator.

Withdrawal limits, win limits, and payment method options

Joka Room Casino supports 6 payment methods. This includes: VISA, Mastercard, POLi, Neosurf, Bank transfer, Coindirect.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
EUR 10,000 per week No win limit
EUR 40,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. Languages and customer support options available at Joka Room Casino are displayed in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Joka Room Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Joka Room Casino as good.

Casino games and slots available at Joka Room Casino

Joka Room Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Virtual sports.

The casino's game library includes titles from 14 providers. This includes IGT, Quickspin, Betsoft Gaming, Playson, iSoftBet, Habanero, Red Rake Gaming, Booming Games, Tom Horn, Booongo (BNG), Relax Gaming, Nucleus Gaming, Felt Gaming, Fazi.

Joka Room Casino bonus offers and codes

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Our database presently holds 1 bonus from Joka Room Casino, which is listed in the 'Bonuses' section of this review.

Note: For more information about this casino's offers, check out our separate page dedicated to Joka Room Casino bonuses.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
No scratch cards
No eSports betting
No crash games

Language options

English website
English customer support
English live chat

Game providers
Show all (14)

  • Betsoft Gaming
  • IGT
  • Tom Horn
  • Quickspin
  • Habanero
  • Playson
  • iSoftBet
  • Red Rake Gaming

Positives

  • Good monthly withdrawal limits
  • Live chat support is available 24/7
  • Live dealer games are available

Negatives

  • Casino supports only one language

Interesting facts

  • Medium-sized casino popular in Australia
Author & Guarantor: Nick Bacon Last updated: 24 Jun 2020 Anything incorrect or missing? Let me know
Casino Bonuses

Joka Room Casino bonuses

Browse all bonuses offered by Joka Room Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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We want players to understand gambling.

User reviews (1)

User reviews of Joka Room Casino

This is a place to share experience with Joka Room Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 1 user

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 2 years ago
I use this one is now called jokaroomvip they always payout I've had a 10 k and a 8k and 6k payout before they are good
  • Payout fast
  • They actually payout
  • They changed there name new owners
  • New Zealand company
Safety Index explained

Safety Index of Joka Room Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Joka Room Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very low2.3/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

Other factors

  • Operates without a license

Complaints about Joka Room Casino and related casinos (175)

175All0Opened7Not solved31Solved137Rejected

Complaints directly about Joka Room Casino

Complaints about related Johnny Kash Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: A$3,000
Johnny Kash Casino
Safety Index:Very low
Submitted: 12 Sep 2020
Resolved Our verdict

Case closed

Disputed amount: A$500
Johnny Kash Casino
Safety Index:Very low
Submitted: 03 Sep 2020
Resolved Our verdict

Case closed

Disputed amount: A$500
Johnny Kash Casino
Safety Index:Very low
Submitted: 02 Sep 2020
Resolved Our verdict

Case closed

Disputed amount: A$180
Johnny Kash Casino
Safety Index:Very low
Submitted: 01 Sep 2020
Resolved Our verdict

Case closed

Disputed amount: A$140
Johnny Kash Casino
Safety Index:Very low
Submitted: 27 Aug 2020
Resolved Our verdict

Case closed

Disputed amount: A$750
Johnny Kash Casino
Safety Index:Very low
Submitted: 27 Aug 2020
Resolved Our verdict

Case closed

Disputed amount: A$50
Johnny Kash Casino
Safety Index:Very low
Submitted: 27 Aug 2020
Resolved Our verdict

Case closed

Disputed amount: A$3,000
Johnny Kash Casino
Safety Index:Very low
Submitted: 28 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: A$50
Johnny Kash Casino
Safety Index:Very low
Submitted: 20 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: A$50
Johnny Kash Casino
Safety Index:Very low
Submitted: 12 Jun 2020
Resolved Our verdict

Case closed

Disputed amount: A$1,200
Johnny Kash Casino
Safety Index:Very low
Submitted: 16 May 2020
Show more complaints (+106)
Discussion

Joka Room Casino Discussion

Discuss anything related to Joka Room Casino with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

Joka Room Casino payment methods

Browse an overview of payment methods supported by Joka Room Casino, along with related limits and fees associated with transactions to or from your casino account.

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal TimeMore info
VISAVISA -
Not Available -
MastercardMastercard -
Not Available -
POLiPOLi -
Not Available -
NeosurfNeosurf -
Not Available -
Bank transferBank transfer Not Available -
-
CoindirectCoindirect -
Not Available -
Currencies
CAD,EUR,AUD,NZD,RUB
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